Summary
Overview
Work History
Education
Skills
Timeline
Generic
M VAMSIDAR REDDY

M VAMSIDAR REDDY

Customer Support Associate
Hyderabad,TG

Summary

Adept at elevating customer experiences, I honed my problem-solving and teamwork skills at Tech Mahindra. By swiftly resolving inquiries and fostering client relationships, I significantly enhanced customer satisfaction. My expertise in online chat support and a deep understanding of product offerings underscore my ability to deliver exceptional service and support.

Professional with strong experience in customer support, prepared for this role. Skilled in conflict resolution, communication, and technical troubleshooting. Focused on team collaboration and achieving results, adapting to changing needs seamlessly. Reliable and approachable, with knack for building rapport and resolving client issues efficiently.

Overview

2
2
years of professional experience

Work History

Customer Support Associate

Tech Mahindra
03.2023 - 10.2024
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Maintained comprehensive knowledge of product offerings to ensure accurate information was provided to customers during troubleshooting efforts.
  • Developed strong relationships with clients through consistent follow-ups on outstanding issues, ensuring timely resolutions and ongoing communication updates.

Education

High School Diploma -

Sri Gayatri Junoir College
Hyderabad
04.2001 -

Keshava Reddy Schools
Hyderabad, India

Skills

Customer service

Timeline

Customer Support Associate

Tech Mahindra
03.2023 - 10.2024

High School Diploma -

Sri Gayatri Junoir College
04.2001 -

Keshava Reddy Schools
M VAMSIDAR REDDYCustomer Support Associate