Mukesh Kumar Mishra
Regional Collection Manager
Ghaziabad,UP
Summary
Proficient collections professional seek to advance to leadership position in the field. Leveraging 4-5 years of related experience as well as top strengths in Debt Collections. Delinquent Customer Handling. Man management, vendor Management, MIS publishing. Very Sound. Great Learner in the field. Driver to employer requirements, teams efficiency and at last self efficiency.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Regional Collection Manager
L&T Finance Ltd
Delhi, Delhi
01.2022 - Current
- Responsible for Entire North India Collection Process and Efficiency on Lower Buckets.
- Responsible to manage Team of 16 ACM across 6 States i.e Delhi, Haryana, Punjab, Rajasthan, Uttar Paradesh and Uttarakhand.
- Look after Two Wheeler and Consumer Loan product across Geography.
Sr. Area Collection Manager
L&T Financial Services
New Delhi, Delhi
05.2018 - 01.2022
- Promoted as Senior Area Collection Manager, in Feb'21.
- Responsible for Collections of Two Wheeler, Consumer Loans and Home Loans across Delhi-NCR and Surrounding areas.
- Responsible for Man Management and Vendor Management across locations and across portfolios.
- Currently handling 20 agencies across region and portfolio with more than 10- manpower.
- Responsibly, making all vendors work efficiently in company's interest to make portfolio more healthier.
- Responsible for keeping good hygiene and work ethics among vendors.
- Takes care of Customer queries as second level escalation.
- Additionally, got Responsibility of maintaining, making all kind of MIS related to TW, CL and HL Portfolio on PAN India Level.
Area Head
Jana Small Finance Bank
Delhi, Delhi
07.2017 - 05.2018
- Worked as Area Head for Sales and ACM for collection during tenure.
- Was responsible for smooth and targeted Business and collection during tenure.
- Handled a team of 15-20 in-house employee.
Sales Trainee
Haritdhara Projects Pvt. Ltd.
Noida, UP
06.2016 - 07.2016
- Got Trained as Sales executive in Real State projects across Noida-Grtr Noida for selling Property.
Education
MBA - Marketing & Finance
Lovely Professional University
Jalandhar 02.2015 - 06.2017
Bachelor of Technology - Mechanical Engineering
Lovely Professional University
Jalandhar 07.2012 - 02.2015
Skills
MS Office
Timeline
Regional Collection Manager
L&T Finance Ltd
01.2022 - Current
Sr. Area Collection Manager
L&T Financial Services
05.2018 - 01.2022
Area Head
Jana Small Finance Bank
07.2017 - 05.2018
Sales Trainee
Haritdhara Projects Pvt. Ltd.
06.2016 - 07.2016
MBA - Marketing & Finance
Lovely Professional University
02.2015 - 06.2017
Bachelor of Technology - Mechanical Engineering
Lovely Professional University
07.2012 - 02.2015
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