Summary
Overview
Work History
Education
Skills
Languages
Interests
Reference
Timeline
Generic
MUHAMMED ANWAR B

MUHAMMED ANWAR B

ALAPPUZHA

Summary

Goal-oriented Customer Experience Consultant with 3+ years of experience in automotive sales and customer service at Kia (Incheon Motors). BCA graduate with a technical background in IT and networking, skilled in customer relationship management, sales presentation, lead follow-up, and client retention.

Overview

2
2
Languages
4
4
years of professional experience

Work History

KIA EXPERIENCE CONSULTANT

INCHEON MOTORS PVT LTD
02.2023 - Current
  • Engaged with customers to identify needs and provide consistently high-quality service.
  • Managed customer complaints through effective communication and structured problem-solving.
  • Collaborated with team members to meet targets and prioritise daily tasks.

Education

Diploma of Higher Education - COMPUTER ENGINEERING

Kerala University
CARMEL POLYTECHNIC COLLEGE PUNNAPRA
01-2022

Diploma of Higher Education - CCNA, REDHAT

UNIQUE OCCASSIO TECH
KOCHI
01-2022

Bachelor of Science - BCA

AISECT University
Bhopal, IN-MP
01-2025

Skills

  • Customer service
  • Complaint resolution
  • Problem-solving techniques
  • Technical Troubleshooting
  • Data entry
  • Microsoft Office: Excel, Word, PowerPoint
  • Office administration
  • Team coordination

Languages

English
Proficient
C2
Malayalam
Proficient
C2

Interests

  • Travelling & Exploring New Places
  • Technology & IT Trends
  • Photography & Content Creation
  • Music
  • Learning New Skills

Reference

  • HR, Incheon motors Pvt Ltd +91 90379 54756 | hr.alleppey@incheonkia.com

Timeline

KIA EXPERIENCE CONSULTANT

INCHEON MOTORS PVT LTD
02.2023 - Current

Diploma of Higher Education - COMPUTER ENGINEERING

Kerala University

Diploma of Higher Education - CCNA, REDHAT

UNIQUE OCCASSIO TECH

Bachelor of Science - BCA

AISECT University
MUHAMMED ANWAR B