Navdeep Pradhan
Noida
Summary
Resourceful Vice President with over 14 years of results-oriented experience in business intelligence and operations management. Culturally-sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. Versatile leader recognized for driving results in collaborative, inclusive manner.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Vice President-Business Development
Howden Insurance Brokers Pvt. Ltd.
New Delhi
2021.10 - Current
- Directed business development initiatives, including acquisitions and joint venture agreements.
- Established performance standards for team members in order to drive productivity levels up.
- Attended special projects such as corporate events or marketing campaigns.
- Excellent communication, interpersonal & relationship building skills with the ability to work in a fast paced environment.
- Maintained relationships with key stakeholders by attending meetings and responding promptly to inquiries or requests for information.
- Cultivated a culture of collaboration among department heads to facilitate cross-functional project execution.
- Led team in strategic executive-level planning.
- Determined performance goals and offered tactics for achieving milestones.
- Devised effective business strategies to capitalize on emerging market trends.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Regional Manager-Business Development
Mahindra Insurance Brokers Ltd.
New Delhi
2017.12 - 2021.09
- Responsible for driving sales numbers with techno-marketing individually as well as with team members.
- Responsible to structure few specific policies for Renewable Industry.
- Responsible for retention of existing business clients along with cross sell opportunity
- Responsible to assist other team members with some technical inputs as in when required.
- Taking care of few clients with the support of Reinsurance.
- Responsible to work on some of the large accounts.
- Created and maintained relationships with key customers in the region.
- Identified new business opportunities through market research and industry trends.
- Hired talented, trainable team members and drove new business strategies to grow revenues.
- Expanded business, developed revenue and managed market gains.
Senior Manager-Business Development
Berns Brett India Insurance Broking Pvt Ltd
New Delhi
2017.02 - 2017.12
- Responsible for the procurement of business from Management Key/Big accounts along with local accounts sales
- Driving sales to achieve team business numbers with focused and strategic approach to win the client
- Responsible for retention of existing business
- Responsible to increase brand awareness of Berns Brett in the Delhi / NCR market for all lines of Insurance
- Underwriting of quote slips and comparison report of quotes.
Client Manager
Willis Towers Watson India Insurance Brokers
New Delhi
2014.02 - 2017.02
- Responsible for the procurement of business from Non-Network accounts and Network accounts.
- Driving sales to achieve business numbers through aggressive customer acquisition, client servicing & relationship building initiatives
- Responsible for retention of existing business.
- Responsible to increase brand awareness of Willis in the Delhi / NCR market for all lines of Insurance.
- Underwriting of quote slips and comparison report of quotes.
- Developed and maintained relationships with clients to understand their needs and provide solutions.
- Implementing service plans ensuring accomplishment of Targets, within the framework of the company’s compliance
- Handling the Corporate Risk Insurance Solutions for Delhi / NCR Area.
- Coordinated cross-functional teams while working on complex projects involving multiple stakeholders.
Assistant Manager-Business Development
Howden Insurance Brokers India Pvt Ltd.
New Delhi
2012.02 - 2014.02
- Responsible for meeting as many as clients are possible & driving sales numbers through aggressive customer acquisition, client servicing & relationship building initiatives.
- Responsible to increase brand awareness of Howden in the Delhi / NCR market for Liability Insurance.
- Implementing service plans ensuring accomplishment of Targets, within the framework of the corporate guidelines & philosophy
- Handling the Corporate Risk Insurance Solutions for Delhi / NCR Area
- Direct marketing to private & public sector corporate, Government Departments for their non-life insurance requirements and management of key accounts for their present and future requirements.
- Developing relationship and initiating business through Insurance Companies from direct marketing.
Business Development Executive
Mahindra Insurance Brokers Ltd.
Mumbai
2010.03 - 2012.01
- Responsible for driving sales & meeting sales numbers through aggressive customer acquisition, client servicing & relationship building initiatives.
- Collaborated with sales team members to identify target markets and develop sales strategies.
- Established strong relationships with key decision makers within client organizations.
