Hi, I’m
MUKESH KUMAR PADHI
DEPUTY MANAGER - BRANCH BANKING
Bhawanipatna,OR
Summary
Dynamic and attentive Deputy Manager specializes in retail banking, customer service and Branch Operations. Driven to help clients make responsible and financially beneficial decisions. Knowledgeable of branch operations and financial products to best support company and customers.
Overview
9
years of professional experience
3
Languages
Work History
HDFC BANK LTD
Personal Banker - Deputy Manager
05.2024 - Current
Job overview
- Build and maintain strong relationships with retail customers, ensuring their banking needs are met with tailored solutions.
- Assist customers with account-related queries, transaction processing, and general banking services.
- Proactively promote and cross-sell the bank's products and services, such as loans, credit cards, insurance, and investment products.
- Oversee daily branch operations, ensuring compliance with regulatory requirements and adherence to internal policies and procedures.
- Conduct product presentations to customers and assist them in understanding how specific offerings meet their financial goals.
- Assist the Branch Manager in overseeing and guiding junior staff, ensuring they meet performance expectations and deliver high-quality service.
SBI LIFE INSURANCE CO.LTD
ASSISTANT AREA MANAGER
03.2018 - 05.2024
Job overview
- Company Overview: (Bancassurance.)
- Manage every operational aspects of Sbi life.
- Assisting the bank team appropriately.
- Achieving the business targets assigned in terms of cross selling.
- Enhancing and upgrading the client relationships, profiling customers and providing financial products to meet the customer needs.
- Providing financial planning and investment advice.
- Achieving sales Targets spread across Sourcing new business.
- Responsible for business development through acquisition of clients.
- Responsible for identifying customer needs and assessing their risk appetite.
- (Bancassurance.)
HDFC LIFE
CAM (Corporate Agency Manager)
09.2016 - 03.2018
Job overview
- Company Overview: (Bancassurance)
- Dealing with Life insurance, General insurance, Mutual fund CASA, All the Cross sell products.
- (Bancassurance)
- YEAR OF EXPERIENCE - 1.5 YEAR
Education
INTER SCIENCE INSTITUTE OF MANAGEMENT AND TECHNOOGYBHUBANESWAR
MBA from MARKETING AND FINANCE
04.2001
GOVT AUTONOMOUS COLLEGE BHAWANIPATNABhawanipatna, India
Bachelor of Science from Computer Science
04.2001
Skills
Customer service
Branch operations
Banking
Cross-selling and upselling
Customer satisfaction
Relationship building and management
Cash handling
Timeline
Personal Banker - Deputy Manager
HDFC BANK LTD
05.2024 - Current
ASSISTANT AREA MANAGER
SBI LIFE INSURANCE CO.LTD
03.2018 - 05.2024
CAM (Corporate Agency Manager)
HDFC LIFE
09.2016 - 03.2018
INTER SCIENCE INSTITUTE OF MANAGEMENT AND TECHNOOGY
MBA from MARKETING AND FINANCE
04.2001
GOVT AUTONOMOUS COLLEGE BHAWANIPATNA
Bachelor of Science from Computer Science
04.2001