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NARESH V N
Process Specialist
Bangalore
Summary
A highly organized and hard-working individual looking for a responsible position to gain practical experience.
Overview
7
7
years of professional experience
5
5
Languages
Work History
Process Specialist
IRON MOUNTAIN SERVICES PVT. LTD
Bangalore
12.2015 - Current
- Hands on experience with Oracle e- Business modules.
- Dealing with Cash application , research , invoice application , customer account reconciliation , refunds .
- Dealing with credit card customer related to declines , expiration , Customer queries .
- Handing chargeback requests.
- Managing AUTO PAY schedule with successful run each month
- Uploads & adjustments of invoices and payments .
- Develop and maintain deep productive relationships with all business partners.
- Participate in ad-hoc activities such as system testing and other assigned tasks.
- Provide resolution to vendor claims relating to non-payment or incomplete payment or insufficient information to apply payments.
- Investigate and resolve cases for failed payment executions, stop payment requests, and stale-dated checks.
- Hands of experience with Salesforce in dealing with all customer queries
ANALYST
REPUCOM MEDIA ANALYSIS PVT. LTD
Bangalore
01.2015 - 11.2015
- Focused on branding , media & consumer research.
- Providing a detailed Analysis on all the Brands based on the clients preference.
- Investors and companies use Nielsen's ratings to predict consumer trends.
Education
MBA -
The Oxford college of Engineering
BCOM - undefined
Christ university
Skills
Oracle R12, Oracle 11i
CyberSource
Rimilia
G Suite ,Safe keeper Plus
Computer basics, MS-Office
SFDC (Salesforce)
Team Player
Quick Learner
Creative, Innovative & Leadership
Proactive , self-motivated & Optimistic
Additional Information
- Mountaineer of the Year Award (09/2019)
- Best Project Award ( project with Mahindra - 2014 )
Interests
Badminton
Timeline
Process Specialist
IRON MOUNTAIN SERVICES PVT. LTD
12.2015 - Current
ANALYST
REPUCOM MEDIA ANALYSIS PVT. LTD
01.2015 - 11.2015
MBA -
The Oxford college of Engineering
BCOM - undefined
Christ university