Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
CustomerServiceRepresentative

Mohd Rayyan Ansari

E-commerce
Mumbai,MH

Summary

Dedicated E-commerce professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Reliable employee seeking dark store operation manager position. Offering excellent communication and good judgment. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level store manager position in freindly environment. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced dark Store Manager with over 1 years of experience in E-commerce. Excellent reputation for resolving problems and improving customer satisfaction. Driven student leveraging studies in operation management seeks real-world experience as operation manager. Offers strong interpersonal and task prioritization skills.

Overview

1
1
year of professional experience
14
14
years of post-secondary education
1
1
Language

Work History

Dark Store Operation Manager

Blinkit
Mumbai, Maharashtra
12.2021 - Current
  • Improved operations through consistent hard work and dedication.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Received and processed stock into inventory management system.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Carried out day-day-day duties accurately and efficiently.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.

Store Manager

Fraazo
Mumbai, Maharashtra
03.2021 - 11.2021
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives , significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Rotated merchandise and displays to feature new products and promotions.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Approved regular payroll submissions for employees.

Store Manager

Charcoal eats
Mumbai, Maharashtra
11.2020 - 03.2021
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.

Customer Care Executive

Mirraw.com
Mumbai, Maharashtra
12.2019 - 03.2020
  • Coordinated timely responses to online customer communication and researched complex issues.
  • Reviewed team structure to stay abreast of new market trends.
  • Managed billing, service and account issues for customers.
  • Compiled monthly sales reports and discussed results with administrators.
  • Kept accurate records of all customer interactions and transactions.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Professionally answered [Number] calls daily for [Business Name].

Education

High School Diploma -

Megraj Sethi Marg Secondary School
Mumbai
04.2005 - 06.2013

High School Diploma -

Akbar Peerbhoy Collage of Commerce
Mumbai
05.2014 - 02.2016

Bachlors of Commerce - Commerce

Akbar Peerbhoy Collage of Commerce
Mumbai
06.2016 - 10.2020

MBA - Operations Management

Lovely Professional University
Punjub
12.2021 - Current

Skills

    Store operations

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Accomplishments

  • Collaborated with team of 3 in the development of dark store.
  • Achieved result through effectively helping with first and last mile operation
  • Supervised team of 100 staff members.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Interests

Operation & supply chain management

Timeline

Dark Store Operation Manager

Blinkit
12.2021 - Current

MBA - Operations Management

Lovely Professional University
12.2021 - Current

Store Manager

Fraazo
03.2021 - 11.2021

Store Manager

Charcoal eats
11.2020 - 03.2021

Customer Care Executive

Mirraw.com
12.2019 - 03.2020

Bachlors of Commerce - Commerce

Akbar Peerbhoy Collage of Commerce
06.2016 - 10.2020

High School Diploma -

Akbar Peerbhoy Collage of Commerce
05.2014 - 02.2016

High School Diploma -

Megraj Sethi Marg Secondary School
04.2005 - 06.2013
Mohd Rayyan AnsariE-commerce