Navadeep M S
mandya
Summary
Dedicated professional with a strong background in customer service and relationship management. Proven ability to resolve client issues and enhance satisfaction while managing operational processes.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Assistant Manager
Axis bank
mandya
02.2024 - Current
- Resolved customer inquiries and issues to improve client satisfaction.
- Assisted in managing daily banking operations and ensuring customer service standards.
- Managed client relationships, providing personalized banking solutions
and advice to individuals and businesses.
Admin & HR Executive, NSQF Level 5
Bharat Electronics
Bengaluru
09.2018 - 08.2023
- Coordinated procurement processes, aligning expenditures with company goals and budgets to optimize resource allocation.
- Managed supplier relationships, ensuring on-time delivery of materials to support operational efficiency.
- Monitored inventory levels, preventing shortages and excess stock to maintain operational continuity.
Education
MBA - Finance
P E S College of Engineering Mandya
Mandya08-2018
Skills
- Banking operations
- Customer relationship management
- Client advisory
- Product knowledge
- Issue resolution
Certification
NISM 5A
Timeline
Assistant Manager
Axis bank
02.2024 - Current
Admin & HR Executive, NSQF Level 5
Bharat Electronics
09.2018 - 08.2023
MBA - Finance
P E S College of Engineering Mandya