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Dynamic Subject Matter Expert at Genpact Inc. with a proven track record in content moderation and policy writing. Skilled in data analysis and trend identification, I excel in fostering team collaboration and delivering quality assurance. Adept at conflict resolution, I enhance user engagement while ensuring compliance with community standards.

With more than 9 years of experience in the R2R field and accounting general, I have a proven track record for meeting deadlines and attaining goals. I am a very motivated professional, currently working at Accenture since December 2016. My experience is in general accounting, month-end reporting, journal entry posting, and variance analysis. I am goal-oriented, dedicated, and committed to providing high-quality output.

Banking leader with over 20+ years of expertise in branch banking, CASA mobilization, retail asset lending, Debt recovery, NPA/SMA Management, SME/MSME finance, agricultural lending, micro credit, and JLG financing. Proven ability to drive business growth, enhance asset quality, manage collections and recovery, and maintain compliance with regulatory requirements. Experienced in handling high-value client portfolios, mentoring teams, and delivering operational excellence.

Customer Support Subject Matter Expert with 8+ years of experience across SaaS, consumer apps, and e-commerce. Specialized in handling high-impact escalations, legal and compliance requests, customer communications via email and voice, and cross-functional coordination with product, legal, and engineering teams. Strong background in support operations, performance metrics, reporting, SOP creation, and agent training. Adept at improving workflows and operational efficiency in fast-paced environments. Seeking remote customer support or operations roles.

Dedicated subject matter expert professional with 5+ years of extensive experience in converting purchase order to sales order (Oracle ERP), planning and support under Order to Cash domain, Supply chain Management. Background working with confidential information, strict processes and ambitious targets. Seeking to start a career in Procurement/Buyer. Motivated to learn new skills and process (Procure to pay, Record to repot, Quote to Cash). Cross trained in upstream and downstream of O2C.

Mithlesh Kumari Yadav

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Master of Science - M.Sc. Zoology

Bachelor of Science - B.Sc. Life Sciences

Higher Secondary - PCB

Secondary -

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Subject Matter Expert

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Master of Science - M.Sc. Zoology

Bachelor of Science - B.Sc. Life Sciences

Higher Secondary - PCB

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