Mohit Sharma - Lead Software Development Engineer in Test (SDET) - Practo Technologies

Summary

11+ years of experience in Quality Engineering with 8+ years in leading automation strategy and execution across UI and API layers in the Health Tech domain. Adept in modern frameworks, scalable test architecture, and mentoring QA teams. Proven ability to lead automation transformation, improve test efficiency, and enable high-quality, on-time releases.

Overview

12

years of professional experience

Work History

Lead Software Development Engineer in Test

Practo Technologies

Bangalore

11.2015 - Current

Product Delivery & Feature Releases: Worked on major releases such as Care AI, Revamped App Home Page, Revamped Establishment Page, Video Consultation, and several other high-impact product launches.
Team Leadership: Led a team of 10 SDETs, guiding them through automation strategy, framework design, code reviews, and blocker resolution to ensure timely, high-quality feature releases.
Quality & SLA Improvements: Drove quality initiatives that increased customer SLA resolution from 70% to over 90%, significantly improving turnaround time for customer-reported issues.
Test Modernization: Migrated two critical modules from Robot Framework to Playwright with Python and Robot, modernizing the UI automation stack and reducing execution time by 37.5%.
API Automation: Designed and implemented scalable API automation framework using Java (upgraded from 1.8 to 11) + TestNG + Rest Assured, achieving 70% backend test coverage and reducing manual effort by 60%.
UI Automation: Developed and maintained a hybrid UI automation framework using Python + Selenium + Robot Framework, improving test stability and coverage across desktop and mobile web.
CI/CD Optimization: Integrated automation suite into Jenkins pipelines; later evaluated LambdaTest to replace flaky Jenkins jobs with reliable cloud-based CI execution.
Tech Stack Upgrades: Migrated automation codebase from Python 2.7 to 3.11 across all repositories, improving maintainability and test performance.
GraphQL Testing: Built reusable GraphQL API automation utilities using Java and Postman, validating complex queries, mutations, and schema structure with dynamic data injection.
Test Planning & Management: Created and maintained test plans for 27 modules, coordinated releases with product and engineering teams, and ensured traceability through TestRail and AIO integrations.
UI Monitoring & Visual Testing: Developed custom visual validation and event tracking tools to detect UI regressions earlier in the test cycle.
Performance Testing: Participated in performance testing using JMeter on pre-production environments, uncovering bottlenecks and improving backend response times by 1520%.
AI-Assisted Development: Utilized GitHub Copilot to accelerate test script development, framework scaffolding, and code refactoring, boosting team efficiency and reducing boilerplate code.
Monitoring & Alerting: Monitored production and QA health via New Relic, CleverTap, and Crashlytics, ensuring proactive detection of crashes, errors, and regression spikes.
Slack Integration for QA Ops: Implemented Slack notifications for New Relic alerts, regression suite results, and test environment deployments to Dev and QA (POC environments).
Cross-Tool Sync & SLA Tracking: Integrated Jira and Slack notifications to keep QA and development teams in sync on story updates, bug closures, and sprint progress, and to ensure no SLA breaches throughout all stages of the bug life cycle.
Release Discipline: Ensured on-time deployment and same-day release every Tuesday and Thursday after completing full product regression across all modules.

QA Engineer

Xora, Bottomline Technologies

Bangalore

09.2013 - 07.2015

Performed end-to-end functional and regression testing for enterprise mobile and web-based workforce management products.
Collaborated with developers and product managers to define acceptance criteria, write manual test cases, and report bugs.
Initiated automation scripting using Selenium WebDriver and began API testing exposure with Postman.

Education

Bachelor of Technology - Electronics & Communication Engineering

Rajasthan Technical University

06.2012

Skills

Automation & Languages: Java, Python, Selenium, Playwright, Robot Framework, TestNG, Rest Assured

API Testing: REST, GraphQL, Postman, Swagger, Schema Validators

CI/CD & DevOps: Jenkins, GitHub Actions, BrowserStack, Docker

Test & Bug Management: TestRail, AIO, Jira, Confluence

Performance & Monitoring: JMeter, Event Tracking, Visual Regression Tools, New Relic, CleverTap,

Crashlytics

AI-Augmented Development: GitHub Copilot (test authoring, refactoring, framework scaffolding)

Collaboration & Soft Skills: Effective communicator, Proactive team player, Stakeholder collaboration,

Mentoring and leadership, Slack automation