Music
Nabankur Das
Sr. Business Development
Bangalore
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Sr. Admission Counsellor
UpGrad
Bangalore
10.2021 - 03.2022
- Manage payment process, onboard new customers
- Reached out to potential customers via telephone, email and in-person inquiries.
- Conduct 2 video sessions per day to generate sales
- Cultivated and strengthened customer relationships to drive revenue growth.
- Educated customers on product features and technical details to highlight benefits
- Consistent in on-spot closure of inbound leads
- Consistent in over achieving weekly targets
- Follow up with customer after-sale to identify and resolve service, account, or technical issues to maintain customer satisfaction
- Completed 150 outbound calls per day with 40-45 connects
- Negotiate prices, terms of sale, and service agreements to close the final steps of the transaction and achieve the desired outcome
- Respond to any customer inquires quickly and professionally to maintain customer satisfaction
- Contributed revenue of 45L by identifying potential prospects and turned them into increased avenues of business
Sport Leader
Decathlon Sports India Pvt. Ltd.
New Delhi
05.2018 - 04.2019
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Led team of 5 members while providing exceptional customer service
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
- Handle customer service including POS, sales, and inventory management
- Forecast sales and maintain proper inventory levels
- Successfully achieved YTD target of 7 crore
- Create strategic business plans to improve the profitability of existing products including cross-selling by tracking and monitoring performance
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Mentored and guided employees to foster proper completion of assigned duties
- Partnered with local businesses, organizing events, giving away freebies, keeping storefront well maintained to increase footfall.
- Built strong relationships with customers through positive attitude and attentive response
- Organized and led a hiking trip to Bir-Billing- Mcleodganj to promote and create brand awareness of Quechua
- Implemented new working processes to deliver multiple improvements
- Maintain attractive merchandise displays, ensuring strategic placement of products to maximize purchases
- Participated in cross-functional team-building activities
Client Servicing Intern
Hakuhodo Percept
New Delhi
01.2017 - 08.2017
- Worked with Maruti Suzuki team and successfully launched first service center(Nexa Service) under premium retail chain Nexa
- Found, onboarded vendors who can assist us on the project of NEXA Service, and served as the primary point of contact for all projects with the vendors
- Assisted with campaign building and launched NEXA Loyalty Program, "My NEXA" designed to offer rewards and recognition beyond the automotive industry
- Worked cross-functionally with creative teams to develop branding tool kit, helping them with images, content and briefing them
- Worked with the creative team and studio department in designing brand creatives, billboards, banners, brochures, manuals, print ads for multiple brands
- Assisted with the production of marketing collaterals including brochures, leaflets, posters, flyers for different ad campaigns
- Secured relationships with clients, vendors with the aim to expand the network
Education
Post Graduate Program in Communication - Advertising And Marketing
The Delhi School of Communication
New Delhi 08.2015 - 04.2017
Bachelor of Commerce - Marketing
St. Xavier's College
Kolkata 07.2009 - 04.2012
Skills
New Business Development
Sales expertise
Cold Calling
Account management
Sales pipeline management
Relationship building and management
Marketing strategy
Key stakeholder relationship building
Retail materials management
CRM
Stock management
Campaign management
Branding
Sales forecasting
Product demonstration
Marketing and advertising
Certification
Digital Marketing
Interests
Football
Surf Internet
Cooking
Timeline
Google Search Ad
08-2022
Sr. Admission Counsellor
UpGrad
10.2021 - 03.2022
Digital Marketing
08-2019
Sport Leader
Decathlon Sports India Pvt. Ltd.
05.2018 - 04.2019
Client Servicing Intern
Hakuhodo Percept
01.2017 - 08.2017
Post Graduate Program in Communication - Advertising And Marketing
The Delhi School of Communication
08.2015 - 04.2017
Bachelor of Commerce - Marketing
St. Xavier's College
07.2009 - 04.2012