Mayur Vesawkar
Kandivali (West)
Summary
A highly motivated and ambitious individual with over 19 years of experience and able to give timely and accurate advice, guidance, support and training to team members and individuals. Possessing good management skills and having the ability to work with the minimum of supervision while leading a team of seven or more. Having a proven ability to lead by example, consistently achieve targets, improve best practices and organize time efficiently. Currently heading the Wealth Operation, Investment Advisory Operation and Family Office Operation. Looking forward to make a significant contribution as team leader with company that offers a genuine opportunity for progression. Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities.
Overview
17
17
years of professional experience
Work History
Senior Vice President, Operations Head
CENTRUM WEALTH LIMITED
Mumbai
03.2016 - Current
- Currently heading the Wealth, Family Office, and Investment Advisory Operations team (a total of 10 team members).
- Ensuring that staff are always motivated, monitored, and measured in line with company targets and performance standards.
- Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
- Responsible for making sure that there are no gaps in performance or quality; if any, the same is addressed immediately.
- Ensuring the daily activities and processes are equally distributed among the team to ensure continuity and enhance the skill set of each personnel, to have a holistic view of firm operations.
- Managed workforce development programs by evaluating, interpreting and enforcing human resource policies and regulations and developing industry training programs and conferences.
- Developed and implemented operational strategies to ensure efficient and effective operations.
- Designing and implementing MIS reports, which enable senior management to make decisions effectively.
- Handling and resolving client queries within TATs defined by the business and acting as the face of the business wherever direct client interaction is required.
- Coordinated with senior management on strategic planning initiatives to ensure successful implementation of goals.
- Recruited, trained, and mentored staff members in achieving organizational goals.
- Directed daily operational activities across multiple departments.
- Worked closely with stakeholders on new product launches by managing timelines and resources.
- Identified opportunities for process automation through technology investments.
- Provided leadership during crisis situations by quickly assessing the situation and proposing solutions.
- To ensure that all client reports are released month-on-month, within the stipulated time frame.
- Independently managed daily activities of PMS operations in the absence of the respective team member.
- Managed quarterly MIS reporting for incentive payments to relationship managers by updating revenue rates in the system and reconciling.
- Provided important market and regulatory inputs to the vendor to enable them to develop systems.
- Support and lead various projects with inputs, testing, and deployment in live.
- Finwiz Software: Software built to provide ready-made PPTs for client presentations of portfolio reports versus various benchmarks and underlying analysis.
- Salesforce Software: Mainly launched for CRM purposes, but it has also been utilized for various operational and service-ease purposes.
- Signdesk Software: Launched to quicken the signing process through Aadhaar-based signing of various client documents.
- Build a centralized data management system for the frontline for continuous reference for future purposes by saving all the data, like TDS, interest, and other data at the RH level.
- NSE NMF II: We have successfully implemented and tested the NSE web-based portal, Centrum Mobile, and Web portal (converted 80% of trades to the online platform).
- Miles Upgrade: Played a key role in upgrading Miles version 11 to version 15.0.
- Ensured the data sanity, process sanity, automation, and transaction capability for the client portal.
- Equity Recon: 8,000 breaks were resolved in the span of 1 month, which were historical.
- Clean-up activity: Cleared the historical debt master to ensure correct client reports.
Global Analyst Operations
BARCLAYS SECURITIES INDIA PRIVATE LIMITED
Mumbai
10.2012 - 02.2016
- The primary responsibility of handling mutual fund processing.
- Uploading of BOD files and feed files of various RTAs.
- Checking and resolving reconciliations, such as Mutual Fund, Equity, Saleable Recon, Bond, and Bank.
- Updating margin placement/release, pledging/unpledging, broking settlements, off-markets, etc. in system
- Uploading NAV files, trade files, and IPO application entries.
- Tracking the revenue incomes for the mutual fund by performing revenue reconciliation and timely follow-up with the AMC.
- I have been acting as a backup team member for the Demat Processing team.
- Processing and executing various requests of the clients, such as off-market, pledge/unpledge, and pay-in/payout, settling the same at the NSDL system.
Deputy Manager Operations
Computer Age Management Services
Mumbai
11.2010 - 09.2012
- Company Overview: http://www.camsonline.com/default1.html
- Drafting of the Migration Document, Service Level Agreement, and Project Plan.
- Scrutiny of application forms and on-boarding of clients.
- Supervising and providing training to nine CSC centers regarding the checkpoints in application forms.
- Implementing the new processes post-discussion and analysis of the requirements within the decided SLAs.
- Preparing and resolving various recons, like Saleable Recon, DP Recon, Bank Recon, Broker Recon, and Mutual Fund Recon.
