Results-driven professional with over 28 years of extensive experience in Quality Assurance, Quality Control, Product Development, and Technical Support within the oil and lubricant industry. Proven expertise in conducting comprehensive quality system audits and technical compliance audits, ensuring adherence to industry standards and enhancing operational efficiency. Strong track record of driving continuous improvement initiatives that elevate product quality and customer satisfaction. Committed to leveraging deep industry knowledge to deliver innovative solutions and support organizational goals.
Overview
29
29
years of professional experience
3
3
Languages
Work History
Global QA & Technical Compliance Manager (Level Dy. General Manager)
Gulf Oil Lubricants India Ltd.
01.2021 - Current
Company Overview: One of the Top 4 Indian Private Sector players in field of Lubes & Specialities
Quality Assurance & Technical Compliance Audits of all locations (15+) globally
Continuous interaction & monitoring of technical compliance across locations
Support locations to access QC & QA capabilities and to bridge gap(s) if any
Review, update & maintain Apex Quality System Manual of Organization
Periodic review & update of Raw Material Specifications
Support identification of Test Methods & their frequencies for finished lubricants
Perform Round Robin Tests (Lab Proficiency Test) for all QC laboratories
Complete revamp of Apex Quality System Manual in coordination with all stakeholders in 2021
Global audits (desktop & physical) for all locations globally
Worked on Bureau of Indian Standards Sectional Committee PCD1 and sub-committee 1.3 & 1.6 for review and development of Indian Standards
Introduced Round Robin Test after taking up this role
Senior Manager (Quality Control)
Gulf Oil Lubricants India Ltd.
03.2017 - 12.2020
Company Overview: One of the Top 4 Indian Private Sector players in field of Lubes & Specialities
Steering entire range of QA/QC activities entailing – quality checking of incoming (raw materials & packaging materials), in-process and finished materials, laboratory management, calibration & maintenance of equipment, defining SOPs for lab operations.
Integrated Management System (IAITF 16949, ISO 9001, ISO 14001 and ISO 45001) related documentation for Quality Department.
Integrated Management System audits of all functions.
Co-ordination for analysis, reporting and Trend monitoring of Field Trial Samples, Customer Complaint Samples, Condition Monitoring Samples, Long Term Storage samples etc.
Review, request, procure, install & commission the laboratory equipment on annual basis
Budgeting and expense monitoring of Quality department
Formulating laboratory level blends based and fine-tuned them based on Indian Raw Materials and Indian base oils. Finalizing India based specifications and Quality Plans of the products based on test facilities available, batch duration and time of analysis etc.
Analysis of Customer Complaints and providing solution to arrest recurrence
Training of laboratory & plant staff for QC & QMS related aspects
Reduction in customer complaints year on year (82% reduction in 4 years)
Cost optimization projects to reduce slow moving inventories
Complete set up of new QC laboratory at Chennai, Tamil Nadu
Achieved successful IMS audits of QC department without any non-conformance
Accreditation of QC Laboratory for ISO 17025:2017
Packaging material improvement projects to reduce - Leakage complaints - Duplicate packs - Cost saving
Head (Quality & HSE)
Klueber Lubrication India Pvt Ltd.
10.2015 - 09.2016
Company Overview: A 100+ year old brand in the field of Speciality Lubricants and Greases
Management Representative for IMS (ISO 9001, ISO 14001 and OHSAS 18001)
Overall responsible for all QC, QA and QMS related activities for plant & corporate office
Responsible for maintaining HSE culture and aim to achieve ‘Zero Incident’
Customer complaint analysis and providing resolutions and ensure no recurrence
IMS (ISO 9001, ISO 14001 and OHSAS 18001) internal & external audit management
Training of laboratory & plant staff for QC, QA, QMS and HSE related aspects
Review, request, procure, install & commission the laboratory equipment on annual basis
Budgeting and expense monitoring of Quality department
Suggestion Scheme, Kaizen and 5S activities for improving work culture
Technical support to purchase and marketing sections, as required, for development of new suppliers as well as support to customers
Training of laboratory and plant staff for QC, QA & QMS aspects and sales staff for Test Significance aspects
Successful re-certification of plant, corporate office & sales office for IMS
Implemented suggestions scheme for the first time to get more than 100 suggestions and implementing more than 30 suggestions for improvement
Support to R&D and Production for cost reduction measures by implementing alternate formulations
Manager (QC & Laboratory), Dy Manager (QC & Laboratory)
Idemitsu Lube India Pvt Ltd.
10.2012 - 06.2015
Company Overview: A fully owned subsidiary of Japanese Petroleum MNC Idemitsu Kosan
Implementation of QC, QA and QMS in a newly installed lube blending plant
Responsible for maintaining HSE culture and aim to achieve ‘Zero Incident’ in laboratory
Customer complaint analysis and providing resolutions and ensure no recurrence
Internal auditor for IMS (ISO 9001, ISO 14001 and OHSAS 18001)
Training of laboratory & plant staff for QC and Test Significance related aspects
Review, request, procure, install & commission the laboratory equipment on annual basis
Budgeting and expense monitoring of Quality department
SPC, SQC, Suggestion Scheme, Kaizen, Quality Circle and 5S activities for improving work culture
Established a full-fledged, state of the art QC Laboratory from the stage of design, equipment identification, procurement, installation & commissioning
Played key role in establishing IMS through documentation and internal audits
Continuously achieved Top Ranking in 5S audits and Kaizen scheme for 3 years
Asst Manager (Central Quality – Oil & Polymer)
Tata Motors Ltd.
