Nagaraju Naidu
Guntur
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Cluster Manager
Jubilant Foodworks pvt ltd
Nellore
07.2023 - Current
- Conducted regular meetings with staff to review progress, discuss challenges and identify areas for improvement.
- Implemented strategies to improve productivity, efficiency and quality of service delivery in the cluster.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Analyzed business performance data and forecasted business results for upper management.
- Managed budgets for the cluster, ensuring financial targets were achieved within agreed timelines.
Deputy District Manager
Jubilant Foodworks pvt ltd
Guntur
12.2021 - 06.2023
Assistant Store Manager
RELIANCE SMART RETAIL
Guntur
06.2021 - 12.2021
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Partnership Dealer MRF LTD
MRF TYRES
Guntur
01.2019 - 05.2021
- OWN BUSINESS
Guest Delight Manager
Jubilant Foodworks pvt ltd
VIJAYAWADA
05.2015 - 12.2018
Senior Assistant Manager
Jubilant Foodworks pvt ltd
VIJAYAWADA
01.2014 - 04.2015
Assistant Store Manager
Jubilant Foodworks pvt ltd
Guntur
06.2013 - 12.2014
Associate Manager
Jubilant Foodworks pvt ltd
Guntur
06.2012 - 05.2013
Education
BACHELOR OF HOTEL MANAGEMENT - FOOD AND SERVICE MANAGEMENT
INDIAN INSTITUTE OF HOTEL MANAGEMENT & CULINARY
HYDERABAD06-2012
INTERMEDIATE - INTERMEDIATE
ADITYA COLLEGE
VIJAYAWADA05-2008
1OTH
GOLDEN RULE HIGH SCHOOL
GUNTUR05-2006
Skills
- Operations Management
- Corporate Communications
- Workforce Planning
- Product Launches
- Brand Management
- Business Development
- Customer Service
- Staff Management
- Cost Control
- Process Improvement
- Budget Management
- Self Motivation
- Computer Skills
- Staff Development
- Performance Tracking and Evaluation
- Decision-Making
- Performance Evaluation
- Positive Attitude
- Problem Resolution
- Hiring and Training
- Time Management
- Team Collaboration
Accomplishments
⮚ Completed 10 years in organization of Jubilant food works.
⮚ Awarded Best GDM of AP for OCT – 14 in Bottom line Category.
⮚ Selected as Best GDM of Area Manager Circle in Bottom line Category.
⮚ Organized ODC in the most Prestigious Event Godavari Pushkaralu – 2015 and Generated a Net Sale of Rs – 312242/-
⮚ First to Organize THEATER PIZZA DAYS in Outstation and Generated Net sale of Rs – 2114/- in the year -2015 In KAKINADA
⮚ Awarded National 1st Runner up in Sanitation for Q4 – 2014.
⮚ Awarded National winner in SOC COMPLIANCE Awarded National 1stRunner up in Sanitation for Q4 – 2014.
⮚ Highest ORDER Generated in AP for the December – 2014.
⮚ Handled PVP Restaurant with Zero Concerns for Q-3, Q-4 complete year after opening.
⮚ Out of 5 C – Cube OER’S as a GDM from AUGUST – 2017 to till date achieved 11 OER’S with 5* Rating.
⮚ Best Manager for DO THE AMAZING contest continuously for 1 year
⮚ Achieved highest delivery order growth in ap and Telangana.
⮚ Government vehicles orders by tendering (MRF TYRES)
⮚ Finalized SRM UNIVERSITY college bus tyres order for 32 busses (MRF TYRES)
⮚ Handling ap highest jiomart online order 18000 per day
⮚ Handling 4.7 crore business on average per month with customer delightful
⮚ Grabbed 5 lack additional sale 0f 50 washing machines from Honda two wheel showroom on the occasion of Diwali sale drive
⮚ Handling 3 restaurants in city Guntur, best in quality audits, OER audits
⮚ Handling 7 restaurants in 3 Cities (Tirupati, Nellore, Ongole)
Timeline
Cluster Manager
Jubilant Foodworks pvt ltd
07.2023 - Current
Deputy District Manager
Jubilant Foodworks pvt ltd
12.2021 - 06.2023
Assistant Store Manager
RELIANCE SMART RETAIL
06.2021 - 12.2021
Partnership Dealer MRF LTD
MRF TYRES
01.2019 - 05.2021
Guest Delight Manager
Jubilant Foodworks pvt ltd
05.2015 - 12.2018
Senior Assistant Manager
Jubilant Foodworks pvt ltd
01.2014 - 04.2015
Assistant Store Manager
Jubilant Foodworks pvt ltd
06.2013 - 12.2014
Associate Manager
Jubilant Foodworks pvt ltd
06.2012 - 05.2013
BACHELOR OF HOTEL MANAGEMENT - FOOD AND SERVICE MANAGEMENT
INDIAN INSTITUTE OF HOTEL MANAGEMENT & CULINARY
INTERMEDIATE - INTERMEDIATE
ADITYA COLLEGE
1OTH
GOLDEN RULE HIGH SCHOOL
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