Abhitha Rao
Umesh
Bangalore
Summary
A dynamic and result-oriented Order to cash professional with over 9.5 years of experience in the domain of Order to Cash Cycle. Talented in performing high volume of outbound and inbound calls, to secure payment on past due accounts. Well versed in reducing loss and write-offs by offering customer payment plans and alternative debt restructuring options, Contract and Purchase order management, invoicing, arranging pickup for DHL. A motivated person who achieves success.
Overview
11
11
years of professional experience
4
4
Languages
Work History
Process Associate
Dell EMC
10.2013 - 02.2016
- My work here was to prepare Quotations/ Pre-quote for Renewal and Maintenance of EMC Server Products sold earlier
- Manual configuration of product and pricing adjustment was performed as per request
- Quotations were sent to sales personnel in Europe and Middle East Asia regions; hence it becomes sales support.
- Created quote in oracle and handled SFDC tickets.
Procurement Coordinator
Cargill Bangalore
02.2016 - 12.2016
- Create, Maintain and Release purchase order in SAP and Ariba
- Fulfilling the labour needs and requirements of the company either by sourcing supplier directly or from the other suppliers mentioned in the system
- Helping sourcing in different activities like Market research and pricing research
- Managing incidents in stipulated TAT
- Arranged transport for various products
- Worked on sourcing and lease bidding of Motor vehicles for Cargill in SAP Ariba
- Worked closely with accounts payable team in resolving Issues and processing invoices.
- Managed to work on 70 to 80 purchase orders.
- SFDC cases, Voice tickets, Calling Suppliers for purchase order confirmation.
- Calling suppliers for proof of Delivery.
Sales operations Analyst
VMWare
02.2017 - 03.2018
- Part of two pilot processes
- Opportunity creation and closure
- Created opportunities for Renewals product of VMware which helped in estimating future incoming revenue
- Closure process of opportunity was handled by my team which helped in analyzing success/failure of business
- Worked on reporting and publishing dashboard which projects all the activities that our team does on daily basis, includes creation and closure of opportunity, Territory Assignment Dispute
- Played a key role in rolling out automation for an internal process @ VMware
- Built a small macro to eliminate a time-consuming step in one of the processes.
- We would process 20 opportunities in a day.
Collections Analyst
Accenture
04.2018 - 02.2020
- Creating pick up order for DHL in DHL website
- Would call customers for the payment of past due invoices
- Recommending different payment plans
- Raising ticket as per customers issues to various teams like Accounts receivable, Contract management team, Termination team, Retention team
- Worked with AR team, in creation and maintenance of invoices.
- Per day we would make 70 to 80 calls.
- Investigated customer credit references and approved credit lines.
- Reduced delinquency rates by consistently monitoring and analysing customer accounts.
Analyst
Unisys
11.2020 - Current
- Support supply chain and procurement team through creation and maintenance of purchase order
- Helping Sourcing in different activities like Market Research and Pricing Research
- I work on incidents raised by requester to solve all the issues related to procurement
- Call our Supplier's/customer's for confirmation on Purchase order, RDD and POD's
- Showing time to time saving throw negotiation
- Processing invoices after creating PO
- Support AR team in creation and maintenance of invoices
- Creation and maintenance of contract and renewals.
Education
MBA - Finance
JSSATE
Bengaluru, India 04.2001 -
Bachelor of Business Management - undefined
Bangalore University
Skills
SAP CRM
SAP Ariba
Power BI
SQL
Microsoft office
Oracle 11i
Oracle R12
SFDC
Python
Ms Excel
Oracle Fusion
Key Summary - Skills
- Outbound and inbound calls
- Operational improvement
- Training and development
- Customer services/support
- Sourcing and negotiation
Awards
I have received appreciation emails and recognition from clients.
Initiatives And Achievements
- I have trained few of my colleagues on procurement and Lease Bidding - Sourcing.
- I was one of the very few people selected for rolling out automations for an internal process @ VMware.
- I have built a small macro to eliminate a time-consuming step in one of the processes.
Disclaimer
I hereby declare that all the information revealed above is genuine.
Timeline
Analyst
Unisys
11.2020 - Current
Collections Analyst
Accenture
04.2018 - 02.2020
Sales operations Analyst
VMWare
02.2017 - 03.2018
Procurement Coordinator
Cargill Bangalore
02.2016 - 12.2016
Process Associate
Dell EMC
10.2013 - 02.2016
MBA - Finance
JSSATE
04.2001 -
Bachelor of Business Management - undefined
Bangalore University