Mayuri More
Summary
Experienced Sales Manager with expertise in managing telecalling operations, leading cross-functional sales teams, and driving insurance business growth through banking partnerships. Strong experience in team development, performance management, stakeholder engagement, sales strategy execution, and operational excellence. Proven ability to achieve revenue targets while maintaining business quality and customer satisfaction.
Overview
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Sales Manager
Aditya Birla Health Insurance
(Promoted from Assistant sales manger to sales manger)
04.2023 - Current
- Managing strategic banking partner channels and driving insurance business growth by achieving assigned sales and revenue targets.
- Leading and mentoring telecalling teams of banking partners to enhance sales productivity, customer engagement, and conversion performance.
- Managing Aditya Birla's in-house telecalling team, with direct responsibility for team performance, coaching, target achievement, and business delivery.
- Conducting regular performance reviews, call evaluations, one-on-one coaching sessions, and product training to improve team effectiveness.
- Monitoring key performance metrics including lead utilization, call productivity, conversion ratios, policy issuance, and business quality.
- Collaborating closely with bark stakeholders, Team Leaders, and internal functions to identify growth opportunities and drive business expansion.
- Designing and implementing sales strategies, campaigns, contests, and motivational initiatives to maximize team performance and revenue generation.
- Preparing MIS reports, business review presentations, performance dashboards, and actionable insights for management.
- Driving operational excellence by ensuring adherence to company policies, regulatory guidelines, and quality standards.
- Building and maintaining strong relationships with banking partners and internal stakeholders to support long-term business growth.
- Successfully managing both partner and in-house telecalling operations, contributing to sustained business growth through effective team leadership, performance management, and stakeholder engagement.
Customer Service Representative
Teleperformance
09.2020 - 09.2022
- Managed customer servicing and relationship management for banking products.
- Handled Home Loans, Personal Loans, Business Loans, Auto Loans, CASA, and Credit Cards.
Cross-sold General Insurance and Life Insurance products. - Improved customer engagement through consultative selling and service excellence.
- Consistently achieved monthly productivity and quality targets.
Education
MBA - Finance
Rajiv Gandhi College of Management Studies
Navi Mumbai 06.2019 - 04.2021
Bachelor of Science -
Karmaveer Bhaurao Patil
Navi Mumbai 06.2015 - 06.2018
Skills
- MIS reporting
- Relationship Management
- Team Handling
- Channel management
- Microsoft Excel
- Business analysis
- Sales coaching
- Business Growth strategy
- Dailer management
Accomplishments
- Rancho Award for Top Business Performance (2023)
- Best Performance Award in Axis Bank Life Insurance Business (JFM 2021)
- Best Player - Mumbai University Volleyball Tournament (2019)
Personal Information
Full Name- Mayuri Dattatray More
DOB-23/01/1998
Marital status- Married
Total Experience- 5+ Years
Language-English,Hindi & Marathi
Location- koperkhairan,Navi Mumbai
Timeline
Sales Manager
Aditya Birla Health Insurance
04.2023 - Current
Customer Service Representative
Teleperformance
09.2020 - 09.2022
MBA - Finance
Rajiv Gandhi College of Management Studies
06.2019 - 04.2021
Bachelor of Science -
Karmaveer Bhaurao Patil
06.2015 - 06.2018