A competent experienced professional with almost 1 year's experience in COGNIZANT TECHNOLOGY SOLUTIONS and as a result driven professional with a wealth of experience in Health Care Documentation. Ability to work in a demanding work environment with admirable skills in managing, developing and optimizing self and team potential, ensuring organizational growth.
Overview
20
20
years of professional experience
Work History
Senior Process Executive
Cognizant Technology Solutions
Bengaluru
07.2023 - Current
Created detailed documentation for each provider to ensure compliance with regulations.
Resolved issues arising from process changes in a timely manner.
Monitored key performance indicators (KPIs), adjusting strategies to meet targets.
Implemented quality control measures to reduce errors and enhance overall process efficiency.
Assessed customer feedback to identify process-related issues and develop corrective actions.
Quality Documentation Specialist
Nuance India Private Limited
Bengaluru
05.2022 - 06.2023
HDA– (HEALTH CARE DOCUMENTATION ANALYST-PRODUCTION DEPARTMENT)
AQUITY SOLUTIONS INDIA PVT LTD
HYDERABAD
01.2013 - 05.2022
Acquired strong background in medical terms, illnesses, conditions, and medical procedures
Determined quality of care provided to patients through careful assessment of medical documentation
Carefully reviewed patient’s files for clarity on disease, diagnoses, and procedures to determine quality of care
Reviewed charts and flagged incomplete or inaccurate information
Transcribes dictated reports accurately within established standards
Ability to listen to different accents and crack blanks
Proofreading of 1500 lines per day within the shift timings
Responsible for covering shift to which I have been assigned
Consults reference books and material including Internet to verify information before report is sent.
QA– (QUALITY ANALYST-PRODUCTION DEPARTMENT)
SHASTER TECHNOLOGIES PRIVATE LIMITED
BALANAGAR
03.2007 - 12.2012
Training and SMT– (1 year of intense training and preproduction exposure. Worked with senior teams for 2 years in all major facilities handled by the organization)
RK Master Private Limited
Vijayawada
04.2004 - 02.2007
Skills
Effective time management
Flexibility
Quality Control & Assurance
Report writing skills
Document Preparation
Education
Bachelor of Science (Mathematics, Physics, Computer Science) from Andhra Loyola College (1999-2002)
Intermediate Science (Mathematics, Physics, Chemistry) from Board of Intermediate Education.
S.C.C from Board of Secondary Education with 72.8% aggregate.
Competenciesandskills
Team player
Effective time management- Flexibility
Quality Control & Assurance
Productivity Planning.
Professional Highlights
Proven ability in maintaining productivity as per the operation requirements.
Resolve blanks with maximum time QA work exposure and on-filed blanks buster.
Achieve a satisfactory grading in all Audits/Compliance and other reviews with no repeat or high-risk errors.
Identifying and highlighting high risk issues to the management and ensuring to follow up on a regular basis to assist with the risk mitigation.
Implementation of ideas related to increase in efficiency and quality within the department.
Effective communication with the team members on the respective roles and responsibilities.
HDA– (HEALTH CARE DOCUMENTATION ANALYST-PRODUCTION DEPARTMENT)
AQUITY SOLUTIONS INDIA PVT LTD
01.2013 - 05.2022
QA– (QUALITY ANALYST-PRODUCTION DEPARTMENT)
SHASTER TECHNOLOGIES PRIVATE LIMITED
03.2007 - 12.2012
Training and SMT– (1 year of intense training and preproduction exposure. Worked with senior teams for 2 years in all major facilities handled by the organization)
Sr. Executive Support at Cognizant technology Solutions, Cognizant Technology SolutionsSr. Executive Support at Cognizant technology Solutions, Cognizant Technology Solutions