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Detail-oriented professional with 4.5 years in customer support, business development, and operations within publishing, IT, and EdTech. Expertise in client communication, issue resolution, and process optimization. Led cross-functional teams to enhance technical services and elevate customer satisfaction through tailored solutions.

Dynamic and results-driven business development executive with a strong track record of driving business growth and fostering strategic client partnerships at NovaVente. Adept at generating high-quality leads, building and nurturing long-term client relationships, and executing impactful outreach strategies across Europe, the Middle East, South Africa, and India. Skilled in cold calling, email campaigns, LinkedIn outreach, and coordinating client meetings with precision and professionalism. Successfully collaborated with prestigious clients such as Andela, Decimal Factor, and Alibaba.com, enhancing communication, trust, and collaboration to deliver measurable business results. Recognized for thriving in fast-paced, competitive environments, while maintaining a client-centric approach, and consistently exceeding expectations.

Experienced professional with a strong background in customer service, debt recovery, and business development, demonstrating excellent communication and interpersonal skills. Proven ability to manage CRM tools effectively and coordinate between teams to ensure smooth operations and high customer satisfaction.

Dynamic Business Development Executive with a proven track record at Milkbasket, excelling in lead generation and client acquisition. Adept at building strong customer relationships and driving revenue growth, I effectively led a team at Nesh Advertising, enhancing productivity and achieving sales targets through strategic initiatives and motivational leadership.

Mohd Umar Shabbir Shaikh

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Business Development Executive

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Sales Executive

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Business Development Executive

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Customer Service Representative

Sales Executive

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