MVVN Jyothsna
Kakinada
Summary
"As a seasoned ServiceNow Developer with [4+ years] of experience, I excel in designing and implementing robust solutions that enhance organizational efficiency and streamline business processes."
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technology Lead
INFOSYS
02.2021 - Current
- Customization and Configuration: Customize and Configure the platform to meet the needs of the Business. This involves creating Forms, Flow Designer, Business Rules, Notifications and more.
- Application Development: Design and Develop ServiceNow applications to automate and streamline various business processes. This involves creating new modules, applications, and integrating existing systems.
- Scripting and Coding: Scripting languages, such as JavaScript, to build and customize functionalities within the platform. Also work with APIs to integrate ServiceNow with other external systems.
- Troubleshooting and Support: Identify and resolve issues within ServiceNow applications, provide technical support, and ensure the platform's stability and performance.
- Collaboration: Collaborated with stakeholders to define technical requirements, ensuring alignment with business objectives.
Education
KL UNIVERSITY
Skills
- SERVICENOW HRSD
- UI POLICIES
- CLIENT SCRIPTS
- ACL
- BUSINESS RULES
- FLOW DESIGNER
- SCRIPT INCLUDE
- NOTIFICATIONS
Certification
- SERVICENOW Certified Application Developer(CAD)
- SERVICENOW Certified System Administrator (CSA)
- Certified Implementation Specialist- Human Resources(CIS-HR)
- Certified Implementation Specialist- IT Service Management(CIS-ITSM)
ACCOMPLISHMENTS
- Received INSTA AWARD in SEP 2021 & SEP 2022 & SEP 2023 & DEC 2024 from Infosys as a token of appreciation for good potential and dedication in the project.
- Received appreciations from the Business for on time delivery
- Received CIS RISE Best Team - Project Excellence Award
Timeline
Technology Lead
INFOSYS
02.2021 - Current
KL UNIVERSITY
Similar Profiles
Venkataramana PasamVenkataramana Pasam
Technology analyst at InfosysTechnology analyst at Infosys
ARYA SREEKUMARARYA SREEKUMAR
Systems Engineer at InfosysSystems Engineer at Infosys
Chandler CarnesChandler Carnes
Associate- 40 Hours at InfosysAssociate- 40 Hours at Infosys
C.S. KiranC.S. Kiran
ABAP Lead Consultant at InfosysABAP Lead Consultant at Infosys
Vikrant Singh RathorVikrant Singh Rathor
HSE Manager at Dynamic Drilling & Services Pvt. Ltd.HSE Manager at Dynamic Drilling & Services Pvt. Ltd.