Mrs.Vandana Dixit
Pune
Summary
Dynamic and result-oriented professional with 16 rich experience in Sales Operations, HR Management, Business Leadership, and Client Relations across service-based and consulting industries. Skilled in leading high-performance teams, driving operational excellence, and implementing structured processes for business growth. Experienced Partner with background in strategic planning, business growth, and team leadership. Skilled in fostering strong client relationships and providing innovative solutions for complex problems. Showcased ability to drive success through operational efficiencies and process improvements. Committed to delivering high-quality results and creating positive organizational impact.
Overview
17
17
years of professional experience
Work History
Head - Sales Operations & HR
iGraft Global Hair Services Pvt. Ltd.
pune
01.2014 - Current
- Leading sales operations and HR functions across branches.
- Managing hiring, onboarding, payroll coordination, and employee engagement.
- Streamlined sales processes to enhance efficiency and support team productivity.
- Contributed innovative ideas and solutions that improved team performance and project outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Utilized advanced technical skills to troubleshoot complex problems and implement effective solutions.
- Employed software applications to automate tasks and improve workflow efficiency.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Partner / Head - Operations & HR
Innvy Consultants & IT Solutions
pune
06.2009 - 12.2013
- Overseeing operations for recruitment, staffing, and IT services.
- Managing hiring, screening, onboarding, and client HR operations.
- Leading client acquisition and service excellence.
- Managed client relationships, ensuring clear communication and prompt issue resolution.
- Developed project proposals that aligned client needs with technology advancements to enhance service offerings.
- Conducted market research to identify emerging trends and opportunities for innovation.
- Analyzed trends in the marketplace to identify growth opportunities and informed strategic decisions.
- Established strategic partnerships with organizations to enhance company offerings and drive mutual value.
- Developed and implemented marketing strategies to increase brand awareness and reach target audiences.
Education
MBA - Human Resources
ISB&M
Pune01.2009
B.Tech - ECE
Kanpur University
Kanpur04-2007
Skills
- Sales Operations
- Sales operations management
- Revenue Management
- Business Development Support
- Process Improvement
- SOP Creation
- Team collaboration
- Project management
- Strategic planning
- Team Leadership
- Coaching performance
- Talent Acquisition
- Client relations
- Team collaboration
- Employee engagement
- Communication
- Problem solving
- Organization
- Reporting
- Organization
Languages
- English
- Hindi
Strengths
- Leadership
- Communication
- Multitasking
- Process Thinking
Languages
English
Advanced (C1)
C1
Hindi
Native
Native
Affiliations
Reading motivational books
References
References available upon request.
Timeline
Head - Sales Operations & HR
iGraft Global Hair Services Pvt. Ltd.
01.2014 - Current
Partner / Head - Operations & HR
Innvy Consultants & IT Solutions
06.2009 - 12.2013
MBA - Human Resources
ISB&M
B.Tech - ECE
Kanpur University