Monika Swarnkar

• Successfully managed team of 7 members and assigned tasks to lower-level personnel based on qualifications and skills set.
• Created several complex Power Pages applications to satisfy business needs.
• Collaborated amongst several different teams of different skillsets in order to complete end to end development.
• Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
• Created and managed re-usable code components.
• Trained and supported new team members, maintaining culture of collaboration.
• Worked varied hours to meet seasonal and business needs.
• Created solutions for customers to satisfy specific needs, quality and budget.
• Developed Demo and KT videos to educate new hires.
• Created several customer demo videos, PPTs, project plans and resource planning docs.

• Ensured delivery with 0% defects and 100% customer satisfaction.
• Developed several Canvas Apps (for both mobile and tablet) using different connectors like SQL, Data verse, Azure Blob storage etc. as per business requirement.
• Created several Power Automate Flows to satisfy business requirements.
• Worked in Agile culture and successfully delivered work on time.
• Experience in working with Azure Dev Ops for CI/CD pipeline for deployments, Requirement gathering, tasks assignment and work tracking. Design and Development of Canvas Power Apps and Power Automate Flows using different connectors like SQL, Azure Blob Storage, Microsoft Word, Excel, Outlook etc.
• Implementation of CRM Dynamics Sales Module and Angular Portal using Agile methodology
• Used Azure Dev-Ops tool for Requirement gathering, Task Assignment, Work tracking and deployment using pipelines

• Created Restful Web API services for integration of dynamics CRM using Fetch xml as well as Query Expressions.
• Worked on Customizations and Configuration of CRM dynamics 365, v2016 (On-premise).
• Debugging of Restful APIs using Postman and Swagger tools.
• Creation of several SSRS reports using Fetch xml and SQL queries.

Creation of Web Applications using Asp .NET, C#, SQL server.

• Requirement gathering and end to end implementation of Asp .NET web applications and deployment using IIS.
• Creation of complex queries, stored procedure, functions using SSMS.
• Creation of SSRS reports using SQL queries as well as Fetch XML queries.
• Performed root cause analysis to provide resolutions for production issues.