Social Service, Career development
M Shiva Santhosh
QUALITY ASSURANCE
Chennai
Summary
Meticulous Quality Assurance Manager with 15 years of experience. Talented at performing detail-oriented inspections and training employees for excellent service. Accomplished at meeting long-term financial and quality goals.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
1
1
Certification
6
6
Languages
Work History
Assistant Quality Assurance Manager
Hitachi Astemo Chennai Pvt. Ltd.
Chennai
05.2016 - Current
- Very Good Communication Skill & Experience of working with Foreign Customers
- Green Field project experience & Warranty
- Monitored staff organization and suggested improvements to daily functionality.
- Implemented new quality assurance and customer service standards.
- Recorded, analyzed, and distributed statistical information.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Inspected products and worker progress throughout production.
- Reported production malfunctions to managers and production supervisors.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
Senior Quality Assurance Engineer
Cofimco Industrial Fans India Pvt. Ltd
Chennai
07.2014 - 03.2016
- Experience in the Installation of NEW/Modification of Assembly process lines
- Obtain competitive quotes, establish timeplan, follow up, Trials at Supplier / Plant locations, interact with facilities and maintenance to hook up utilities, installations and commissioning of equipment
- Implementing of QC procedures for each process compliance with QMS & regular updation of the same at frequent intervals
- Manage & fulfill ISO 9001:2008 requirements in the organization & Customer satisfaction on Quality
- Plan & conduct Internal Audit, Manufacturing Process Audit & supplier Audit as per plan & assess improvement initiatives resulting from the Audit for Continual Improvement
- Third Party Laboratory Testing & Inspection of various Raw material samples as per ISO/DIN/UNI or EN Standards
- Addressing of customer complaints and problem solving through 8D methodology
- Prepare MOP Report on Customer Quality and Systems Quality performance (MIS)
- Identification, reporting of NC's and ensure actions are implemented and systematized
- New supplier sourcing audit, train suppliers on Customer Specific Requirements
- SPPM targets - Monthly Pareto Supplier PPM reporting with trend & action plan, Drive Improvement
- Drive PPM reduction at Supplier & QC Tool, Standard Operating Procedures, Work Instructions, and Formats implementation
- Supplier process audits,ECN management at Supplier end, 8D audits and monitor the action plans
- Capacity study, regular audits, PTR/PPAP signoff and Packaging development
- Active Participation in Cost saving projects
- Milestones
- Localization of all imported Products (from Italy) which increased the Profit Margin by another 70%
- New Export components to Italy with a better Price & Quality than Cofimco China.
Lead Quality Assurance Engineer
Turbo Energy Limited
Chennai
05.2011 - 07.2014
- Ensuring the timely completion of the programs for the Model Year through Engineering Implementation
- Interacting with the Design engineers, Buyers and the suppliers on PPAP issues
- Ensuring the Engineering changes is implemented well within the quoted Lead weeks
- Qualified VDA 6.3 Process Auditor certified by VDA QMC through TUV-SUD
- Leading a Team of 15 employees for Manufacturing Process Audit, Product Quality Audit, Stage Audits, Layout Inspection
- Implementing of QC procedures for each process compliance with QMS & regular updation of the same at frequent intervals
- Scheduling & carrying out the Internal Quality Audit within the organization & closing the NCR’S properly
- Tracking the status of the New Parts/Projects as per APQP Timing plan
- Analyzing & Reviewing the PPAP & Run @Rate requirements for the parts at the supplier location
- Review of PFD, PFMEA, MSA, SPC & Control Plans documents submitted by the suppliers
- Milestones
- Reduction of Customer PPM & Supplier PPM to less than 50
- We Bagged 2 Projects of Renault Nissan by scoring ‘A’ Rank in ASES Audit.
Sr. Associate Quality - Supplier Quality Engineer
ACS
Bangalore
12.2009 - 05.2011
- Working for NAVO Operations (General Motors North America Supplier Quality Group)
- Alarming the GM APQP SQE on the Critical Project Issues
- Analyzing the PPAP & Run@Rate requirements for the parts and assemblies
- Ensuring the timely completion of the programs for the Model Year
- Interacting with the Design engineers, Buyers and the suppliers on PPAP issues
- Involvement in the Change Approval Board meeting which includes the cross functional team
- Ensuring the Engineering changes is implemented well within the quoted Lead weeks
- Milestones
- Successful completion of PPAP & Run@Rate for Chevy Cruze project well within Quoted Lead weeks.
Production Team Leader
Sunchirin Autoparts India Pvt. Ltd
Bangalore
03.2008 - 12.2009
- Production Process Planning & Control
- Analyzing Day to Day production Issues & taking Actions from Reoccurring.
- Coordinating with different departments for New Product Development
- Following Lean Production, KANBAN system and 5S Activities
- Implementation of POKA YOKE (Error Proofing) at various levels
- Use of Why-Why Analysis, 8D Problem Solving & 7 QC Tools
- Interacting with Customers on Technical issues, closing the Customer complaints
- Implementation of 5S and Kaizen Ideology to improve Quality standard
- Training the New Team Members about the Processes, and Quality concepts
- Reduction of Line rejections from 1.5% to 0.05%
- Eliminated all the Bottle Neck process & improved the Output by 100%.
Education
Bachelor of Science - Mechanical
Hindusthan College of Engineering & Technology
India 05.2003 - 06.2007
High School Diploma -
Hindu Vidyalaya Matric HR.Sec.School
Nagercoil 03.2002 - 05.2003
10th CBSE - undefined
J.K.V
Skills
Certified Lean Six Sigma Green Belt, VDA 63 Process Auditor
Sound Knowledge in Lean Six Sigma, APQP, PPAP, FMEA, MSA, SPC, 8D, 7 QC Tools, 5S & Control PlanSampling procedures
Production methods
Visual inspections
Blueprint reading
Reporting and analysis
Analytical and Critical Thinking
Inspection protocols
Quality processes
Knowledge of quality systems
Quality control tests
Employee supervision
Staff training and development
Problem-Solving
Audit reporting
Accomplishments
- Elimination of Bottleneck process.
- Best Quality Awards for New Projects.
- Best Supplier Performance Award for Renault Nissan, Maruti Suzuki, Honda Car.
- "0" Line PPM for past 7 Years.
- Elimination of Major Quality Issues in production Line which was affecting the KPI.
- On-time Warranty Analysis.
Certification
Lean Six Sigma Green Belt
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Try not to become a man of success. Rather become a man of value.
Albert Einstein
Timeline
Lean Six Sigma Green Belt
08-2023
Assistant Quality Assurance Manager
Hitachi Astemo Chennai Pvt. Ltd.
05.2016 - Current
Senior Quality Assurance Engineer
Cofimco Industrial Fans India Pvt. Ltd
07.2014 - 03.2016
Lead Quality Assurance Engineer
Turbo Energy Limited
05.2011 - 07.2014
Sr. Associate Quality - Supplier Quality Engineer
ACS
12.2009 - 05.2011
Production Team Leader
Sunchirin Autoparts India Pvt. Ltd
03.2008 - 12.2009
Bachelor of Science - Mechanical
Hindusthan College of Engineering & Technology
05.2003 - 06.2007
High School Diploma -
Hindu Vidyalaya Matric HR.Sec.School
03.2002 - 05.2003
10th CBSE - undefined
J.K.V