Monika Yadav
Gurugram
Summary
Results-driven senior associate with six years of experience and a proven track record of success in project management, client relations, and team leadership. Adept at driving initiatives from conception to completion, while ensuring adherence to quality standards and timelines. Strong communicator with a talent for building and nurturing productive relationships.
Overview
1
1
Certification
5
5
years of post-secondary education
7
7
years of professional experience
Work History
Senior Associate – Business Development Support
Gentari India (Previously Amplus Solar)
Gurugram
04.2025 - Current
- Managed end-to-end business development support operations post-merger of Amplus Solar into Gentari, ensuring seamless integration and operational continuity.
- Streamlined CRM and ERP systems by implementing new workflows aligned with team and client requirements, enhancing data management and communication.
- Manage vendor payments, customer invoicing, and financial reporting across the C&I solar portfolio.
- Provide technical assistance to the sales team during pre-sales, including proposal preparation and product demonstrations.
- Trained and supported channel partners on platform processes and products, enabling effective operational practices and improving partner engagement.
- Design and optimize solar energy systems for clients using Helioscope, ensuring efficient and accurate system configurations.
- Ensure timely preparation and submission of regulatory documents, compliance reports, and SLAs.
- Resolved customer inquiries in a timely manner while adhering to service level agreements.
- Guided junior associates in completing assigned tasks efficiently.
Associate – Business Development Support
Amplus Solar
Gurugram
09.2023 - 03.2025
- Provided technical pre-sales assistance to the sales team, including proposals and product demonstrations for enterprise clients.
- Coordinated with channel partners to deliver technical support and resources, enhancing promotion of Amplus Solar's products and services.
- Conducted training sessions for channel partners on Amplus Solar's offerings and industry best practices.
- Monitored KPIs related to channel partner performance and project milestones, flagging deviations proactively.
- Managed CRM system end-to-end, implementing new developments to adapt to evolving team requirements and improve workflow.
- Managed customer receivables onsite, ensuring accurate tracking and processing of payments. and ensured accurate reconciliation.
- Utilized Helioscope software to design solar energy systems for enterprise clients, ensuring optimal performance and efficiency.
- Received recognition from management for outstanding performance and dedication to customer service. for providing exceptional customer service.
Project Associate – Client & CRM Operations
HomeScape By Amplus Solar
Gurugram
04.2020 - 09.2023
- Managed processing of all vendor and customer payments for the residential solar division.
- Streamlined invoice processes and maintained Standard Operating Procedures for residential business unit, enhancing operational consistency.
- Created and managed vendor Purchase Orders through NAV system, ensuring timely procurement and inventory management.
- Coordinated with Finance and Accounting for Bank Guarantee submissions across multiple SNAs and Distribution Companies (Pan-India).
- Managed the Astral CRM application to provide back-end support to Sales and Pre-Sales teams for a better customer experience.
- Implemented new CRM developments based on team requirements, improving data accuracy and workflow efficiency.
- Collaborated with cross-functional teams to develop integrated workflows for new initiatives, improving project coordination and execution.
Logistics Consultant
Amplus Solar
Gurugram
12.2019 - 03.2020
- Managed inventory and vendor purchase orders in NAV system, ensuring accurate stock levels and timely procurement.
- Coordinated with custom house agents, C&F agencies, and external stakeholders to secure timely clearances and compliance.
- Prepared MIS and DSR reports for management review, providing insights for informed decision-making.
- Collaborated with Petronas Group on project initiatives
- Coordinated with vendors to ensure timely delivery of materials and equipment.
Education
Master of Computer Applications - Computer Programming, Computer Graphics
Maharshi Dayanand University
Rohtak 07.2012 - 05.2014
Bachelor of Computer Applications - Computer Programming, Computer Graphics
Maharshi Dayanand University
Rohtak 06.2009 - 05.2012
Skills
- CRM Administration
- Helioscope
- NAV
- SAP
- SQL
- Excel
- Financial Reconciliation
- Invoicing
- MIS/DSR Reporting
- Project Management
- Regulatory Filing
- Vendor Management
- Channel Partner Relations
- Sales Support Tools
- Digital Marketing
- Technical Documentation
- Attention to detail
- Stakeholder coordination
- Communication
- Client engagement
- Customer relationship management
- Vendor management
- Client engagement
Certification
- First Aid Training, 2024
- Masterclass on Negotiation Skills
Accomplishments
- Successfully expedited insurance documentation for 500+ projects through proactive coordination across all business stakeholders.
- Single-handedly maintained the database for total revenue received of more than INR 30Cr for the residential business.
- Implemented CRM enhancements across two business divisions (C&I and Residential) that measurably improved operational efficiency.
- Managed receivables for 400+ channel partner and client accounts simultaneously with consistent accuracy.
Hobbies and Interests
- Team and Individual Sports (Badminton, Cycling)
- Gardening
- Coding and Programming (C/C++, Java, SQL)
Activities
- Team and Individual Sports (Badminton, Cycling)
- Gardening
- Coding and Programming (C/C++, Java, SQL)
Timeline
Senior Associate – Business Development Support
Gentari India (Previously Amplus Solar)
04.2025 - Current
Associate – Business Development Support
Amplus Solar
09.2023 - 03.2025
Project Associate – Client & CRM Operations
HomeScape By Amplus Solar
04.2020 - 09.2023
Logistics Consultant
Amplus Solar
12.2019 - 03.2020
Master of Computer Applications - Computer Programming, Computer Graphics
Maharshi Dayanand University
07.2012 - 05.2014
Bachelor of Computer Applications - Computer Programming, Computer Graphics
Maharshi Dayanand University
06.2009 - 05.2012