02.2010 - 10.2012
Company Overview: In Tata’s Sanand unit manufacturing world’s smallest car – TATA NANO
Establishment of laboratory for Oil and Polymer analysis
Quality of incoming materials, online trouble shooting, customer support etc. related to Automotive & Industrial Lubricants, Coolants, Brake Fluid, Sealants & adhesives, Cavity & Pillar Fillers, Noise Dampeners and Fuels (Petrol & Diesel)
Implementation of QC, QA and IMS (ISO/TS 16949, ISO 14001 and OHSAS 18001) in newly commissioned plant at Sanand
Responsible for maintaining HSE culture and aim to achieve ‘Zero Incidents’
Active involvement in alternative source & material development, cost reduction initiatives, trials and validation of new materials etc
Internal & External Customer complaint analysis and providing resolutions and ensure no recurrence
Internal auditor for IMS (ISO/TS 16949, ISO 14001 and OHSAS 18001)
Training of laboratory & plant staff for QC and Test Significance related aspects
Budgeting and expense monitoring of Quality department
Suggestion Scheme, Kaizen, Quality Circle, TPM and 5S activities for improving work culture
Implementation of cost saving initiatives with saving potential of Rs.2 Cr/year
Certified for ‘Maximum Numbers of Cost Saving Suggestions’ in Tata Motors
Winner of Merit Award in English Slogan Competition arranged by INSSAN Northern Region in 2011
Winner of Gold Trophy in Poona Divisional Productivity Council’s Productivity Improvement Project Presentation in 2010 (Optimization of Sealer Line Productivity)
Established new laboratory for oil and polymer analysis for basic parameters
Dy Manager (Quality Control)
Gulf Oil Corporation
01.2008 - 01.2010
Company Overview: Leader in in manufacturing lubricants and speciality products
Responsible for maintaining end to end quality in plant and depots
Management Representative for IMS (ISO 9001 and ISO 14001)
Customer complaint analysis and providing resolutions and ensure no recurrence
Training of laboratory & plant staff for QC and Test Significance related aspects
Review, request, procure, install & commission the laboratory equipment on annual basis
Budgeting and expense monitoring of Quality department
Implementation of improvement initiatives in plant
Periodic audits of Depots for adherence to product storage guidelines
Implementation of ‘Improvement Idea Scheme’ and ‘Quality Day Celebration’
Implemented cost reduction ideas for corrugated boxes and pouches
Implemented improvement projects for packaging material quality thereby to reduce number of customer complaints
Company Overview: Manufacturer of Lube Additives, Lubes, Fuel Additives and Specialities
Responsible for maintaining end to end quality in operations
Acquired multifunctional exposure covering - Production, Quality Control, Plant Co-ordination, Technical Support, Logistics Co-ordination, etc. and earned appreciation from top management for superior performances.
Worked as Factory In-charge from Jul 2006 to Jan 2008.
Active involvement in method development and validation for various Defence and Railway products. (including selection of equipment, trials, installation, commissioning and data generation)
Acting as convener and coordinator for plant level co-ordination committee comprising of Quality, Operations, Logistics, Maintenance and Stores section.
Involvement in preparation of various documents like Product Information Sheets, Material Safety Data Sheets, Product Literatures & Comparisons, Packs & Package Development, Shelf Stability Studies, support in developing product labels and cartons.
Preparation of Product Specification (based on international and OEM specifications), Raw Material Specifications, Formulation Sheets and Blend Note formats, Validation reports etc.
Development of various lubricants and coolants for Automotive, Industrial, Defence and Marine application.
Customer complaint analysis and implementing corrective actions to avoid recurrence of same type of complaint
Training of laboratory & plant staff for QC & HSE aspects
Review, request, procure, install & commission the laboratory equipment on annual basis
Budgeting and expense monitoring of Quality department
Education
Ph.D. - Chemistry
Arunodaya University
Itanagar, Arunachal Pradesh
M.Sc. - Chemistry
Kalinga University
Raipur, Chhattisgarh
B.Sc. - Chemistry
Mumbai University
Mumbai, Maharashtra
Executive PG Diploma in General Management - undefined
IIM Lucknow
PGD in Management Essentials - undefined
Michigan State University (Online)
Skills
Quality Management
Training
ESG Reporting as per BRSR BV Mumbai 2025
Measurement Uncertainty of Bulk Chemicals CMTI Bangalore 2024
16th Summer School of Tribology TSI Delhi/IIP Dehradun 2024
Clinical Documentation Specialist at Acuity Solutions India Pvt Ltd (An IKS Health Company) | Client: Coastal MedicalClinical Documentation Specialist at Acuity Solutions India Pvt Ltd (An IKS Health Company) | Client: Coastal Medical