Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mukeem Ahmad

Mukeem Ahmad

Branch Sales Manager
Greater Noida

Summary

Dynamic Branch Sales Manager with ICICI Bank, adept at driving revenue growth through innovative sales strategies and exceptional customer service. Proven leadership in team development and critical thinking, achieving significant sales increases while ensuring compliance with EDD and KYC standards. Committed to fostering a collaborative environment that enhances performance and client satisfaction.

Overview

3
3
years of professional experience

Work History

Branch Sales Manager

ICICI Bank
10.2024 - 09.2025
  • Resolved customer complaints to maintain high level of satisfaction.
  • Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
  • Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.
  • Managed branch sales, customer service, finances and recordkeeping.
  • Ensuring EDD & KYC Compliance
  • Achieving Revenue Targets
  • Acquiring new wealthy customers and maintaining relationships with key clients.


Deputy Manager I

ICICI Bank
04.2024 - 10.2024
  • Improved team efficiency by streamlining processes and implementing innovative management strategies.
  • Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
  • Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
  • Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
  • BOD/EOD
  • Voucher Checking
  • Customer Handling
  • Audit Handling
  • Inventory Management


Assistant Manager II

ICICI Bank
06.2022 - 04.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Education

MBA - Marketing & Operations

G.L Bajaj Institute of Management & Research
Greater Noida, India
04.2001 -

Bachelor of Arts - Economics

Galgotias University
Greater Noida, India
04.2001 -

Skills

Sales tracking

Team development

Team training and development

Increasing sales

Verifying KYC Documents

Power BI

Product Knowledge

Teamwork

Leadership

EDD (Enchanced Due Diligence)

Critical Thinking

Timeline

Branch Sales Manager

ICICI Bank
10.2024 - 09.2025

Deputy Manager I

ICICI Bank
04.2024 - 10.2024

Assistant Manager II

ICICI Bank
06.2022 - 04.2024

MBA - Marketing & Operations

G.L Bajaj Institute of Management & Research
04.2001 -

Bachelor of Arts - Economics

Galgotias University
04.2001 -
Mukeem AhmadBranch Sales Manager