Mohd. Shamim Khan
New Delhi
Summary
Dynamic Presales Specialist with extensive experience at Hewlett Packard Enterprise, excelling in solution design and technical sales. Proven ability to size hardware effectively and foster strong customer relationships. Adept at delivering impactful product demonstrations and training, driving successful outcomes through collaboration and problem-solving skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Presales Specialist
ORBIT Techsol India Pvt. Ltd.
03.2018 - Current
- Working closely with respective Customers and Account Managers on the requirements to provide technical sale support, solutions and guidance.
- Identify the requirements/need, including technical details sufficient for product definition.
- Solution Design & Architecture, Providing product updates and technical advice to clients – Explain technical capabilities and business benefits of proposed solutions to the customer.
- Technical discussion with client on the requirement and analysis i.e., Virtualization, Backup & Restore and Cloud – AWS, Azure, GCP.
- Technical discussion with respective OeMs on the solutioning i.e., HPE, Nutanix, VMWare Commvault, Veeam, Redhat etc.
- RFP/RFI Coordination.
- Initiate Pre-sales activities, product Demos and Proof of Concept-PoC.
- Sizing the hardware/solution, according to customer’s need and requirement.
- Preparing Bill of Material (BoM).
- Preparing scope of work (SoW), deployment plan and solution document.
- Resolving client’s technical query related to Server, Storage, O/S, Backup and Virtualization etc.
- Attend industry training sessions to promote products and services.
- Organize technical session/meeting with sales team for product update and completing required training and certifications.
- Organize training session for Sales/Presales team on various configurator tools, Product datasheets, Prepare BoM, and budgetary pricing...etc.
Presales Consultant
Hewlett Packard Enterprise with M/S DENAVE
05.2016 - 02.2018
- Working closely with respective Customers and Account Managers on the requirements to provide technical solutions and guidance.
- Identify the requirements/need, including technical details sufficient for product definition.
- Providing product updates and technical advice to clients – Explain technical capabilities and business benefits of proposed solutions to the customer.
- Preparing Bill of Material (BoM).
- Initiate pre-sales activities, product Demos and Proof of Concept-PoC.
- Sizing HPE Hardware according to customer’s need and requirement.
- Attend industry training sessions to promote products and services.
- Organize technical session/meeting with sales and HPE partners for product updates and completing required training/certifications.
Technical Solution Specialist-TSS (HPE Server and Storage)
ZONES Inc.
03.2015 - 04.2016
- Working closely with Account Executives on the requirements to provide technical solutions.
- Identify the desired need/requirements, including technical details sufficient for product definition.
- Providing product updates and technical advice to clients – Explain technical capabilities and business benefits of solutions to the customer.
- Preparing Bill of Material (BoM)
- Initiate pre-sales activities, consulting services and products.
- Sizing the hardware solution, according to customer’s need and requirement.
- Resolving all types of client’s query related to server & storage, software etc.
- Attend industry training sessions to promote products and services.
- Completing the required training and certifications.
Pre-sales Consultant (HPE Servers and Storage)
Orbit Peripherals P. Ltd.
01.2011 - 02.2015
- Meeting with customers to understand their current technical environment, key business issues/drivers, and future technology requirements.
- Working closely with customers on the technical requirements to provide technical solutions – Identified requirements including technical details.
- Providing product updates and technical advice to clients – Explain technical capabilities and business benefits of solutions to the customer.
- Preparing Bill of Material (BoM)
- Sizing the hardware solution, according to customer’s need and requirement.
- Providing Technical support / Training to support engineers in the organization.
- Providing remote support to the clients.
- Initiate pre-sales activities, consulting services and products – Prepare scope of work (SOW) and proposals.
- Resolving all types of client’s query related to server & storage, software etc.
- Attend industry trade shows, exhibitions and training sessions to promote products and services.
- Completing the required training and certifications.
Sr. Customer Support Executive
PC Solutions Pvt. Ltd.
12.2009 - 12.2011
- Providing technical support for servers, storage, and application to sales team.
- Preparing Bill of Material (BoM) for HP & IBM servers & storage.
