NAGABHUSHANAM GARIMELLA
Senior Faculty Member And Also Senior IT Services Delivery Manager
Secunderabad
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Vast experience in handling multiple international clients across the globe through remote interactions and metrics driven approach. Vast experience in conducting training and curriculum delivery remotely. Experience in creating curriculum on IT applications in energy sector aligning with the industry expectations
Overview
34
34
years of professional experience
10
10
years of post-secondary education
Work History
IT Services Delivery Head
CoServe Solutions Pvt. Ltd
Hyderabad
10.2018 - 09.2019
- Developed strong communication and organisational skills through working on group projects.
- Self-motivated, with strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered services to customer locations within specific timeframes.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Developed strong organisational and communication skills through coursework and volunteer activities.
- Organised and detail-oriented with strong work ethic.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Identified issues, analysed information and provided solutions to problems.
- Skilled at working independently and collaboratively in team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Worked well in team setting, providing support and guidance.
- Exercised leadership capabilities by successfully motivating and inspiring others
- Self-motivated, with a strong sense of personal responsibility
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Excellent communication skills, both verbal and written
- Demonstrated respect, friendliness and willingness to help wherever needed
Application Services Delivery Head
3i Infotech Ltd
Hyderabad
07.2010 - 10.2017
- Organised and detail-oriented with strong work ethics
- Demonstrated strong organisational and time management skills while managing multiple projects.
- Demonstrated leadership skills in managing projects from concept to completion.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Developed strong communication and organisational skills through working on group projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Ensured delight of all stake holders investor, customer and employees during tenure through appropriate timely interventions
- Developed and maintained courteous and effective working relationships
- Worked flexible hours across night, weekend and holiday shifts
Senior Professor
Pandit Deendayal Petroleum University
Gandhinagar
09.2009 - 06.2010
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions, and projects into lessons.
- Created curriculum in line with industry expectations for courses relating to IT applications to Energy sector . This curriculum has benefited students as intake by IT industry has increased multifold
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Established and maintained inclusive, collegial and collaborative culture within classroom.
Senior Delivery & Operations Head
Satyam Computers Services Ltd.
Hyderabad
05.2000 - 08.2009
- Successfully executed role of delivery head of major Offshore Development Center for one of global clients with team size of more than 200 IT and domain specific professionals
- Effectively delivered all projects with focus on process excellence and metrics driven approach with focus of zero defect delivery and schedule adherence (customer delight), least attrition (employee delight) and ensuring cost effectiveness and enhancing business footprint through delivery excellence (investor delight)
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Transitioned clients from sales processing to delivery team by effectively assigning roles and responsibilities and facilitating appropriate delivery interventions
- Ensured delivery of projects are done as per CMMI Level 5 processes and created SOPs for each delivery engagement. This effort has helped organization get renewal of certification
Senior Technical Director
National Informatics Center, Planning Commission, Government of India
New Delhi
10.1985 - 04.2000
- Successfully executed projects across departments and across states to develop and common solution for one of major projects implemented by Government of India across all states
- Ensured standardisation of implementation as per software engineering standards
- Monitored production operations for quality and compliance with standards.
- Managed implementation of new technological improvements resulting in increased efficiency.
Education
Ph.D. - Statistics & Operations Research
Indian Institute of Technology
Kharagpur 06.1980 - 10.1984
Master of Science - Statistics
Andhra University
Visakhapatnam, India 04.1977 - 05.1980
Bachelor of Science - Mathematics
Andhra University
Visakhapatnam, India 05.1974 - 04.1977
Skills
Metrics based Delivery excellence
IT Management and delivery
Teaching IT applications to energy sector
Software Engineering applications and CMMI processes implementation SOPs creation
Energy Sector specific IT curriculum creation aligning industry expectations
High speed and accurate english typing skills
Teaching skills of Business Intelligence & Analytics
Ability to project management and monitoring processes and conducting training sessions remotely
Timeline
IT Services Delivery Head
CoServe Solutions Pvt. Ltd
10.2018 - 09.2019
Application Services Delivery Head
3i Infotech Ltd
07.2010 - 10.2017
Senior Professor
Pandit Deendayal Petroleum University
09.2009 - 06.2010
Senior Delivery & Operations Head
Satyam Computers Services Ltd.
05.2000 - 08.2009
Senior Technical Director
National Informatics Center, Planning Commission, Government of India
10.1985 - 04.2000
Ph.D. - Statistics & Operations Research
Indian Institute of Technology
06.1980 - 10.1984
Master of Science - Statistics
Andhra University
04.1977 - 05.1980
Bachelor of Science - Mathematics
Andhra University
05.1974 - 04.1977