M. Rex Harrison
Hyderabad
Summary
Senior business development executive with a strong record at AEC Associates, specializing in new business acquisition and relationship management. Expertise in solution selling and cold calling has led to significant revenue growth and the establishment of long-term client partnerships. Consistently exceeded sales targets through strategic presentations and consultative selling techniques.
Overview
17
17
years of professional experience
Work History
Senior Business Development Executive
The AEC Associates
Hyderabad
08.2024 - Current
- Managed the entire sales cycle from prospecting to deal closure and relationship management.
- Developed relationships with key decision-makers to build trust and advance leads through personalized engagement.
- Delivered presentations to prospects about company offerings and services.
- Initiated outbound communication via cold calls, emails, and social outreach to effectively introduce services and generate interest.
- Qualified leads into hot, warm, and cold categories for effective data capture.
- Researched and identified potential leads through CRM, LinkedIn, industry directories, and Google search to support targeted outreach.
- Maintained accurate records of all lead activities in Zoho CRM system.
Sales Representative
Freelancer
Coimbatore
03.2023 - 07.2024
- Developed new business opportunities through targeted prospecting and effective product presentations.
- Generated leads via cold calling, networking, and relationship building.
- Scheduled qualified meetings for the sales team to close deals and increase revenue.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Senior Customer Support Consultant
Aptean
Madurai
03.2022 - 01.2023
- Resolved technical issues efficiently to enhance customer satisfaction.
- Consistently exceeded performance metrics, showcasing commitment to customer success.
- Provided empathetic support during challenging situations, increasing trust and loyalty.
- Participated in weekly team meetings to share insights and identify improvement areas.
- Collaborated with cross-functional teams to maintain current knowledge of product offerings and company policies.
Business Development Executive
G2 TechSoft
Coimbatore
01.2018 - 11.2021
- Cultivated strong client relationships, resulting in increased customer satisfaction and repeat business.
- Negotiated contracts and agreements, increasing profitability of business transactions.
- Utilized CRM tools to track leads and analyze data for optimized sales strategies.
- Prepared and delivered proposals and presentations, effectively engaging prospective clients.
- Managed account portfolios, ensuring timely product and service delivery while maintaining high customer satisfaction.
- Monitored key performance metrics, driving focus on sales targets, conversion rates, and revenue generation.
Sr. Executive - Operations
AEGIS
Bengaluru
04.2016 - 12.2016
- Planned and sold transportation, accommodations, insurance, and other travel services to enhance customer travel experiences
- Booked transportation and made hotel reservations while managing payment collection processes
- Resolved travel issues, complaints, and refund requests to ensure customer satisfaction
Senior Sales Executive
DCIS
Coimbatore
07.2011 - 09.2015
- Selling immigration software product to US, UK, and Canadian customers
- Assisting customers with their immigration applications
- Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Maintaining weekly and monthly reports using web tools.
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
Technical Support Executive
Sutherland Global Service
Chennai
06.2009 - 12.2010
- Provided technical support to McAfee customers, ensuring quick resolution of issues.
- Performed virus removal through remote desktop access for enhanced system performance.
- Translated complex technical issues into simple terms for customer understanding.
Education
MBA - Marketing And Finance
ICFAI National College
Ooty 03-2009
Skills
- Lead generation
- Presentation skills
- CRM management
- Proposal writing
- New business acquisition
- New business development
- Deal negotiations
- Customer service and support
- Cold calling
- Revenue generation
- Appointment scheduling
- Verbal and written communication
Timeline
Senior Business Development Executive
The AEC Associates
08.2024 - Current
Sales Representative
Freelancer
03.2023 - 07.2024
Senior Customer Support Consultant
Aptean
03.2022 - 01.2023
Business Development Executive
G2 TechSoft
01.2018 - 11.2021
Sr. Executive - Operations
AEGIS
04.2016 - 12.2016
Senior Sales Executive
DCIS
07.2011 - 09.2015
Technical Support Executive
Sutherland Global Service
06.2009 - 12.2010
MBA - Marketing And Finance
ICFAI National College