MIDHUN MOHAN K

• Achieved sales goals and service targets by cultivating and securing new client relationships.
• Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.
• Managed branch sales, customer service, finances and recordkeeping.
• Established strong relationships with key clients through attentive service and expert product knowledge, solidifying their loyalty and trust.
• Collaborated with other departments to ensure seamless coordination of joint initiatives, enhancing overall company performance.

HDFC Sales is a subsidiary of HDFC Bank Ltd. The company has been floated as a

distribution arm with an objective of offering doorstep service to prospective clients

of HDFC group. HDFC Sales offers financial management solutions to individuals

encompassing among products like Home Loans, Life Insurance and General

Insurance.

• Analyzing loan applications and taking management approval as per

requirement.

• Meet with applicants to obtain necessary information and answer their queries.

• Follow-up on the leads from the call center, internal references, and branch

walk-ins.

• Analyzing applicants' financial status, credit, and property evaluations.

• Providing information to customers about different types of loans and current

ROI.

• Maintaining updated customer records.

• Handling customer complaints,resolving or escalating them.

• Training new employees.

• Aiding the company to cross-sell its products.

• Analyzed sales and marketing data for improved strategies.
• Directed sales and marketing management staff in successful use and development of business plans and strategies.
• Evaluated market data to develop and create business strategies and marketing plans.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Set and achieved company defined sales goals.