Open To Work
Verified
This profile is verified using an email address.
NAVDEEP RATTAN
Gurugram
Summary
Dynamic HR professional with extensive experience at Snapdeal, excelling in employee lifecycle management and performance optimization. Proven track record in enhancing HR service delivery and implementing data-driven strategies, achieving a 10% improvement in culture scores. Skilled in HRIS management and adept at fostering strong stakeholder relationships.
Overview
19
19
years of professional experience
Work History
Manager
SNAPDEAL
Gurugram, Haryana
10.2018 - 08.2026
- Led all aspects of HR operations, emphasizing effective onboarding and offboarding of employees. Secured data accuracy in employee records while managing critical HR documentation. Directed HRIS processes to ensure robust process governance and compliance. Enhanced onboarding and offboarding workflows for increased operational efficiency.
- Partner with business leaders and senior stakeholders on people strategy, translating business needs into HR interventions that support capability, engagement, and performance.
- Serve as the trusted advisor and escalation point for complex employee relations cases — grievances, misconduct, disciplinary actions — working with Legal and COEs to ensure fair, low-risk outcomes.
- Led annual and mid-cycle performance management (PIP/IDP, rating calibration, talent reviews) in collaboration with leadership on succession planning and organisational capability.
- Redesigned Rewards & Recognition framework to enhance fairness and leadership accountability, leveraging people analytics to inform culture improvement strategies.
- Lead internal and external HR audits, strengthening documentation, governance, and compliance controls; develop and review HR policies and SOPs to standardise processes and improve service delivery.
- Manage GMC, GPA, and GTL benefit programs, coordinating administration and issue resolution for employees.
- Support HRIS and employee data migration initiatives (payroll, benefits, employee information) during organisational transitions, ensuring data integrity and continuity.
- Published HR dashboards and MIS reports on headcount, attrition, and exit/stay interview insights for BU and Solutions Heads, while managing HR integration and workforce restructuring during organisational change.
HR Manager
O-SOURCE (INDIA) PVT. LTD.
07.2017 - 06.2018
- Managed end-to-end HR operations and employee lifecycle — onboarding, offboarding, employee records, HR documentation, and HRIS processes to ensure seamless employee experience.
- Oversaw headcount management for 8000 employees across multiple departments, aligning workforce planning with organizational goals.
- Developed employee engagement programs to enhance workplace culture.
- Managed recruitment processes to attract top talent for various roles.
- Implemented performance management systems to evaluate employee contributions.
Assistant Manager
O-SOURCE (INDIA) PVT. LTD.
06.2015 - 12.2016
- Coordinated HR operations in recruitment, onboarding, employee lifecycle administration, payroll support, and leave/benefits administration for client accounts with headcount of 10,000 employees.
- Partnered with client leadership to execute performance management initiatives aligned to business objectives, and supported employee relations and grievance resolution.
- Prepared HR dashboards, MIS reports, and recruitment analytics to support workforce decisions; developed SOPs that improved consistency and service delivery.
- Oversaw employee exits, conducted exit interviews, facilitated full-and-final settlements, and mentored team members on HR applications and processes.
- Initiated and stabilized multi-channel HR helpline (phone, email, web ticketing) for policy interpretation, benefits, and employee queries, enhancing employee support.
Assistant Manager
Reillo-PCI (Prime Group)
Gurugram
02.2012 - 03.2015
- Managed HR operations and employee lifecycle activities, including documentation, administration, and support, while coordinating recruitment and employee relations to enhance overall employee experience.
- Coordinated recruitment efforts for various roles within the organization.
- Implemented employee onboarding processes to enhance new hire integration.
- Managed employee records and ensured compliance with HR policies.
Senior Executive
CliniRx Research
09.2011 - 12.2011
- Served as primary contact for employee insurance matters, streamlining HR administration processes.
- Led strategic initiatives to enhance clinical trial operations and efficiency.
- Collaborated with cross-functional teams to develop research protocols and guidelines.
- Managed stakeholder communications to ensure alignment on project goals and timelines.
Senior Executive
Copal Partners
11.2009 - 08.2011
- Coordinated HR operations and employee documentation, supporting annual ISO audits and ensuring HR compliance.
- Led cross-functional teams to streamline clinical trial processes.
- Developed strategic plans to enhance research operations and efficiency.
- Managed stakeholder communication to ensure project alignment and progress.
Senior Executive
Spanco BPO
11.2007 - 11.2009
- Coordinated recruitment operations, employee engagement, and employee lifecycle processes, including grievance handling and policy implementation to enhance employee experience.
- Directed strategic initiatives for clinical trial management and operational efficiency.
- Collaborated with cross-functional teams to enhance study protocols and timelines.
- Oversaw compliance with regulatory standards in clinical research projects.
Education
MBA - Human Resources & Marketing
IILM
GurugramB.Com. -
Khalsa College
ChandigarhSkills
- Employee lifecycle
- Onboarding & Offboarding
- Performance evaluation
- Rating Calibration
- Succession planning
- Compensation management
- HR audits
- HR Service Delivery
- HRIS Management
- HRIS/Data Migration
- Headcount & Attrition Analytics
- SAP SuccessFactors
- Darwinbox
- Keka
- MS Excel
- MS Office
- Business Partnering
- Stakeholder management
- Employee relations
- Policy Interpretation
Timeline
Manager
SNAPDEAL
10.2018 - 08.2026
HR Manager
O-SOURCE (INDIA) PVT. LTD.
07.2017 - 06.2018
Assistant Manager
O-SOURCE (INDIA) PVT. LTD.
06.2015 - 12.2016
Assistant Manager
Reillo-PCI (Prime Group)
02.2012 - 03.2015
Senior Executive
CliniRx Research
09.2011 - 12.2011
Senior Executive
Copal Partners
11.2009 - 08.2011
Senior Executive
Spanco BPO
11.2007 - 11.2009
MBA - Human Resources & Marketing
IILM
B.Com. -
Khalsa College