Maria Caroline
Nagaram
Summary
A competent, dynamic, and self-motivated professional with a proven track record of achieving business objectives while ensuring an outstanding customer experience. Strong ability to thrive in fast-paced environments and handle complex situations with ease. Possess excellent communication and organizational skills, coupled with a customer-focused mindset. Ready to contribute effectively in any challenging role.
Overview
4
4
years of professional experience
1
1
Language
Work History
Customer Support
Amazon
01.2026 - Current
- Provided excellent customer support by addressing inquiries about bolt specifications, applications, and availability in a timely manner.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
Sales Representative (DoorDash)
Regalix
01.2024 - 11.2024
- Onboarded new restaurants to the DoorDash platform in the US, contributing to increased market penetration.
- Provided end-to-end customer support and tailored technical solutions to facilitate smooth platform integration.
- Consistently met and exceeded sales targets to drive the success of the DoorDash initiative.
Payroll Processor
ATMecs Technologies
11.2021 - 01.2024
- Managed payroll processing for crew members and background actors in the US entertainment industry.
- Resolved complex inquiries regarding payroll discrepancies and delayed payment issues to maintain high satisfaction.
- Collaborated with internal cross-functional teams to ensure timely and accurate service delivery.
Education
Degree - undefined
Loyola Academy
01-2020
Intermediate - undefined
Bhavans Sri Aurobindo Jr. College
01-2017
SSC - undefined
St. Anthony’s Grammar High School
01-2015
Skills
Ad Strategy: Google Ads optimization, budget management, and client strategy
Communication: Excellent written and verbal skills; adept at engaging diverse international clientele
Soft Skills: Deep understanding of customer behavior and conflict resolution
Declaration
I hereby declare that the information provided above is accurate and authentic to the best of my knowledge. Date: ______________ Place: Hyderabad Signature: V. Maria Caroline
Timeline
Customer Support
Amazon
01.2026 - Current
Sales Representative (DoorDash)
Regalix
01.2024 - 11.2024
Payroll Processor
ATMecs Technologies
11.2021 - 01.2024
Degree - undefined
Loyola Academy
Intermediate - undefined
Bhavans Sri Aurobindo Jr. College
SSC - undefined
St. Anthony’s Grammar High School