Mubeen Shaikh
Mumbai,MH
Overview
14
14
years of professional experience
Work History
Deputy Manager of IT Infra
BVC Logistics Pvt Ltd
Mumbai, India
02.2014 - Current
- Led IT infrastructure projects, enhancing system performance and reliability.
- Managed vendor relationships, ensuring service level agreements met consistently.
- Formulated strategic plans for network upgrades to enhance operational efficiency.
- Supervised cross-functional teams, driving collaboration and innovation in IT solutions.
- Conducted risk assessments, identifying vulnerabilities in IT systems and recommending mitigation strategies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in managing company Google Mail domain by supporting user creation and deletion processes. Facilitated backup storage and mail routing tasks. Aided in developing security policies for email management.
- Administered Seqrite endpoint security cloud solution to enhance organizational cybersecurity.
- Assisted in managing mobility SIM card inventory and distribution. Supported team members in resolving SIM card activation issues. Helped maintain accurate records of SIM card usage and status.
- Asset management
- Assisted users in navigating Microsoft Office 365 applications. Supported teams in utilizing tools for collaboration and communication. Provided training sessions to enhance proficiency in Office 365 features.
- Coordinated printer management tasks, including troubleshooting and supply inventory, to enhance workflow efficiency.
Associate
Aaryan Infotech
Thane, India
03.2012 - 01.2014
- Diagnosed hardware issues in complex systems, ensuring rapid resolution of technical problems.
- Collaborated with cross-functional teams to streamline support processes and enhance customer satisfaction.
- Analyzed system performance data to identify trends and implement proactive maintenance strategies.
- Led training sessions for junior engineers on troubleshooting techniques and best practices in hardware support.
- Established strong relationships with clients by consistently exceeding expectations for service quality and responsiveness during critical situations involving technical support needs.
- Resolved complex technical problems through thorough troubleshooting and analysis.
Education
S.S.C -
Shri Harikishan English High School
Thane, IndiaSkills
- Cost analysis and savings
- Operations management
- Performance improvements
- Sales strategies
Playing Cricket, Bike Riding
Playing Cricket :I enjoy playing cricket and it has always been a big part of my life. I regularly play with friends and local teams, which has helped me improve my skills, teamwork. Cricket keeps me physically active and teaches me important values like leadership, focus, and sportsmanship.
Bike Riding: It is my passion and an important in my life. Riding gives me a sense of freedom, discipline, and brotherhood. I am also the co-founder of my own riding club, Bikers ka Swag, where we ride together, support each other, and promote safe and responsible riding. Our group is not just about bikes, but about unity, respect, and the love for the open road.
Languages
English
Advanced (C1)
Telugu
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Marathi
Intermediate (B1)
Timeline
Deputy Manager of IT Infra
BVC Logistics Pvt Ltd
02.2014 - Current
Associate
Aaryan Infotech
03.2012 - 01.2014
S.S.C -
Shri Harikishan English High School