Melvin Jacob Abraham

Retail Data Migration & Integration

• Executed ETL data migration from legacy backend systems to Symphony AI, enabling transition to cloud-based storage via AWS S3 buckets.
• Designed integration pipelines using SFTP and API-based approaches to migrate modules including articles, promotions, retail prices, stock balances, and merchandise hierarchy.
• Standardized data into industry canonical models (ARTSlog and Connexxus) to ensure interoperability across downstream systems.
• Conducted test case validation and walkthroughs against acceptance criteria, ensuring accuracy and reliability of migrated data.
• Practiced full scrum methodology in Azure DevOps (ADO), managing backlog items, user stories, and sprint deliverables.
• Collaborated across design, development, and QA teams, leading refinement sessions after each user story design completion to align technical and business goals.
• Delivered ~15–20% of design team effort, enhancing overall project performance.
• Authored technical documentation including mapping sheets with sample input/output data, version-controlled specs, and canonical integration guides.
• Enhanced master data management processes, improving consistency and usability across enterprise applications.

Payments Projects-Payment Platform for US Bank

• Contributed to the end-to-end integration of a new core banking system into our payment application, facilitating SFTP and Web hook connections and mapping messages for seamless data exchange.
• Led and managed a team of 3, delegated tasks efficiently, and tracked progress to ensure timely project delivery.
• Drafted functional specifications documents outlining project scope, objectives, and deliverables; reviewed and analyzed integration-specific documents from stakeholders to ensure alignment.
• Collaborated with the technical team to map technical field for payment message creations aligned with client requirements, resulting in expedited project implementation and enhanced workflow efficiency.
• Comprehensively reviewed developed business requirement documents (BRD) from clients ensuring quick finalization of functional requirements that led to a 20% decrease in project timelines.
• Provided technical support during user acceptance testing cycles, effectively troubleshooting and resolving issues, leading to a reduction in functional testing time.

Securities Project-Post Trade Processing for securities of US based Organization

• Managed the complete workflow of securities processing, coordinating between investment managers and custodians for pre-trade processing, and depositaries for post-trade processing
• Drafted functional specifications documents to outline project scope, objectives, and deliverables. Reviewed, interpreted, and analyzed integration-specific documents from stakeholders.
• Facilitated comprehensive knowledge transfer sessions and supported new employees in Securities and Payments, ensuring a smooth onboarding experience and operational continuity

Other activities- Presales Demos and Internal KT sessions

• Conducted comprehensive product demonstrations, showcasing crucial features and benefits to clients with the aim of increasing engagement levels and driving conversions.
• Facilitated collaborative sessions with cross-functional teams, defining clear objectives and ensuring adherence to quality standards and project timelines throughout the SDLC.

• Developed comprehensive high and technical-level diagrams of service tickets to facilitate root cause analysis.
• Analyzed the functionality of various applications to identify and resolve issues.
• Developed non-functional screens for demonstration and illustration purposes using Figma.
• Delivered in-depth knowledge transfer sessions to teammates, resulting in optimized work processes for clients.
• Provided technical support to teammates based on client functional requirements to resolve issues reported in tickets.