MOHAMMED SHAHEED
Key Account Manager
Bangalore
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridOn-SiteImportant To Me
Work-life balanceFlexible work hoursWork from home optionSummary
Versatile Category & Key Account Manager with 9+ years of experience in e-commerce, retail, and real estate sectors. Expertise in category growth, assortment planning, vendor management, and high-value account handling. Proven track record of developing strategic partnerships, driving category profitability, and optimizing inventory processes.
Overview
11
11
years of professional experience
5
5
Languages
Work History
Key Account Manager
Zepto
10.2024 - Current
- Manages vendor portfolios and effectively onboarded new suppliers, expanding product assortment and enhancing market offerings.
- Drives pricing strategies and oversees PO creation, GRN, and ASN processes using SAP systems to streamline operations.
- Negotiated trade terms that improved category profitability and optimized margins by 15%, leveraging expert pricing strategy skills.
- Collaborates with supply chain teams to reduce lead times by 20% and ensure consistent stock availability, enhancing supply chain efficiency.
- Cultivated strong relationships with key clients, enhancing customer satisfaction and driving long-term loyalty within account portfolios.
- Developed and implemented strategic account plans, resulting in improved revenue growth and alignment with client objectives.
- Analyzed market trends and client feedback, enabling tailored solutions that increased account engagement and retention rates.
- Led cross-functional teams to execute initiatives that streamlined processes, enhancing operational efficiency and client service delivery.
- Conducted regular performance reviews with clients, identifying areas for improvement and reinforcing strong partnerships for sustained growth.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Built and maintained strong client relationships to drive business growth.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Drove revenue growth by negotiating favorable contract terms with major accounts.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Key Account Manager – Lifestyle & Fashion Category
Meesho
03.2021 - 04.2024
- Spearheaded Lifestyle & Fashion category growth, achieving a 25% year-over-year revenue increase.
- Implemented robust inventory management systems, reducing stock-outs by 30% and significantly improving customer satisfaction and retention.
- Onboarded over 200 merchants, boosting assortment depth and driving a 40% increase in sales through strategic vendor relationships.
- Conducted comprehensive competitor benchmarking to refine category strategy and solidify market position, enhancing competitive advantage.
Key Account Manager – FMCG & General Merchandise
Meesho
06.2019 - 02.2021
- Expanded product categories and increased SKU depth across the FMCG vertical by 20%, meeting diverse consumer demands.
- Led detailed sales analysis and demand forecasting, improving stock efficiency by 25% and aligning inventory with customer buying patterns.
- Developed and implemented successful assortment strategies, enhancing the overall customer experience and satisfaction.
- Maintained high seller retention rates through strategic relationship management and regular site visits, fostering long-term partnerships.
Key Account Manager – Real Estate
No Broker
05.2016 - 04.2019
- Negotiated high-value contracts, balancing customer satisfaction with business objectives, resulting in a 15% improvement in contract value.
- Collaborated with sales teams to develop tailored solutions for property buyers, increasing closing rates by 30%.
- Led targeted marketing campaigns that increased property visibility and sales by 35%, utilizing expert marketing and sales strategies.
- Generated leads through effective networking, referrals, and cold calling, achieving a 20% increase in lead conversion rates.
Travel Advisor
Aegis Pvt Ltd
04.2015 - 04.2016
- Designed and delivered custom travel packages, boosting the repeat customer base by 50% through personalized service.
- Negotiated supplier contracts to secure competitive pricing, reducing overall costs by 10% and enhancing profitability.
- Launched seasonal digital marketing campaigns that increased customer inquiries by 25%, driving higher engagement and sales.
Education
Bachelor of Commerce - Accounting & Finance
01.2014
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01.2011
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01.2009
Skills
P&L ownership in category management
Vendor relationship development
Strategic account growth planning
Product lifecycle and assortment planning
Business analytics and sales forecasting
Contract negotiation and pricing strategy
Benchmarking against competitors
Expertise in e-commerce operations
Proficient in SAP systems
Stakeholder collaboration and team development
Management of inventory systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Timeline
Key Account Manager - Zepto
10.2024 - Current
Key Account Manager – Lifestyle & Fashion Category - Meesho
03.2021 - 04.2024
Key Account Manager – FMCG & General Merchandise - Meesho
06.2019 - 02.2021
Key Account Manager – Real Estate - No Broker
05.2016 - 04.2019
Travel Advisor - Aegis Pvt Ltd
04.2015 - 04.2016
HKES College - Bachelor of Commerce, Accounting & Finance
Govt PU College - ,
Seshadripuram Boys High School - ,