- Processing investors' ad hoc requests, such as partial withdrawal, scrip/cash/NAV freeze, closure, etc.
- Uploading of closing files, system NAV, and EOD.
- Preparing the Performance MIS for portfolio managers of their PMS over the months.
- Handling ad hoc queries, such as audit queries, compliance support, etc.
- To ensure the quality of service.
- Monitored daily operations and ensured compliance with company policies and regulations.
- Conducted performance appraisals for subordinate staff members and provided feedback on their performance.
- Provided guidance and support to team members to help them achieve goals.
- Organized meetings, events, conferences, workshops for staff members.
- Developed strategies for improving customer service standards within the organization.
- Created processes for handling customer complaints effectively.
- Analyzed customer feedback data to identify areas of improvement in services offered by the organization.
- Maintained records of all operational activities for future reference.
- Identified cost-saving opportunities that helped reduce expenses significantly.
- Participated in regular brainstorming sessions with senior management team regarding strategic initiatives taken by the organization.
Assistant Manager Operations
IIFL WEALTH MANAGEMENT LIMITED
Mumbai
03.2010 - 11.2010
- Generating and checking of Cash and Cash Equivalent Report for the order generation of the client.
- Providing instruction, and settling the shares and funds of PAYIN and PAYOUT.
- NRI clients' trade reporting to authorities for daily settlement of the trades.
- Uploading the trade files and preparing the HDFC Custody Reporting File for daily custody trades.
- Processing of IPO applications and doing necessary postings.
- Preparing and re-solving various reconciliations, like Saleable Recon, DP Recon, Bank Recon, and Mutual Fund Recon.
- Preparing inward and outward instructions of stocks for custody reporting.
- Processing the pledge request of the clients.
- Uploading of closing files, system NAV, EOD, and Management MIS.
- Handling the ad hoc queries of RMs, such as generating various reports and explaining them.
Assistant Manager Operations
KOTAK SECURITIES LIMITED
Mumbai
01.2008 - 03.2010
- Preparing the Mutual Fund DBF for investment, redemption, and switch as per the client’s request and management’s decision.
- Monitoring the daily operations of the Mutual Fund and supervising the two team members.
- Preparing MF reconciliation, broker, and bank, and getting the issues resolved by the respective team.
- Providing redemption working for Payin amount on T+1.
- Coordinating with fund managers for the execution of trades.
- Accepting cash and scrip inflow after checking the relevant proofs to avoid third-party funds and activate the clients in the system.
- Uploading trade files and NAV files.
- Doing off-market as per the client's request or as per management's decisions.
- Changing the brokerage slab of clients as per the request and approvals.
- Applying for IPOs and rights issues as per the client’s request.
- Understanding the clients' specific request and executing the same.
- Identifying the dividends received for pool clients, and allocating the same to the respective clients.
- Played a lead role in improving the system design to enhance the stock corpus, which helped reduce the time inefficiency.
- Understanding and testing of the new MF module for generating an 80-field DBF file for mutual fund reporting to the AMC through online upload.
Education
Post Graduate Diploma in Business Management - Finance
Prin L. N. Welingkar Institute of Management Development & Research
Mumbai, India06.2014
Commerce graduate -
Anandibai Damodar Kale College
Mumbai, India03.2004
Skills
- Organizational development
- Operational excellence
- Cross-functional teamwork
- Workforce planning
- Facilities management
- Leadership training
- Strategic planning and execution
- Cost analysis and savings
Software Qualifications
- Worked on Miles Software system by maintaining the books for PMS and Wealth Clients.
- Done Smart Professional Accountant Course from RAJ SOFTWARE TECH. LTD. Registered by MBTB (Maharastra Business Training Board).
- Software’s: MS-Office (MS-Words, MS-Excel, Visual Basic, Etc.), Tally 6.3/ Tally 5.4, Banking, Taxation, Office and Personal Management.
Personal Information
- Date of Birth: 10/08/1983
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
- Marathi
- Gujarati
Other Interests
- Cricket
- Volley Ball
- Badminton
- Music
Timeline
Senior Vice President, Operations Head
CENTRUM WEALTH LIMITED
03.2016 - Current
Global Analyst Operations
BARCLAYS SECURITIES INDIA PRIVATE LIMITED
10.2012 - 02.2016
Deputy Manager Operations
Computer Age Management Services
11.2010 - 09.2012
Assistant Manager Operations
IIFL WEALTH MANAGEMENT LIMITED
03.2010 - 11.2010
Assistant Manager Operations
KOTAK SECURITIES LIMITED
01.2008 - 03.2010
Post Graduate Diploma in Business Management - Finance
Prin L. N. Welingkar Institute of Management Development & Research
Commerce graduate -
Anandibai Damodar Kale College
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