MOHAN G

Dealer / Channel Management

Sales Target Achievement

• Achieve monthly, quarterly, and annual sales targets
• Plan territory-wise sales strategies
• Analyze market demand and competition
• Market Development
• Track sales performance
• Prepare MIS reports

• Tvs Motor Company BS6 vehicle knowable and EV vehicle knowable
• Tvs Motor Company AMC,RSA and ATW all policy Knowable
• Tvs Motor Company PSF and NPS SCORE Knowable
• Managed service staff to ensure customer satisfaction and compliance with company policies.
• Monitored service performance metrics to identify areas of improvement.
• Created detailed reports on service activities for senior management review.
• Resolved customer complaints in a timely manner.

• Provided technical support to customers over the phone and in person.
• Maintained accurate records of service calls, repairs, and parts used.
• Trained new team members on service processes to increase productivity.
• Filled out work orders, repair logs and maintenance plans to document work completed.
• Completed scheduled appointments on time to drive quality service.
• Kept records of parts and equipment used in projects to update inventory.

• Developed and implemented inventory control systems to ensure accuracy of stock levels.
• Maintained records of all incoming and outgoing parts, including pricing information and supplier details.
• Managed a team of warehouse staff responsible for stocking, organizing and shipping spare parts.