Meera Varghese Kidangan
Bangalore
Summary
A highly skilled professional with 17 years of experience in Quality Assurance, Operations Delivery, and Executive Assistance. Adept in driving process improvement, managing teams, and ensuring sustainability and business stability.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Executive Assistant to CEO
Prestige Group
02.2023 - Current
- Manage CEO’s office calendar and handle a wide range of administrative tasks
- Maintain records for new project concepts, architectural details, and financial information
- Assist with mall leasing processes, including tenant management
- Prepare materials and assist in organizing important meetings and reviews
- Develop presentations for high-level meetings and strategic discussions
Assistant Manager - Operations
Fidelity National Financials India
12.2019 - 07.2020
- Managed a 50-member team, ensuring compliance and efficiency in title production
- Created and shared reports on team and individual performance to senior management
Assistant Manager - Vendor Oversight
Altisource Business Solutions Pvt Ltd
01.2018 - 06.2018
- Led vendor risk analysis and mitigation efforts
- Ensured compliance through audits and process improvements
Assistant Manager - Quality Assurance
Altisource Business Solutions Pvt Ltd
10.2016 - 01.2018
- Directed quality assurance programs, monitored performance, and proposed improvements
- Conducted risk testing and ensured compliance to set quality standards
Procurement Ops Analyst
ANZ Banking Group
04.2016 - 10.2016
- Managed vendor relationships and contract reviews for IT projects
Executive Assistant
ANZ Banking Group
04.2013 - 04.2016
- Provided operational support to senior executives, managing schedules and communication
Senior Quality Analyst
ANZ Banking Group
05.2011 - 04.2013
- Led quality improvement initiatives and managed performance reporting
Senior Quality Analyst
IBM India Pvt Ltd
06.2009 - 03.2011
- Drove process improvements and quality monitoring for helpdesk accounts
- Managed data validation and metrics improvement
Customer Service Associate / Quality Analyst
IBM India Pvt Ltd
01.2006 - 06.2009
- Performed quality analysis and provided training recommendations
Logistics Specialist
24/7 Customer
03.2004 - 01.2006
- Ensured quality and customer satisfaction across inbound/outbound calls
Education
MBA - Operations Management
ICFAI
01.2020 - 12.2020
BA - Industrial Relations & Economics
Jyoti Nivas College
01.2004 - 12.2004
Project Management Certification - undefined
IIM Kozhikode
Skills
- Quality Management
- Operations Management
- Revenue Generation
- Executive Assistance
- People Management
- Vendor Oversight
- Risk Analysis
- Process Improvement
Personal Information
- Date of Birth: 11/13/83
- Marital Status: Single
Timeline
Executive Assistant to CEO
Prestige Group
02.2023 - Current
MBA - Operations Management
ICFAI
01.2020 - 12.2020
Assistant Manager - Operations
Fidelity National Financials India
12.2019 - 07.2020
Assistant Manager - Vendor Oversight
Altisource Business Solutions Pvt Ltd
01.2018 - 06.2018
Assistant Manager - Quality Assurance
Altisource Business Solutions Pvt Ltd
10.2016 - 01.2018
Procurement Ops Analyst
ANZ Banking Group
04.2016 - 10.2016
Executive Assistant
ANZ Banking Group
04.2013 - 04.2016
Senior Quality Analyst
ANZ Banking Group
05.2011 - 04.2013
Senior Quality Analyst
IBM India Pvt Ltd
06.2009 - 03.2011
Customer Service Associate / Quality Analyst
IBM India Pvt Ltd
01.2006 - 06.2009
Logistics Specialist
24/7 Customer
03.2004 - 01.2006
BA - Industrial Relations & Economics
Jyoti Nivas College
01.2004 - 12.2004
Project Management Certification - undefined
IIM Kozhikode
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