- Handling the Corporate Solutions Group vertical for Mumbai Area.
- Direct marketing to private & public sector corporate, Government Departments for their non-life insurance requirements and management of key accounts for their present and future requirements.
- Developing relationship and initiating business through Insurance Companies and TPA apart from direct marketing.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Organized trade shows, conferences and other events to promote the brand image of the organization.
CRM Executive
First Source Solution Limited
Indore
2007.10 - 2008.06
- Handling the incoming calls from the customer & resolve their queries
- Ensuring optimum allocation of Resources and en cashing opportunities
- Analysing the customer’s need during call and accordingly pitch the new products.
- Collaborated with internal stakeholders to ensure timely response to customer inquiries.
- Answered customer queries and handled complaints.
Education
PGP in HR & Marketing -
IISCS, Indore
2010-01
MBA in HR -
Sikkim Manipal University
2010-01
Bachelor in Physical Education -
L.N.I.P.E., Gwalior
2007-01
Senior Secondary -
S.V.M., Gwalior (M.P. Board)
2003-01
Higher Secondary -
S.V.M., Gwalior (M.P. Board)
2001-01
Skills
- Assertive & Aggressive
- Corporate Branding
- Lead Generation
- Complex Problem-Solving
- Strategic Planning
- Decision-Making
- Hard negotiator
- Customer Service
- Risk Management
- Business Development
- Client Relationship Building
- Sales Leadership
Extra Professional Skills
- M.S. Office efficiency.
Personal Information
- Date of Birth: 01/23/86
- Marital Status: Married
Industrial Internship
T.V.Sundaram Iyenger & Sons Ltd. for 45 Days at Indore. The training involved undertaking following Learning:, Prepared the MIS & Update the employee’s details., Actively participated in Recruitment process., Maintained all the registered like Wages, Attendance, Helped my superior in the P.F. settlement form of the employees & also filled the ESIC Challan.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Certification
- 50 hours Composite Insurance Broker’s training - 2014
- 25 hours Broker’s renewal training - 2017, 2020 & 2023
- Advance Diploma in Insurance & Risk Management.
- Participation in the General Insurance Programme for Industrial & Commercial Organization.
- Successfully completed Licentiate exam of Non-Life Insurance.
Accomplishments
- Employee of the month in April 2016 in WTW.
- Winner of highest new business of the branch in Q2 2018-19 in MIBL.
- Winner of highest new business in North Region for year 2018-19 in MIBL.
- Winner of highest new business of the branch in Q4 2019-20 in MIBL.
Affiliations
- Playing Cricket
- Singing
- Playing musical instruments
- Travelling
References
References available upon request.
Timeline
Vice President-Business Development
Howden Insurance Brokers Pvt. Ltd.
2021.10 - Current
Regional Manager-Business Development
Mahindra Insurance Brokers Ltd.
2017.12 - 2021.09
Senior Manager-Business Development
Berns Brett India Insurance Broking Pvt Ltd
2017.02 - 2017.12
Client Manager
Willis Towers Watson India Insurance Brokers
2014.02 - 2017.02
Assistant Manager-Business Development
Howden Insurance Brokers India Pvt Ltd.
2012.02 - 2014.02
Business Development Executive
Mahindra Insurance Brokers Ltd.
2010.03 - 2012.01
CRM Executive
First Source Solution Limited
2007.10 - 2008.06
PGP in HR & Marketing -
IISCS, Indore
MBA in HR -
Sikkim Manipal University
Bachelor in Physical Education -
L.N.I.P.E., Gwalior
Senior Secondary -
S.V.M., Gwalior (M.P. Board)
Higher Secondary -
S.V.M., Gwalior (M.P. Board)
- 50 hours Composite Insurance Broker’s training - 2014
- 25 hours Broker’s renewal training - 2017, 2020 & 2023
- Advance Diploma in Insurance & Risk Management.
- Participation in the General Insurance Programme for Industrial & Commercial Organization.
- Successfully completed Licentiate exam of Non-Life Insurance.
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