Writing, Photography and travel
Naina Verma
Working In UHG ( United Healthcare Claims)
Kolkata
Summary
Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency. Decisive leader with an analytical and flexible approach to solving problems. Hardworking Senior Associate enthusiastic about take on exciting new challenges . Dynamic communicator with disciplined approach.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
2
2
Language
Work History
Sr. Associate
UHG ( Healthcare claims )
kolkata
09.2021 - Current
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Trained and supported new team members, maintaining culture of collaboration.
- Worked varied hours to meet seasonal and business needs
Associate
BRITISH TELECOM , Kolkata
kolkata
04.2021 - 08.2021
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent services
- Prioritized helping customers over completing other issue
Associate
BT (British Telecom) in Wipro Pvt. Ltd kolkata
kolkata
08.2019 - 01.2021
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Supported clients with business analysis, documentation, and data modeling.
- Delivered outstanding service to clients to maintain
Education
High School Diploma -
12th Bihar Board of Secondary Education
Bihar 07.2014 - 07.2016
Computer
Three Months Diploma Computer Application
DhanbadSkills
Flexible and Adaptable
Multitasking Abilities
Organization and Time Management
Problem-Solving
Decision-Making
Critical Thinking
Excellent Communication
Training and Development
Interests
Timeline
Sr. Associate
UHG ( Healthcare claims )
09.2021 - Current
Associate
BRITISH TELECOM , Kolkata
04.2021 - 08.2021
Associate
BT (British Telecom) in Wipro Pvt. Ltd kolkata
08.2019 - 01.2021
High School Diploma -
12th Bihar Board of Secondary Education
07.2014 - 07.2016
Three Months Diploma