Navaneetha MP
IAM Platform Analyst
Trivandrum
Summary
Experienced IT professional with 6 years of expertise in network operations, cybersecurity, and identity access management. Skilled in leading identity governance and administration, specializing in Saviynt and OpenText Voltage encryption tool. Proficient in Azure AD for scalable and secure cloud environments. Successfully managed IT infrastructures, including network monitoring, incident management, and SOC operations. Proven ability to automate user account lifecycle, manage connectors, and provide second-level support for IAM platforms. Adept at triaging, investigating, and responding to security alerts, with experience in malware analysis and incident response.
Overview
2025
2025
years of professional experience
20
20
years of post-secondary education
Work History
IAM Platform Analyst
UST
1 2022 - Current
- Manage the lifecycle of user accounts across various systems and applications, ensuring users have the appropriate access based on their roles.
- Rolling out implementation to production
- Define and manage roles, ensuring that users have access to the resources they need based on their job functions while adhering to the principle of least privilege.
- Manage connectors to integrate Saviynt with various systems, applications, and directories, enabling seamless user provisioning and deprovisioning
- Maintain the user-facing portal for access requests, ensuring it is user-friendly and aligned with organizational processes
- Renewal of SSL certificates based on expiration
- Enable and manage self-service capabilities for users to request access, reset passwords, and manage their profiles.
- Saviynt connector servers migration from a tenant to different tenant.
- Respond to audit findings and incidents related to identity governance, implementing corrective actions as necessary
- Respond to and mitigate security incidents related to identity and access management, such as unauthorized access or policy violations
- Transition of SSO implementation in Saviynt console from different tenants.
- Provide second-level support for issues related to the Saviynt platform, related self-service customized application (Mypassport), Oneid Server assisting with troubleshooting and problem resolution
- Work closely with business units and IT teams to understand their IAM needs and provide appropriate solutions using the Saviynt platform
- Create and manage workflows for access requests, approvals, and certifications, ensuring efficient and compliant processes
- Analytic rule and email template configuration.
- Monthly routine Patching of servers related to IAM application
- Backend configuration changes in json file according to client requirement with a change request.
- Renewal of Ping ID certificate for SSO authentication
- Managing preprod and prod consoles of Open Text Voltage secure data console
- Automate and manage the lifecycle of user accounts across various systems and applications, ensuring users have the appropriate access based on their roles.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Improved decision-making processes, providing senior management with detailed analysis and actionable insights.
- Evaluated customer needs and feedback to drive product and service improvements.
Security Analyst
CyberProof
11.2020 - 12.2021
- Company Overview: Monitor, Triage, prioritize events, and Respond to alerts for further investigation as function of Security Operations Center (SOC) operations
- Experience in event monitoring, correlation, event analysis, investigate and tuning of SIEM security events
- Malware Analysis using Carbon black, Microsoft defender
- Provide support for Incident Response, including evidence collection, documentation, communications, and reporting
- Knowledge in phishing email analysis
- Performs triage for alerts for validation and resolution
- Research, analysis, and response for alerts; including log retrieval and documentation
- Monitored and analyzed security events using SIEM tools to detect and respond to potential threats
- Investigated and managed security incidents, ensuring swift and effective resolution to minimize impact
- Collaborated with the incident response team to develop and implement mitigation strategies
- Conducted vulnerability assessments and provided recommendations for improving security defenses
- Generating weekly reports with alert trend analysis, SLA status
- Monitor, Triage, prioritize events, and Respond to alerts for further investigation as function of Security Operations Center (SOC) operations
Monitoring Analyst & Incident Manager
UST
10.2018 - 10.2020
- Company Overview: Provide daily operation real time monitoring, configuration and support for specific aspects of IT Infrastructure-Network administration
- Managed the monitoring of network systems and infrastructure, ensuring up time and performance
- Responded to and resolved incidents, coordinating with technical teams to minimize downtime
- Developed and maintained incident management protocols, improving response times and efficiency
- Provided detailed incident reports and analysis to management, contributing to continuous improvement efforts
- Responsible for logging and reporting on the sequence of events and the Company's response in a crisis communication
- Actively participate in Problem resolution
- Collaborate with other team members for timely resolution of tickets
- Mentoring new resources
- Creating Jobs and workflows in Automic tool scheduler to initiate and manage jobs automatically by processing prepared scripts and statements
- Driving an Incident to resolution through support engagement
- Able to multi-task, prioritize, and manage time effectively
- Provide daily operation real time monitoring, configuration and support for specific aspects of IT Infrastructure-Network administration
Education
Btech - Electronics and communication
Kerala University
08.2013 - 09.2017
Higher secondary - Biology Science
NCERT
08.2011 - 06.2019
SSLC - undefined
NCERT
08.2011 - 06.2019
Skills
Azure Active Directory (AD)
Self-Service Portal Management
Identity Lifecycle Management
Incident Management
Patch Management
Opentext voltage encryption tool
System Upgrades
Saviynt Connector Configuration
Team Collaboration
Saviynt
Single Sign-On (SSO) Protocols
Identity Governance and Administration (IGA)
Awards
- Got recognition award for high contribution towards project success.
- Client appreciation in completing renewal of SSL certificate in Voltage secure data console.
- USTAR award from company.
Coursescertificates
- Information Technology Infrastructure Library (ITILv4) Certified
- Certified Ethical Hacker
- Azure Administration
- Infrastructure Management Services on Windows Certified
Timeline
Security Analyst
CyberProof
11.2020 - 12.2021
Monitoring Analyst & Incident Manager
UST
10.2018 - 10.2020
Btech - Electronics and communication
Kerala University
08.2013 - 09.2017
Higher secondary - Biology Science
NCERT
08.2011 - 06.2019
SSLC - undefined
NCERT
08.2011 - 06.2019
IAM Platform Analyst
UST
1 2022 - Current
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