Mohini Poojary
Thane
Summary
Dynamic and results-oriented professional with over 18 years of comprehensive experience in operations management, supply chain optimization, and process excellence within the beauty and wellness industry. Adept at leading teams, managing large-scale projects, and implementing process improvements that drive efficiency and enhance business performance. Recognized for a strategic mindset, exceptional problem-solving skills, and the ability to deliver quality results under challenging circumstances.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Head Process Excellence & Special Projects
Enrich Hair & Skin Solutions Pvt Ltd.
10.2023 - Current
- Lead a team overseeing ERP support (non-technical), quality and hygiene inspections across 100+ stores, and offer configuration to ensure seamless operations
- Developing and maintaining every procedure necessary to ensure the system run smoothly
- Overseeing quality control in relation to upholding standards of hygiene, inspecting the appearance of salon managers and technicians, supervising salon maintenance, and guaranteeing that salons are kept in good condition
- Overseeing the processes for configuring offers and ensuring that they are active in accordance with specifications
- Overseeing ERP assistance for all non-technical concerns brought forward by the salon staff
- Monitor and manage data requirements for eCommerce listings, ensuring accurate and up-to-date information
- Compile and maintain a catalogue of services, retail, and consumption goods
- Handling Exotel software to manage the calling process and providing centres with reports
- Assisting the HR and Technical teams with the data and process management of technician mapping
- Overseeing product expiration across centres and working with the warehouse to cancel orders from the retail locations
- Working with developers to coordinate requirements for new features required for smooth functioning of the ERP and creating process for each feature and circulating to all the respective teams
- Special projects: Enabling Cloud calling services across 100+ locations, Launch of a new service brand in location
Head Catalogue & Master Data Management
Enrich Hair & Skin Solutions Pvt Ltd.
04.2021 - 09.2023
- Managed quality control for new Retail, Consumption, and Service products
- Created and maintained product records in the system after quality testing
- Entered and preserved product data for Retail, Consumption, Vendor, and Services
- Updated Bill of Materials (BOM) for all services regularly
- Coordinated with categories if quality checks failed, providing accurate data for product creation
- Facilitated data sharing across departments
- Posted products with required details on e-commerce platforms
Head Academy Operations & Quality
Enrich Hair & Skin Solutions Pvt Ltd.
10.2019 - 03.2021
- Fostered teamwork and provided support to team members, ensuring a positive work environment
- Helped students navigate the enrolment process by offering personalized guidance and assistance
- Worked closely with stakeholders to meet training needs and maintain quality standards
- Managed communication with supply chain to ensure timely delivery of training materials
- Developed systems to enhance student learning experiences and provided necessary resources
- Organized training sessions for team members and conducted orientation for new students
- Supervised salon operations, ensuring compliance with standards and regulations
- Maintained open communication channels and addressed concerns promptly through feedback mechanisms
Senior Manager Supply Chain
Enrich Hair & Skin Solutions Pvt Ltd.
02.2013 - 09.2019
- Instrumental in reducing Inventory coverage at warehouse and stores
- Optimizing inventory levels, developing replenishment systems, and reducing delivery times
- Coordinating for liquidation/near expiry stocks and analyzing sales trends
- Coordinating with Vendors for purchase-related queries & reconciliations
- Handling reconciliations at branches for Retail & Consumption products
- Coordinating with the software development team to improve reports
- Handling statutory audits related to inventory and preparing inventory reports
- Monitoring and certifying stock audits & cycle counts
- Developing demand forecasts and streamlining systems for effective inventory control
Assistant Manager – Operations
Enrich Hair & Skin Solutions Pvt Ltd.
02.2006 - 01.2013
- Prepared bills for services and products
- Balanced cash and card transactions for branches
- Managed petty cash entries and sales records in Tally and Excel
- Handled purchasing and reconciled vendor accounts
- Conducted bank reconciliations for multiple branches
- Managed bills payable and banking transactions
- Oversaw salon operations for multiple locations
- Managed administrative tasks and head office petty cash
- Assisted in software development and resolved errors
- Improved and created reports as needed
- Provided management reports regularly
- Conducted software training for staff
- Assisted directors with personal and banking tasks
Education
PG - Business Administration
Welingkar’s Institute of Management Studies
12.2016
1-year Diploma - Business Management
Welingkar’s Institute of Management Studies
12.2014
B. Com -
Chinai College of Commerce & Economics
Mumbai03.2005
H.S.C -
Chinai College of Commerce & Economics
Mumbai02.2002
S.S.C -
Theresa High School
Mumbai03.2000
Skills
- Operations Management
- Process Excellence
- Supply Chain Optimization
- Data Governance
- Project Leadership
- Team Leadership
- Training
- Communication
- Coordination
- Attention to Detail
- Initiative
- Team player
- Perseverance
- Result-oriented
- Good communication
- Conceptualization
- Planning
- Execution
- Knowledge transfer
- Coordination skills
- Ownership
- Responsibility
- Task Prioritization
- Self-Directed
- Self Motivated
Certification
- Awarded for Most Dependable Employee.
- Awarded for Taking Initiatives in Work.
- Awarded Long Service Certification.
Industryvisit
Volkswagen, Pune Chakkan, Learned about pull strategy in supply chain management, safety protocols, and the importance of providing quality products to customers.
Timeline
Head Process Excellence & Special Projects
Enrich Hair & Skin Solutions Pvt Ltd.
10.2023 - Current
Head Catalogue & Master Data Management
Enrich Hair & Skin Solutions Pvt Ltd.
04.2021 - 09.2023
Head Academy Operations & Quality
Enrich Hair & Skin Solutions Pvt Ltd.
10.2019 - 03.2021
Senior Manager Supply Chain
Enrich Hair & Skin Solutions Pvt Ltd.
02.2013 - 09.2019
Assistant Manager – Operations
Enrich Hair & Skin Solutions Pvt Ltd.
02.2006 - 01.2013
- Awarded for Most Dependable Employee.
- Awarded for Taking Initiatives in Work.
- Awarded Long Service Certification.
PG - Business Administration
Welingkar’s Institute of Management Studies
1-year Diploma - Business Management
Welingkar’s Institute of Management Studies
B. Com -
Chinai College of Commerce & Economics
H.S.C -
Chinai College of Commerce & Economics
S.S.C -
Theresa High School
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