Milton Fernandes
H. No 1303 A, Dapot , Mashem Loliem, Canacona, Goa
Summary
A dynamic HR Professional with over 15 years of experience in recruitment, resourcing & development, Performance management, Compensation & Benefits, employee welfare & administration. Pre-Opening Expertise, was a part of 3 preopening properties of Accor Hospitality Group.
Proficiency in manpower management and recruitment process entailing resume generation, screening and short listing with appropriate compensation. Merit of providing prompt resolutions of employee grievances to maintain cordial management-employee relation. Experience in implementing HR systems and policies, conducting training programs towards enhancing employee productivity and building committed teams. Successful at motivating staff through clear communication and outstanding organizational skills.
Overview
17
17
years of professional experience
Work History
Cluster Talent & Culture Manager
ibis Styles Goa Calangute and ibis Styles Goa Vagator
02.2022 - Current
- Handling inventory of 339 keys
- Successfully opened second ibis Styles in india (ibis Styles Goa Vagator)
- Manpower planning, Recruitment, Effective Induction & ensuring cultural fit
- Improve upon the recruitment process for higher efficiency and effectiveness
- Facilitating & Managing the Performance Management System
- Handling Payroll & Leave Management for the employees
- Handling Rewards & Recognition programs, Incentive system
- Identifying patterns, trends and root causes for making recommendations to Management to improve motivation, satisfaction levels, increase retention and performance of employees
- Conduction Employee Engagement Activities
- Attrition Management
- Employee MIS Generation, Employee Grievance handling to ensure smooth functioning of the organization and to ensure togetherness and we feeling
- Managing interdepartmental relationship
- Handling Employee Welfare Activities & CSR Activities
- Employee Training & Development
- Ensure management of all HR and administrative activities to ensure smooth execution of operations
- Ensuring adherence to all statutory compliances with respect to PF, ESIC & all returns as per the act
- Ensure that all Labour regulations are adhered
- Vendor Management
Deputy Human Resources Manager
Lemon Tree Amarante Beach Resort Goa
03.2021 - 01.2022
- Developed and implemented recruitment strategies to attract qualified candidates.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Analyzed data gathered from surveys, focus groups or other methods to identify areas of improvement within the organization's HR practices.
- Ensured compliance with federal, state and local employment laws.
- Assisted in developing succession planning strategies for key positions within the organization.
- Encouraged open communications, promoting positive and pro-employee work environment.
Manager - Talent & Culture
Novotel Goa Hotel Candolim & Novotel Goa Resorts & Spa
06.2013 - 11.2020
- Company Overview: 5 Star Resort property of Accor Hospitality Group having 270 keys inventory as complex.
- Set up the entire HR & Training department for the hotel from scratch.
- Played an important role in laying down policies for the hotel.
- Was a part of vendor contracting for various purposes.
- Interfacing with management and department heads for implementing HR Policies and procedures in line with core organizational objectives.
- Ensured compliance of company directives, regulatory concerns, and health and safety protocols.
- Handled grievances, disciplinary issues ensuring prompt resolution within committed timelines.
- Processing the payroll and ensure that all associates are paid within payroll guidelines.
- Manage statutory compliance related issues pertaining PF, ESIC, Gratuity, Shops & Establishment Act etc.
- Drive engagement initiatives & Employee Welfare activities across units
- Drive smooth & transparent implementation of Performance Management Systems
- Co-ordinate preparation of the departmental annual budget ,Manage the Department’s expenses.
Human Resources Associate / Human Resources Executive
The Lalit Golf & Spa Resort Goa
10.2008 - 06.2013
- Company Overview: A unit of Bharat Hotels Limited, having 85 acres property with 255 Suite & 10 Villas
- A unit of Bharat Hotels Limited, having 85 acres property with 255 Suite & 10 Villas
Apprenticeship Training in Human Resources Department
InterContinental The Grand Goa Resort
01.2008 - 09.2008
Industrial Training in F&B Service, Housekeeping and Human Resources department
InterContinental The Grand Goa Resort
09.2007 - 12.2007
Education
Post Graduate Diploma in Management - Human Resources Management
Institute Of Management Training & Research
Margao, Goa03-2011
Bachelors of Arts - Sociology
Shree Mallikarjun College Of Commerce & Arts
Canacona, Goa03-2007
H.S.S.C (Arts) -
S. S Angle Higher Secondary School
Canacona, Goa01.2004
SSC -
Shri Nirakar High School
Canacona, Goa01.2003
Skills
- Multitasking
- Recruitment
- Performance Management
- Policy Implementation
- Training & Development
- Employee Relation & Welfare
- Adaptability and Flexibility
- MIS Reports
- Competency mapping
- Statutory compliance
- Budgeting and financial management
Accomplishments
- Won Employee Of The Year Award July 2015.
- Employee of the Month in the month of March 2010.
- Employee of the Month in the month of April 2008.
- Participated in Annual All India UN Information Test(1998 & 2001).
- Won 1st Place in Elocution competition at Taluka Level organized by Goa AIDS society.
- Won 2nd Consolation Prize in elocution competition at the college.
- Participated and won prizes in sports and cultural activities.
References
Available on request.
Extracurricular Activities
Listening to music. Singing. Reading. Actively participated in College and school activities.
Training
- Attended Training Program on LEADERSHIP.
- Attended Workshop on ATTITUDINAL RE-ENGINEERING.
- Completed training programme TRAIN THE TRAINER.
- Attended Training program on KEYS TO COMMUNICATION.
- Completed Training program LEADERSHIP DEVELOPMENT PROGRAM.
- Attended Management Development program on HR ANALYTICS.
- Completed Training program BEHAVIOUR BASED INTERVIEW TECHNIQUES.
- Completed Training program THE SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLE.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Languages
- English
- Hindi
- Konkani
- Marathi
Personal Information
- Date of Birth: 06/06/1987
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Cluster Talent & Culture Manager
ibis Styles Goa Calangute and ibis Styles Goa Vagator
02.2022 - Current
Deputy Human Resources Manager
Lemon Tree Amarante Beach Resort Goa
03.2021 - 01.2022
Manager - Talent & Culture
Novotel Goa Hotel Candolim & Novotel Goa Resorts & Spa
06.2013 - 11.2020
Human Resources Associate / Human Resources Executive
The Lalit Golf & Spa Resort Goa
10.2008 - 06.2013
Apprenticeship Training in Human Resources Department
InterContinental The Grand Goa Resort
01.2008 - 09.2008
Industrial Training in F&B Service, Housekeeping and Human Resources department
InterContinental The Grand Goa Resort
09.2007 - 12.2007
Post Graduate Diploma in Management - Human Resources Management
Institute Of Management Training & Research
Bachelors of Arts - Sociology
Shree Mallikarjun College Of Commerce & Arts
H.S.S.C (Arts) -
S. S Angle Higher Secondary School
SSC -
Shri Nirakar High School