Maryam Sunaira
Talent Acquisition Specialist (Global Sales)
Chennai
Summary
Talent Acquisition Specialist | Global Field, GTM, CX Hiring
Over 5 years of experience driving full-cycle recruitment for product-based companies specialising in Sales, Customer Success and Technical roles. Proven track record of building high-performing teams through strategic stakeholder collaboration, volume and niche hiring and innovative sourcing strategies. Skilled in developing diverse candidate pipelines, executing targeted recruitment marketing campaigns and delivering breakthrough hiring results that accelerate business growth. Passionate about creating exceptional candidate experiences while aligning talent acquisition with organizational goals.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Talent Acquisition Specialist
Freshworks
04.2024 - Current
- Led end-to-end recruitment for Customer Success, Sales (Top-Tier, Mid-Market, SMB), and Technical Support, consistently achieving 100%+ hiring targets for quota and non-quota carrying roles quarter-on-quarter.
- Scaled hiring for D42 acquisition, building teams across Customer Success, Tech Support and Channel Partnerships by partnering with global hiring managers and HRBPs.
- Total offers (2025): 177 – External: 140; Sourcing mix included inbound, recruiter-sourced, sourcing team (~50), and employee referrals.
- Ran referral booths and campaigns for niche and evergreen roles, maintaining 23% hires via referrals with an average TAT of 4-5 days.
- Maintained a 35% diversity ratio across Sales, Customer Success, Tech Support and Professional Services.
- Closed niche ITSM Customer Success Engineer role within 60 days TTF and successfully recruited Australia region Business Development (Outbound) role.
- Implemented strategies to improve recruiter CSAT achieving 4.0/5.0 enhancing candidate experience and engagement.
- Recognised with business awards for team-building excellence and earned True Friend of the Customer & Champion rating for 2023 & 2024.
Talent Acquisition Associate
Freshworks
06.2022 - 04.2024
- Responsible for full life cycle of recruitment for Go-To Market and Customer Experience business vertical which includes multichannel sourcing, screening, qualifying, closing. Expertise in passive sourcing, Naukri, LinkedIn Recruiter, IIM jobs, Instahyre.Expertly sourced top talent, reducing time-to-hire by 30%.
- Implemented innovative recruitment strategies, boosting candidate quality.
- Cultivated relationships with hiring managers, aligning talent needs.
- Built tech support / customer success (SMB & Mid Market) teams for Bangalore & Hyderabad
Talent Sourcer
Freshworks
01.2022 - 05.2022
- Responsible for sourcing for GTM and CX teams of Freshworks. Generated candidate specific pool for career opportunities through strategic placement of advertisements, job posts, evaluation of applicant credentials and conducting pre-screening assessments.
Talent Acquisition Executive - Technical Recruiter
Onward Technologies
06.2021 - 01.2022
- Responsible for full cycle recruitment for multiple clients like Caterpillar, Daimler, Renault Nissan. Closed 20 niche roles in a span of 6 months.
- Tech Stack: Data Engineer, Full Stack, SDET, Front End, Back End.
- Hands-on experience with contract to hire (C2H), offshore and onsite recruitment.
Talent Acquisition Executive
Zeedup Technologies
06.2019 - 12.2019
- Responsible for searching, identifying, screening, selecting, negotiating and recruiting full time employees and interns.
Education
M.A - Human Resource Management
Women's Christian College
05.2019
B.Sc - Computer Science
Hindustan University
05.2017
Skills
- Stakeholder Management
- Non-Tech Hiring
- Candidate Engagement
- Volume Hiring
- Referral Programs
- Technical Recruiting
- Talent Sourcing
- Lateral / Leadership Hiring
- Offer Negotiation
- Niche Hiring
Accomplishments
- True Friend of the customer
- Happy work environment
- Champion for 2023 & 2024
- Collaborated with business program managers to design and implement centralized trackers for open requisitions and joiner data, creating a single source of truth that streamlined reporting and improved hiring visibility
Timeline
Talent Acquisition Specialist
Freshworks
04.2024 - Current
Talent Acquisition Associate
Freshworks
06.2022 - 04.2024
Talent Sourcer
Freshworks
01.2022 - 05.2022
Talent Acquisition Executive - Technical Recruiter
Onward Technologies
06.2021 - 01.2022
Talent Acquisition Executive
Zeedup Technologies
06.2019 - 12.2019
B.Sc - Computer Science
Hindustan University
M.A - Human Resource Management
Women's Christian College
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