Summary
Overview
Work History
Skills
Education
Competenciesandskills
Professional Highlights
Personal Information
Languages
Timeline
Generic

SHAIK MUSHTAQ AHMED

Hyderabad

Summary

  • A competent experienced professional with almost 1 year's experience in COGNIZANT TECHNOLOGY SOLUTIONS and as a result driven professional with a wealth of experience in Health Care Documentation. Ability to work in a demanding work environment with admirable skills in managing, developing and optimizing self and team potential, ensuring organizational growth.

Overview

20
20
years of professional experience

Work History

Senior Process Executive

Cognizant Technology Solutions
Bengaluru
07.2023 - Current
  • Created detailed documentation for each provider to ensure compliance with regulations.
  • Resolved issues arising from process changes in a timely manner.
  • Monitored key performance indicators (KPIs), adjusting strategies to meet targets.
  • Implemented quality control measures to reduce errors and enhance overall process efficiency.
  • Assessed customer feedback to identify process-related issues and develop corrective actions.

Quality Documentation Specialist

Nuance India Private Limited
Bengaluru
05.2022 - 06.2023

HDA– (HEALTH CARE DOCUMENTATION ANALYST-PRODUCTION DEPARTMENT)

AQUITY SOLUTIONS INDIA PVT LTD
HYDERABAD
01.2013 - 05.2022
  • Acquired strong background in medical terms, illnesses, conditions, and medical procedures
  • Determined quality of care provided to patients through careful assessment of medical documentation
  • Carefully reviewed patient’s files for clarity on disease, diagnoses, and procedures to determine quality of care
  • Reviewed charts and flagged incomplete or inaccurate information
  • Transcribes dictated reports accurately within established standards
  • Ability to listen to different accents and crack blanks
  • Proofreading of 1500 lines per day within the shift timings
  • Responsible for covering shift to which I have been assigned
  • Consults reference books and material including Internet to verify information before report is sent.

QA– (QUALITY ANALYST-PRODUCTION DEPARTMENT)

SHASTER TECHNOLOGIES PRIVATE LIMITED
BALANAGAR
03.2007 - 12.2012

Training and SMT– (1 year of intense training and preproduction exposure. Worked with senior teams for 2 years in all major facilities handled by the organization)

RK Master Private Limited
Vijayawada
04.2004 - 02.2007

Skills

  • Effective time management
  • Flexibility
  • Quality Control & Assurance
  • Report writing skills
  • Document Preparation

Education

  • Bachelor of Science (Mathematics, Physics, Computer Science) from Andhra Loyola College (1999-2002)
  • Intermediate Science (Mathematics, Physics, Chemistry) from Board of Intermediate Education.
  • S.C.C from Board of Secondary Education with 72.8% aggregate.

Competenciesandskills

  • Team player
  • Effective time management- Flexibility
  • Quality Control & Assurance
  • Productivity Planning.

Professional Highlights

  • Proven ability in maintaining productivity as per the operation requirements.
  • Resolve blanks with maximum time QA work exposure and on-filed blanks buster.
  • Achieve a satisfactory grading in all Audits/Compliance and other reviews with no repeat or high-risk errors.
  • Identifying and highlighting high risk issues to the management and ensuring to follow up on a regular basis to assist with the risk mitigation.
  • Implementation of ideas related to increase in efficiency and quality within the department.
  • Effective communication with the team members on the respective roles and responsibilities.

Personal Information

Date of Birth: 08/10/1982

Languages

  • English: (Reading - Advanced, Writing - Advanced, Speaking - Advanced)
  • Hindi: (Reading - Professional, Writing - Limiting Working Professional, Speaking - Advanced)
  • Telugu: (Reading - Advanced, Writing - Advanced, Speaking - Advanced)

Timeline

Senior Process Executive

Cognizant Technology Solutions
07.2023 - Current

Quality Documentation Specialist

Nuance India Private Limited
05.2022 - 06.2023

HDA– (HEALTH CARE DOCUMENTATION ANALYST-PRODUCTION DEPARTMENT)

AQUITY SOLUTIONS INDIA PVT LTD
01.2013 - 05.2022

QA– (QUALITY ANALYST-PRODUCTION DEPARTMENT)

SHASTER TECHNOLOGIES PRIVATE LIMITED
03.2007 - 12.2012

Training and SMT– (1 year of intense training and preproduction exposure. Worked with senior teams for 2 years in all major facilities handled by the organization)

RK Master Private Limited
04.2004 - 02.2007
SHAIK MUSHTAQ AHMED