Summary
Overview
Work History
Education
Locations
Signatureskills
Departments
Personal Information
Languages
Timeline
Generic
MONI M CHAKRAVARTY

MONI M CHAKRAVARTY

Hyderabad,TG

Summary

Blending rich experience in risk management and resource development with the organization's strategic objectives to holistically manage clients to ensure a robust financial ecosystem. Experience in developing plans and building roadmaps for achieving desired goals.

Overview

41
41
years of professional experience

Work History

Business Analyst(Group Health Insurance)

Howden Insurance Brokers India Pvt Ltd
10.2017 - 07.2019
  • Increase reach and market share by adding new clients in the desired segment to the Organization’s portfolio
  • Achieve financial targets articulated in the strategic plans of the Organization in terms of the brokerage earned through
  • Review of the coverages under existing policies and other areas of risk coverage
  • Relationship building with the insurance companies and surveyors to ensure optimum claim settlement in minimum time
  • During the processing of the claim analyze the following and communicate to underwriters: adequacy of the sum insured, risk improvement, anomalies in the policy, scope of additional policies
  • Increase reach and market share by adding new clients in the desired segment to Organization.

Manager

National Insurance Company Ltd.(Govt Of India U/T)
10.1978 - 11.2016
  • Operations, Risk Management and claim management, Underwriting, Miscellaneous Insurance,
  • Holds the credit of rating complex risks like power, petrochemicals and other large projects
  • Managed automation and advanced reporting of insurance data.

Regulatory Knowledge: Staying updated on federal, state, and local health insurance regulations (e.g., ACA, HIPAA).

Policy Implementation: Developing and implementing policies that align with regulatory requirements. Compliance Audits: Regularly conducting internal audits to ensure compliance with all legal and regulatory standards.

Claims Processing: Overseeing the accurate and timely processing of claims, including adjudication, payment,

Fraud Detection: Implementing systems to detect and prevent fraudulent claims.

Customer Service: Ensuring claimants receive clear communication and assistance throughout the claims process.

Contract Negotiations: Negotiating contracts with healthcare providers, ensuring competitive pricing, and managing relationships.

Network Adequacy: Ensuring the insurance plan provides adequate access to healthcare services for policyholders.

Quality Assurance: Monitoring the quality of care provided by network providers and addressing any issues.

Risk Assessment: Evaluating the risk associated with insuring individuals or groups and setting appropriate premium rates.

Premium Pricing: Developing pricing models that balance competitiveness with profitability.

Reinsurance: Managing reinsurance contracts to mitigate the risk of large claims.

Enrolment Services: Managing enrolling individuals and groups into health insurance plans.

Member Education: Providing resources and education to help members understand their benefits and how to use them.

Issue Resolution: Handling member inquiries, complaints, and appeals efficiently.

Budgeting and Forecasting: Creating financial plans that ensure the long-term sustainability of the insurance plan.

Financial Reporting: Regularly reporting financial performance to stakeholders.

Cost Control: Identifying and implementing cost-saving measures without compromising service quality.

Health Information Systems: Utilizing advanced software and systems for claims processing, data management, and reporting.

Data Security: Ensuring the confidentiality and security of sensitive member information.

Analytics: Leveraging data analytics to improve decision-making, identify trends, and optimize operations.

Market Analysis: Conducting market research to identify trends, competitive positioning, and opportunities for new products.

Product Development: Designing and launching new insurance products or services based on market needs and regulatory changes.

Business Growth: Developing strategies for customer acquisition, retention, and overall business expansion.

Education

MBA - Human Resources Management

Vinayaka Mission
Chennai, TN
10.2007

B. Sc (Hons applied mathematics) -

Ranchi University
Ranchi, JH
08.1978

High School Diploma -

Ranchi University
Ranchi, JH
07.1976

Insurance Regulator And Development Authority of India - Composite Insurance Brroking License

NIA, Pune
Online
06.2017

FII (Fellow) - Insurance And Risk Management

Insurance Institute of India
Mumbai, MH
12.2002

Locations

  • Hyderabad
  • India

Signatureskills

  • Leadership and Management Skills
  • Strategic Planning: Ability to develop and implement long-term plans and initiatives for the health insurance department.
  • Team Leadership: Experience in leading, mentoring, and managing teams.
  • Decision-Making: Strong decision-making skills, especially in high-pressure situations.
  • Project Management: Proficiency in managing multiple projects simultaneously.
  • Healthcare Knowledge
  • Healthcare Systems Understanding: Deep understanding of how healthcare systems operate, including hospital workflows and patient care processes.
  • Regulatory Knowledge: Familiarity with healthcare regulations, including HIPAA, Medicare, and Medicaid.
  • Clinical Knowledge: Basic understanding of medical terminology, treatments, and procedures to better understand insurance claims and coverage.
  • Insurance Expertise
  • Insurance Policy Knowledge: Extensive knowledge of health insurance policies, including private insurance, employer-sponsored plans, and government programs.
  • Claims Management: Expertise in managing and processing insurance claims.
  • Contract Negotiation: Experience negotiating contracts with insurance companies and understanding of payer-provider relationships.
  • Risk Management: Ability to assess and mitigate financial risks associated with insurance policies.
  • Financial Acumen
  • Budgeting and Financial Planning: Experience in budgeting and financial management within a healthcare setting.
  • Cost Analysis: Ability to analyze and manage the costs associated with health insurance plans and patient care.
  • Revenue Cycle Management: Understanding of the revenue cycle, from patient registration to final payment.
  • Analytical Skills
  • Data Analysis: Proficiency in analyzing healthcare data to make informed decisions.
  • Problem-solving: Strong problem-solving skills to address complex insurance and healthcare challenges.
  • Technology Proficiency: Familiarity with healthcare information systems and insurance management software.
  • Interpersonal and Communication Skills
  • Negotiation Skills: Ability to negotiate effectively with insurance providers, stakeholders, and other departments.
  • Communication: Excellent verbal and written communication skills for interacting with healthcare professionals, patients, and insurance companies.
  • Customer Service: Strong customer service skills to address patient inquiries and concerns related to insurance coverage.
  • Legal and Ethical Understanding
  • Compliance: Ensuring compliance with all relevant laws and regulations related to health insurance and patient privacy.
  • Ethical Standards: Adhering to high ethical standards in all decision-making processes.
  • Innovation and Improvement
  • Process Improvement: Ability to identify inefficiencies and implement process improvements.
  • Adaptability: Flexibility to adapt to changing regulations, technologies, and healthcare trends.
  • Continuous Learning: Commitment to ongoing education and staying updated on industry best practices.
  • Computer and digital skills
  • Proficient with Microsoft Office.
  • Thorough understanding of social media and its analytics.
  • Skilled in database management, and website troubleshooting.

Departments

  • Operation
  • Marketing
  • Claims

Personal Information

Title: Principal Business Analyst(Group Health Insurance)

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Business Analyst(Group Health Insurance)

Howden Insurance Brokers India Pvt Ltd
10.2017 - 07.2019

Manager

National Insurance Company Ltd.(Govt Of India U/T)
10.1978 - 11.2016

MBA - Human Resources Management

Vinayaka Mission

B. Sc (Hons applied mathematics) -

Ranchi University

High School Diploma -

Ranchi University

Insurance Regulator And Development Authority of India - Composite Insurance Brroking License

NIA, Pune

FII (Fellow) - Insurance And Risk Management

Insurance Institute of India
MONI M CHAKRAVARTY