Mitali Desai
HR PROFESSIONAL
Mumbai
Summary
Results-driven Head of HR with over 5 years of HR leadership experience and 16 years of overall professional expertise. Spearheaded the digital transformation of HR across 10 institutions, implementing HRMS, payroll automation, and biometric systems for a workforce of 760+ employees. Proven track record in policy development, compliance, recruitment, and strategic HR operations. Skilled at streamlining workflows, optimizing payroll processes, and driving employee engagement. Passionate about HR automation, data-driven decision-making, and fostering a transparent and high-performance work culture.
Overview
12
12
years of professional experience
12
12
years of post-secondary education
5
5
Certifications
Work History
HR HEAD
THE KADIVALI EDUCATION SOCIETY
11.2023 - Current
- Led HRMS & biometric attendance system implementation across 10 institutions, impacting 760+ employees
- Researched 12+ vendors, finalized SPINE HRMS, and streamlined payroll, attendance, and compliance tracking
- Automated payroll processing, TDS filing, and leave management, reducing errors and manual interventions
- Ensured 100% payroll integration into HRMS from April 2024, resolving major technical issues pre-launch
- Standardized HR policies across 10 institutions, aligning with statutory frameworks for schools & colleges
- Spearheaded policy restructuring, securing leadership approvals and executing updates
- Developed & implemented leave policies, notice period recovery, and employment documentation formats
- Managed recruitment, onboarding, payroll, and compliance independently for 760+ employees
- Standardized appointment, confirmation, experience, and termination letters across institutions
- Designed and optimized exit formalities, improving clearance processes and documentation accuracy
- Created data-driven HR reports on attendance, salary trends, employee turnover, and compliance metrics
- Provided payroll variance analysis and salary benchmarking to optimize compensation structures
- Conducted HRMS training sessions for 10 admin teams, ensuring seamless adoption and independent handling
- Provided technical & policy support, troubleshooting system errors without IT team assistance
- Coordinated with SPINE & ESSL for HRMS optimization, bug fixes, and biometric integration
- Expanding HRMS with Recruitment, Performance Management, and Document Management modules
- Spearheading HR automation projects to reduce manual interventions, financial losses, and inefficiencies
- Handling end-to-end lifecycle of all employees including recruitment, selection and performance management
- Develop plans to identify, analyze and effectively respond to the Institute's needs which helps inculcate best practices
- Making HR policies and SOPs in line with University guidelines and best industry practices in accordance with directions given by trustees, principal, and others senior executives, and advisors having industry experience
HR MANAGER
D.G. Khetan International School
09.2019 - 08.2021
- Handling end-to-end lifecycle of 250 employees including recruitment, selection, and performance management till separation
- Training and Development Activities in order to plan to identify, analyze and efficiently respond to the Institute's demands, which aids in the instillation of best practices
HR EXECUTIVE
First Source International BPO
01.2019 - 08.2019
- Handling all the positions from Entry Level to Middle Level positions for BPO
- Screening prospective candidates through Telephonic Interviews
- Taking interviews of candidates
- Conducting the initial rounds of the interview and shortlisting the candidates for face to face interview
- Sourcing quality profiles from various job portals like naukri, monster, times etc
- Handled footfall on regular basis
- Responsible for conducting engagement activities with new joiners and existing employees
PROGRAM FACILITATOR
SPRING BUDS INTERNATIONAL SCHOOL
06.2013 - 10.2018
- Handling all the functions of the class independently
- Dealing with the respective class parents queries, issues and doubts
Education
MBA - Human Resource Management
Bharati Vidyapeeth
01.2016 - 12.2018
Master in Commerce - undefined
Mumbai University
01.2014 - 12.2016
Bachelor in Commerce - undefined
Mumbai University
01.2011 - 12.2014
E.C.C.Ed - E.C.C.Ed
Vidhya Nidhi Education Society
01.2008 - 12.2009
Skills
Interpersonal Skills
Certification
Mind Power Training, Center for Training Professional Development Asian, 04/01/21
UGC CARE PUBLICATION
HR Leadership Impacting Organizational Culture Shaping Employee Emotional Well-being: A Ryff's Psychological Framework
First Research Paper Presented at IIM Nagpur: REINVENTING THE WORK CULTURE THROUGH BEST HR PRACTICES TOWARDS SUCCESS OF THE HIGHER
Other
I possess a strong grasp of management principles and am highly confident in my team collaboration skills. I hereby affirm that the provided information is accurate to the best of my knowledge.
Accomplishments
Key Achievements
- HRMS & Payroll Automation: Led the successful implementation of SPINE HRMS and biometric integration for 760 employees, streamlining payroll and attendance tracking.
- Policy Development & Compliance: Standardized HR policies across 10 institutions, ensuring statutory compliance and operational consistency.
- End-to-End Recruitment: Managed hiring, onboarding, and documentation processes, optimizing recruitment for efficiency and accuracy.
- Employee Data & HRMS Training: Trained admin teams on HRMS, resolving technical queries, and ensuring smooth adoption.
- HR Analytics & Reporting: Generated key HR reports, improving decision-making on attendance, salary, and compliance.
- Process Optimization & Automation: Spearheaded automation initiatives, minimizing manual interventions and enhancing efficiency.
Timeline
HR HEAD
THE KADIVALI EDUCATION SOCIETY
11.2023 - Current
HR MANAGER
D.G. Khetan International School
09.2019 - 08.2021
HR EXECUTIVE
First Source International BPO
01.2019 - 08.2019
MBA - Human Resource Management
Bharati Vidyapeeth
01.2016 - 12.2018
Master in Commerce - undefined
Mumbai University
01.2014 - 12.2016
PROGRAM FACILITATOR
SPRING BUDS INTERNATIONAL SCHOOL
06.2013 - 10.2018
Bachelor in Commerce - undefined
Mumbai University
01.2011 - 12.2014
E.C.C.Ed - E.C.C.Ed
Vidhya Nidhi Education Society
01.2008 - 12.2009
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