Mouli Som
PGDM (MARKETING & HR)
Kolkata
Summary
I am Mouli Som, a dynamic marketing professional with a Post Graduate Diploma in Management (PGDM) specializing in Marketing and Human Resources from Globsyn Business School. My experience spans market research, brand positioning, and sales strategies, gained through impactful engagements with leading organizations such as Dabur India and Varun Beverages. I bring a strong skill set in market analysis, customer relationship management, and strategic business development, supported by proficiency in MS Office and a talent for persuasive communication. My expertise lies in identifying market opportunities, driving brand growth, and fostering lasting client relationships, making me adept at delivering measurable results in competitive business environments.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Customer Executive
01.2024 - 11.2024
- Collaborate with cross-functional teams to ensure smooth operations and align, sales strategies with business objectives
- Contribute to employee training and development initiatives, focusing on team management and performance improvement
- Executed NPD drives
- Facilitated seamless communication between departments to resolve customer issues promptly
- Conducted Market Surveys for HORECA to gain insight on market conditions, better brand positioning and penetrating potential outlets
- And finding improvements for HORECA Team.
Intern
Varun Beverages Limited
India
05.2023 - 06.2023
- Internship
- Dabur India Limited
- Conducted market visits and collaborated with sales teams to gather insights on
- Kolkata, India market trends and customer needs
- Summer, Monitored and evaluated sales team performance, providing feedback and, recommendations for improvement
- Analysed market survey data to identify opportunities for brand awareness and visibility enhancement
- Played a key role in opening new outlets, coordinating with retailers, and ensuring brand standards were met
- Overseeing customer relations and ensuring the delivery of high-quality
- Kolkata, service, enhancing customer satisfaction and retention
Education
Post Graduate Diploma in Management - Marketing and HR
Globsyn Business School
08.2022 - 07.2024
Bachelor of Arts (BA) - English Literature (Hons)
University of Calcutta
06.2018 - 07.2021
Higher Secondary - Combination Science
Tarasundari Balika Vidyabhaban
05.2016 - 05.2018
Secondary - all subjects (as per syllabus)
Tarasundari Balika Vidyabhaban
Skills
Employee Engagement & Relations
Persuasive Presentation
Creative and Critical Thinking
Exceptional communication
Goal-oriented mindset
Effective negotiation
Strong empathy
MS Office Suite: MS Excel, MS Power Point, MS Word
Customer Database Management
Market Survey
Sales Strategy
Brand & Product Positioning
Market Research
Customer Behavior Analysis
Recommendations
Received a letter of recommendation from Dabur India Ltd during Summer Internship 2023 (May-July’23)
Internship
Dabur India Limited, Kolkata, West Bengal, Summer Intern, 05/01/23, 06/30/23, Conducted market visits and collaborated with sales teams to gather insights on market trends and customer needs., Monitored and evaluated sales team performance, providing feedback and recommendations for improvement., Analysed market survey data to identify opportunities for brand awareness and visibility enhancement., Played a key role in opening new outlets, coordinating with retailers, and ensuring brand standards were met.
Timeline
Customer Executive
01.2024 - 11.2024
Intern
Varun Beverages Limited
05.2023 - 06.2023
Post Graduate Diploma in Management - Marketing and HR
Globsyn Business School
08.2022 - 07.2024
Bachelor of Arts (BA) - English Literature (Hons)
University of Calcutta
06.2018 - 07.2021
Higher Secondary - Combination Science
Tarasundari Balika Vidyabhaban
05.2016 - 05.2018
Secondary - all subjects (as per syllabus)
Tarasundari Balika Vidyabhaban