Senior Technical Program Manager with 18+ years of extensive experience in developing and delivering IT solutions with demonstrated leadership and exceptional execution skills.
Skilled in Project Management, Business Analysis, Agile(SAFe) methodologies, Digital Transformation, Cloud Migration and Product Management.
Strong interpersonal skills, facilitating cross functional teams, efficient in driving discussions and negotiations with senior stakeholders including product owners, end users and technology teams
Experience in preparing and prioritizing Product backlog, sprint planning, backlog grooming, mapping dependencies and explicitly calling out risks.
Domain expertise in Core Banking includes Loans, CASA and Payments ISO20022, Messaging, SWIFT.
Experience in cloud architecture and migration including AWS and GCP.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Senior Technical Program Manager
Visa Inc
Bengaluru
06.2023 - Current
Led the CEMEA portfolio for the Regional Solutions & Innovation centre team within Visa
Delivered successful programs in the region with a revenue impact of more than 3M USD
Adopted data driven approach to prioritize requirements, create and communicate plans and define success metrics for effective delivery
Played pivotal role in providing structure to programs by defining epics and features. Prioritized tasks and established clear acceptance criteria to ensure seamless execution
Collaborated with cross-functional teams, including engineering, business, cybersecurity and support across multiple geographies to ensure successful development, launch and promotion of new products
Identified and managed critical path workflows, cross functional dependencies and blockers
Worked with business stakeholders to drive intake of new GenAI usecases and features on roadmap
Reporting to executive leadership on program plans, status and outcomes
Delivery Manager-Group Payments
ANZ Operations and Technology
Bengaluru
04.2021 - 06.2023
Delivered programs with spend more than 2M AUD through successful collaboration without schedule or effort variance
Led cross functional team in design and development of micro services to convert and enrich the SWIFT onward messages as part of ISO20022 adoption.
Analyzed and identified reusable components for 20 use-cases there by reducing the development effort by 80%.
Collaborated with product owners, technical architects and cloud platform teams to host the SWIFT payment applications on Google Cloud, there by meeting the ANZ’s simplification strategy.
Ensured that 100% of inter-team risks, impediments and blockers were identified, communicated and resolved.
Represented the team in PI planning and showcase ceremonies with the leadership teams
Promoted T-shaped skill development across team members and thereby making the scrum team cross functional.
Product Owner -Core Banking, Institutional Domain
ANZ Operations and Technology
Bengaluru
11.2014 - 04.2021
Initiated discussion with business stakeholders and vendor teams to initiate Re-platform of core banking application (Finacle) from on-prem to AWS cloud platform.
Worked with product vendor teams to successfully implement Multi Entity feature of Finacle, thereby reducing support cost by 60%.
Identified user pain points and successfully addressed in product upgrade releases, thereby increasing user satisfaction by 40%
Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
Worked with business stakeholders to successfully launch 2 new deposit products in HK market, thereby increasing the business revenue for the year by 15%.
Technology Lead - Engineering
Infosys Technologies
Bengaluru
08.2006 - 10.2014
Led a team of 10 members to handle the customization of payments track as part of version upgrade for 2 leading banks in India.
Designed automation of processes which helped in execution within implementation timelines.
Developed customization modules and batch jobs as part of implementation team in a major Bank in South East Asia.
Experienced in core banking modules like Loans, Deposits, Interests, CASA and Payments.