Senior Operation Executive
- Managed and maintained calendars for the COO, CEO, AVP-HR, and 25 senior executives, demonstrating a forward-planning approach to prevent scheduling conflicts and ensure smooth operations.
- Supported the AVP-HR with the onboarding and offboarding process, including coordinating laptop setup and access to other support systems.
- Provided comprehensive administrative support, ensuring all documentation was systematically organized and readily accessible, and regularly updated relevant portals for management and employee use.
- Assisted with training management by sending invitations, confirming attendance, and handling pre-work and training sessions.
- Responded to a high volume of phone calls and email inquiries.
- Regularly reviewed the calendar for potential scheduling conflicts and proactively made necessary adjustments.
- Organized and facilitated meetings and conferences, recorded minutes, and tracked action items.
- Coordinated comprehensive travel plans, including flight bookings, itinerary management, and logistics for domestic and international travel.
- Updated in-house travel portals with flight and visa details and maintained the travel sheet.
- Monitored and maintained budget allocations, expenses, and reimbursement trackers.
- Acted as the primary point of contact for internal and external communications, handling correspondence with professionalism and efficiency.
- Assisted the payroll processing team to ensure accurate compensation for employees, including hours worked and applicable deductions.
- Processed travel expenses and reimbursements for the executive team and senior management group.
- Managed asset inventory, procurement of supplies and services, and other administrative support tasks.
- Handled the submission and processing of invoices, reimbursement tickets, and expense claims, ensuring adherence to company policies.
- Acted as a troubleshooter for Sigalhire, Lusha, HubSpot, 8x8, LinkedIn Recruiter Portal, and HRIS, connecting them with the appropriate SPOC service provider.