MAYANK TOMAR
Ghaziabad
Summary
Deputy regional sales manager with 11 years of experience in housing finance and banking, overseeing operations and sales across multiple regions. Achievements include successful implementation of sustainability practices and optimization of team training programs. Expertise in loan and banking procedures, client relationship management, and portfolio security. Focused on enhancing operational efficiency and supporting corporate social responsibility initiatives through effective leadership.
Overview
11
11
years of professional experience
Work History
Deputy Regional Sales Manager
Muthoot Housing Finance ltd
Ghaziabad UP
05.2024 - Current
- Managed operations across Delhi NCR region, Area manager overseeing five branch managers and 32 field officers to ensure efficiency.
- Awarded top performance rating ('5/5') for two consecutive years and swept all quarterly performance awards by consistently optimizing performance
- Earned a performance-based promotion to Deputy Regional Sales Manager, expanding leadership scope and territorial responsibility due to top-tier results as an Area Manager.
- Evaluated employee performance, identifying high-potential candidates for leadership and succession planning.
- Conducted regular performance reviews, establishing clear objectives and addressing areas for improvement.
- Motivated sales staff through competitions and personalized coaching plans to enhance strategy effectiveness.
- Implemented sustainability practices to reduce environmental impact and promote corporate social responsibility.
- Guided teams in product merchandising and inventory management to maximize profitability.
- Developed communication strategies for meetings, significantly improving team collaboration.
- Optimized training programs and staff development initiatives to enhance overall performance.
- Achieved service time and quality targets.
Area Sales Manager
Capri Global Housing Finance Limited
Noida, U.P.
12.2023 - 05.2024
- Managed operations across NCR region, supervising four branch managers and 20 field officers for optimal efficiency.
- Executed sourcing strategies through Channel Partners, Direct Sales Associates, and Referral Partners.
- Maintained secured portfolio in compliance with risk management protocols.
- Generated daily and weekly MIS reports to monitor performance metrics and portfolio status.
- Monitored and coached Loan Officers to align with company standards for loan volume.
- Conducted market analysis to identify loan opportunities and develop referral networks.
- Advised clients on financial strategies, including loan programs and debt management plans.
- Reviewed credit and loan files for accuracy and regulatory compliance.
Business Manager
AU Small Finance Bank
Ghaziabad, U.P.
02.2021 - 12.2023
- Managed Ghaziabad Branch and East UP, overseeing all operations and staff activities.
- Monitored staff performance, creating targeted improvement plans for enhanced productivity.
- Developed strategic initiatives to increase operational efficiency in the branch.
- Ensured compliance with regulatory standards across all branch functions.
Sales Manager
ICICI Home Finance Ltd.
Noida, U.P.
02.2019 - 02.2021
- Managed a team of loan processors, providing guidance and support as required
- Conducted training sessions for new employees on loan processing procedures
- Explained services, policies, and debt management programs to clients, outlining advantages and disadvantages
- Analyzed potential loan markets and developed referral networks to locate prospects
- Recommended strategies for clients to achieve financial goals, including loan programs, budget adjustments, and debt management plans
- Reviewed and updated credit and loan files in accordance with company policies
- Handled customer complaints and took appropriate action to resolve issues
- Advised clients on housing matters such as rental, homeownership, mortgage, delinquency, and foreclosure prevention
- Submitted applications to credit analysts for verification and recommendation
- Maintained accurate records of client account activity, including financial transactions, counseling session notes, correspondence, and documents
Relationship Manager
Religare Housing Development Corporation Ltd.
Delhi
05.2017 - 02.2019
- Managed networks within communities to identify and engage potential new business opportunities
- Oversaw approval, rejection, or coordination of lines of credit for commercial real estate or loan processes
- Conducted examination, evaluation, and processing of loan applications
- Analyzed and classified risks and investments to assess their potential impact on companies
- Reviewed collection reports to ascertain collection status and outstanding balance amounts
Management Trainee
India Bulls Housing Finance Ltd
Noida, U.P.
06.2015 - 05.2017
- Experienced in managing the home loan process, including client relationship management, acquisition of new clients, and sourcing through DSA and referral partners
- Proficient in reviewing and updating credit and loan files, as well as computing payment schedules
- Skilled in handling customer complaints and taking appropriate actions to resolve them effectively
Education
M.B.A - FINANCE & MARKETING (Dual specialization)
Krishna Institute of Engg. & Technology
GhaziabadB.Com -
C.C.S University
MeerutSkills
- Leadership Management
- Team-oriented
- Loan and Banking Procedures
- Multitasking
- Client Relationship Management
- Maintain Secured Portfolio
Languages
English
Intermediate
B1
Hindi
Proficient
C2
Personal Information
- Father's Name: Late Sh. Jai Singh
- Mother's Name: Smt. Mukta
- Date of birth: 07/23/92
- Gender: Male
- Nationality: Indian
- Marital status: Married
- Religion: Hindu
Timeline
Deputy Regional Sales Manager
Muthoot Housing Finance ltd
05.2024 - Current
Area Sales Manager
Capri Global Housing Finance Limited
12.2023 - 05.2024
Business Manager
AU Small Finance Bank
02.2021 - 12.2023
Sales Manager
ICICI Home Finance Ltd.
02.2019 - 02.2021
Relationship Manager
Religare Housing Development Corporation Ltd.
05.2017 - 02.2019
Management Trainee
India Bulls Housing Finance Ltd
06.2015 - 05.2017
M.B.A - FINANCE & MARKETING (Dual specialization)
Krishna Institute of Engg. & Technology
B.Com -
C.C.S University