Blending rich experience in risk management and resource development with the organization's strategic objectives to holistically manage clients to ensure a robust financial ecosystem. Experience in developing plans and building roadmaps for achieving desired goals.
Regulatory Knowledge: Staying updated on federal, state, and local health insurance regulations (e.g., ACA, HIPAA).
Policy Implementation: Developing and implementing policies that align with regulatory requirements. Compliance Audits: Regularly conducting internal audits to ensure compliance with all legal and regulatory standards.
Claims Processing: Overseeing the accurate and timely processing of claims, including adjudication, payment,
Fraud Detection: Implementing systems to detect and prevent fraudulent claims.
Customer Service: Ensuring claimants receive clear communication and assistance throughout the claims process.
Contract Negotiations: Negotiating contracts with healthcare providers, ensuring competitive pricing, and managing relationships.
Network Adequacy: Ensuring the insurance plan provides adequate access to healthcare services for policyholders.
Quality Assurance: Monitoring the quality of care provided by network providers and addressing any issues.
Risk Assessment: Evaluating the risk associated with insuring individuals or groups and setting appropriate premium rates.
Premium Pricing: Developing pricing models that balance competitiveness with profitability.
Reinsurance: Managing reinsurance contracts to mitigate the risk of large claims.
Enrolment Services: Managing enrolling individuals and groups into health insurance plans.
Member Education: Providing resources and education to help members understand their benefits and how to use them.
Issue Resolution: Handling member inquiries, complaints, and appeals efficiently.
Budgeting and Forecasting: Creating financial plans that ensure the long-term sustainability of the insurance plan.
Financial Reporting: Regularly reporting financial performance to stakeholders.
Cost Control: Identifying and implementing cost-saving measures without compromising service quality.
Health Information Systems: Utilizing advanced software and systems for claims processing, data management, and reporting.
Data Security: Ensuring the confidentiality and security of sensitive member information.
Analytics: Leveraging data analytics to improve decision-making, identify trends, and optimize operations.
Market Analysis: Conducting market research to identify trends, competitive positioning, and opportunities for new products.
Product Development: Designing and launching new insurance products or services based on market needs and regulatory changes.
Business Growth: Developing strategies for customer acquisition, retention, and overall business expansion.