- Worked with the sales team to develop selling strategy within the target accounts.
- Developed and established strong relationships with strategic clients and industry partners.
- Performed competitive analysis of products.
- Maintaining good relationships with external business partners.
- Working with customers to ensure smooth delivery and implementation.
- Resolving all types of client’s query related to HP, IBM, Dell servers & storage etc.
System Administrator
VELOCIS Systems Pvt. Ltd.
02.2004 - 12.2009
- Responsible for the installation, maintenance & troubleshooting of the Network.
- Maintenance and Troubleshoot Problem related to servers, network and software.
- Troubleshooting of Internet related problems.
- Providing solution for day-to-day problems of the users & Keep the systems up to date.
- DHCP Server/Services management.
- Patch and service pack Installation.
- Maintaining Servers Hardware.
- Planning and configuring the system.
- TCP/IP network for basic connectivity between Servers and Nodes.
- Users Administration and support.
- System performance monitoring and tuning.
- Worked on KVM switches.
- Responsible for all IT related problems and issues.
- Check RAM and CPU utilization of the Servers.
- Have exposure to Rack installation and rack servers mounting.
- Coordination with vendor for timely support.
- Daily checklist of servers, internet link, and UPS installed in the server room.oom.
Customer Support Engineer
Computer Clinic India Pvt. Ltd.
04.2003 - 01.2004
- Maintenance of Computers, Network and Peripherals of Central Bank of India, Bank of Baroda, Revenue Deptt., Agriculture Deptt, UP Trade Tax, Election Office etc. in Lucknow and Districts of the Commissionaire.
- Assembling and Integration of PCs.
- Installation, Configuration of Network & Operating System.
- Installation & Configuration of Printers.
- Installation of all types of required Software.
- Configuration of Internet and resolving problems.
- Installation of any type of Add-on Cards.
- Handling support of under warranty PCs.
Education
Post-Graduation -
Skills
- Solution design
- Technical sales
- Hardware sizing
- RFP/RFI coordination
- Technical training
- Product demonstrations
- Proof of concept
- Troubleshooting strategies
- Team collaboration
- Problem solving
- System installations
- Technical communication
- Customer relations
- Knowledge sharing
- Teamwork and collaboration
- Technical troubleshooting
- Disaster recovery planning
Certification
- CISCO Certified Network Associate – CCNA
- Microsoft Certified System Engineer – MCSE
- Advanced Diploma in Computer Hardware, Networking.
- HPE Master ASE - Advanced Server Solutions Architect.
- Designing and Implementing HPE Cloud Solution using 3PAR. Rev.11.21
- Accredited Integration Specialist – HPE Blade System Solutions.
- Implementing HP SAN Infrastructure and Solutions.
- Installing HPE Storage Works Solutions.
- Architecting HPE Server Solutions.
- NetApp Accredited Technical Sales Professional – NATSP
- Nutanix Certified Services Consultant-NCS-C
- Nutanix Certified System Engineer – NCSE
- HPE Sales Certified – AI and As-a-Service Solutions [2025]
Personnel Detail
- Father's Name: Late Mohd. Sharif Khan
- Date of Birth: 1976-06-16
- Marital Status: Married
Languages
- English
- Hindi
- Urdu
Timeline
Presales Specialist
ORBIT Techsol India Pvt. Ltd.
03.2018 - Current
Presales Consultant
Hewlett Packard Enterprise with M/S DENAVE
05.2016 - 02.2018
Technical Solution Specialist-TSS (HPE Server and Storage)
ZONES Inc.
03.2015 - 04.2016
Pre-sales Consultant (HPE Servers and Storage)
Orbit Peripherals P. Ltd.
01.2011 - 02.2015
Sr. Customer Support Executive
PC Solutions Pvt. Ltd.
12.2009 - 12.2011
System Administrator
VELOCIS Systems Pvt. Ltd.
02.2004 - 12.2009
Customer Support Engineer
Computer Clinic India Pvt. Ltd.
04.2003 - 01.2004
Post-Graduation -
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