Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Achievements And Awards
Timeline
Generic

Manvendra Singh

Chandigarh

Summary

Insightful professional in the field of educational and career guidance, known for high productivity and efficiency in task completion. Possesses specialized skills in student counseling, development of career education programs, and vocational assessment techniques. Excels through empathetic listening, effective communication, and problem-solving abilities, ensuring optimal support and guidance for individuals seeking educational and career advice.

Overview

3
3
years of professional experience

Work History

Growth Head

Unacademy
Chandigarh
07.2025 - Current
  • Formulated and implemented growth strategies to expand market reach and optimize profitability.
  • Developed and executed growth strategies to enhance market reach.
  • Analyzed performance metrics to optimize campaign effectiveness.
  • Developed and implemented a comprehensive growth strategy to optimize customer acquisition, retention, and engagement.
  • Coached junior team members on effective ways to implement growth tactics within their respective areas of responsibility.
  • Managed budgeting and resource allocation for growth projects across multiple departments.
  • Identified potential partnerships or collaborations that could lead to increased reach or visibility.
  • Created reports on KPIs to track progress against goals and objectives.
  • Strategic P&L Owner | Scaling Businesses with Cost Optimization & Revenue Acceleration

Business Development Manager

Unacademy
Chandigarh
02.2024 - 06.2025
  • Company Overview: New Delhi, India
  • Created effective marketing, sales and promotional initiatives to drive revenue.
  • Developed and executed comprehensive marketing strategies that increased offline visibility and awareness.
  • Managed partnerships with educational institutions, Colleges and other relevant stakeholders.
  • Created and managed marketing materials, including brochures, flyers, and event collateral.
  • Collaborated with cross-functional teams to ensure seamless integration of offline and online marketing efforts.
  • Organised and participated in offline events, including seminars, workshops, and Scholarship test events.
  • Provided product knowledge and support to potential customers and addressed their queries.
  • Established partnerships with five prominent educational institutions, expanding the reach of marketing and sales efforts.

Central Sales Associate

BYJU'S
04.2023 - 02.2024
  • Identify and reach out to potential customers through various channels, including cold calling, emails, and referrals, to generate leads and create a robust sales pipeline.
  • Consultative Selling: Understand the educational needs of prospects and demonstrate how BYJU'S products can address those needs effectively.
  • Conduct product presentations and sales demonstrations to potential customers.
  • Articulate the value proposition of BYJU'S offerings and handle objections effectively.
  • Persuade and influence prospects to make a purchase decision and close sales successfully.

Customer Service Executive

Tech Mahindra
06.2022 - 04.2023
  • Resolved customer inquiries and complaints promptly and efficiently, achieving a 90% customer satisfaction rate.
  • Provided exceptional customer service by promptly addressing and resolving inquiries, complaints, and escalations, resulting in a 95% customer satisfaction rating.
  • Utilized CRM software to track and analyze customer interactions, identifying trends and proactively addressing potential issues.
  • Developed customer service policies that established clear expectations and improved customer satisfaction.
  • Created customer service reports that provided key insights into customer preferences and behaviors.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.

Education

Bachelors of Commerce -

Ryan International School
12.2024

Chhatrapati Shahu Ji Maharaj University

Skills

  • Problem Solving
  • Collaboration and Teamwork
  • Program development
  • Affiliate marketing
  • Active listening
  • Adaptability
  • Leadership
  • Customer Satisfaction
  • Multitasking Abilities
  • Partnerships development
  • Team collaboration
  • Strategic planning
  • Market research
  • Sales strategies

Hobbies and Interests

  • Capturing the Moment
  • Music
  • Sports

Achievements And Awards

  • Certificates of 'Course on Computer Concepts' (CCC), National Institute of Electronics and Information Technology (NIELIT)
  • Certificate of 'Fire Warden' for the trade of Fire Technology & Industrial Safety Management, Delhi Institute of Engineering (Dwarka), Delhi.
  • Certificate of 'Industrial Hygiene' under Industrial Safety Training, Delhi Institute of Fire Engineering (Dwarka), Delhi.

Timeline

Growth Head

Unacademy
07.2025 - Current

Business Development Manager

Unacademy
02.2024 - 06.2025

Central Sales Associate

BYJU'S
04.2023 - 02.2024

Customer Service Executive

Tech Mahindra
06.2022 - 04.2023

Bachelors of Commerce -

Ryan International School

Chhatrapati Shahu Ji Maharaj University

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