Mukesh Mondal

Directed all SAP operations at Mahindra Group, providing essential technical support.
Configured SAP SD module focusing on sales orders, shipping procedures, and billing accuracy.
Led user training and workshops to drive effective implementation of SAP solutions.
Integrated SAP SD with MM, FI, and PP modules to improve system functionality.

• Led direct sales for residential flats and commercial units, exceeding targets regularly.
  Managed team to enhance productivity and deliver exceptional customer service.
  Ensured timely updates to channel partners regarding schemes and products through team efforts.
  Facilitated consistent follow-ups with channel partners for visits and incentives through team coordination.
  Maintained comprehensive client and sales databases for accurate tracking.
  Conducted regular training sessions to elevate team performance.
  Tracked on-time registration of booked clients to optimize sales processes.

Enhanced Sales Order Management, Shipping, Billing, and Pricing within SAP S/4HANA through configuration of SAP SD processes.
Developed functional blueprints based on GAP analysis to align business requirements with SAP SD capabilities.
Ensured seamless operations by managing cross-module integrations involving SAP SD, FI, MM, and PP.
Supported month-end closing activities by delivering comprehensive integration solutions across modules.

Configured and supported SAP SD Order-to-Cash processes, enhancing Sales Order Management, Shipping, Billing, and Pricing in SAP S/4HANA.
• Conducted GAP analysis and prepared functional blueprints to translate business requirements into effective SAP SD solutions.
• Managed cross-module integrations with SAP FI/MM/PP, facilitating seamless POS integration and supporting financial activities.
• Led testing and deployment activities, including UAT, master data management, user training, and post-go-live support.

• Executed direct and channel sales for residential flats and commercial units.
  Delivered client presentations that effectively showcased product benefits.
  Negotiated terms and closed deals with clients to achieve sales objectives.
  Completed booking forms to secure client reservations efficiently.
  Maintained comprehensive client and sales databases for accurate record-keeping.
  Managed referral program to generate new business opportunities.
  Recovered outstanding payments from clients while ensuring proper documentation.

• Orchestrated direct and channel sales for residential flats alongside commercial units.
  Presented products to clients, effectively showcasing their features and advantages.
  Negotiated contracts and finalized deals, achieving high levels of client satisfaction.
  Completed booking forms accurately to facilitate customer reservations.
  Developed and maintained detailed client and sales databases for improved operations.
  Led management of referral vertical to foster new business opportunities.
  Secured outstanding payments from clients with thorough documentation.