MUKESH KUMAR SAHU
New Delhi
Summary
Seeking a challenging position in a reputed organization where I can apply all my knowledge and experience. Experienced with business development and client management, driving significant revenue growth. Utilizes strategic sales approaches to secure new business and strengthen customer relationships. Track record of leveraging negotiation and communication skills to achieve sales targets and build long-term client partnerships.
Overview
17
17
years of professional experience
Work History
Sales Executive
Sampada Promoters & Developers
Dwarka
09.2019 - 03.2020
- Real estate firm, Dwarka
Front Office Manager
Star Groups of Hotels
Mahipalpur, New Delhi
07.2009 - Current
- Invoicing in Tecpro & Tally 7.2
- Handling EPABX System
- Coordinate to H.O. & Branch Office
- Handling incoming & outgoing phone calls records
- Maintain Filing record & Taking Care at all the correspondence
- Handling Courier incoming / outgoing
- Handling Kitchen & House Keeping Staff
- Maintaining Stationary and attendance Register
- Arrangement for internal meetings / conference room
- To maintain records of bills (Telephone, Electricity, courier etc.)
- Data entry and all typing work
Front Office Executive
Hotel Aman Palace
Rajouri Garden
01.2009 - 06.2009
- Invoicing in ACE (Coral Software)
- Handling EPABX System
- Handling incoming & outgoing phone calls records
- Maintain Filing record & Taking Care at all the correspondence
- Handling Courier incoming / outgoing & coordinate courier agencies
- Employee Claim Verification
- Maintaining Office Exp.
- Maintaining Stationary and attendance Register
- Arrangement for internal meetings / conference room.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Developed and maintained scheduling systems for staff, optimizing coverage during peak hours.
- Responded to inquiries from callers seeking information.
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Education
Bachelors Degree - Catering and Tourism
Satyam Institute of Hotel Management
High School Diploma -
CBSE Board
Goa01.
12th - undefined
CBSE Board
GoaSix months industrial training - undefined
HOTEL TRG
JammuSkills
- MS-Office
- Excel
- MS-Word
- Power Point
- MS-Dos
- Window XP
- Outlook
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
Languages
Hindi
English
Timeline
Sales Executive
Sampada Promoters & Developers
09.2019 - 03.2020
Front Office Manager
Star Groups of Hotels
07.2009 - Current
Front Office Executive
Hotel Aman Palace
01.2009 - 06.2009
Bachelors Degree - Catering and Tourism
Satyam Institute of Hotel Management
12th - undefined
CBSE Board
Six months industrial training - undefined
HOTEL TRG
High School Diploma -
CBSE Board
Personal Information
- Current CTC: 58000 P/M
- Expected Salary: 70000 P/M
- Father's Name: Mr. T.D SAHU
- Date of Birth: 01/23/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu