NAVEEN KUMAR
Territory Manager
Summary
Overall thirteen years of rich experience in the telecom & fast-moving consumer goods (FMCG) sector in Bihar & Jharkhand. I am a passionate and results-oriented sales and distribution leader. My mission is to deliver exceptional growth to an organization to a new height, drive channel expansion, and optimize sales performance in the highly competitive and dynamic telecom & FMCG market. I work as a Territory Manager at Bharti Airtel Limited, Assistant Manager at Reliance Jio Infocomm limited one of the leading telecommunications companies in India.
In my current role I handled a team of 110 direct employee, I manage, train, and guide the Urban Promoter of an assigned territory, ensuring that they achieve their monthly target & ensure to give the required sales support and resources from the cross-functional teams at the zonal and circle levels. I also monitor and analyze the daily reports and key performance indicators of the Promoter, and identify areas of improvement, deviations, and issues. I leverage my skills in telecom, sales and distribution and team productivity to achieve the targets and organization objectives of Bharti Airtel. I have successfully driven acquisition and revenue growth, operationalized Jio points, maintained hygiene and governance, and evaluated and trained the team and channel partners. I am always eager to learn new skills, embrace new challenges, and collaborate with diverse stakeholders to deliver value and impact to the organization and the customers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Territory Manager
Bharti Airtel Limited
06.2022 - 12.2023
- Responsible for strengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory. Ensure existing customers are adequately serviced.
- Understand the market demographics and drive sales strategy according to customer segments.
- Drive the basic distribution parameters such as Channel profitability and Channel satisfaction.
- Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE).
- Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activities.
- Develop timely Market Intelligence reports, detailing the changing customer trends and competitors’ performance.
- Liasioning with Zonal & Circle cross-functional teams to ensure required sales support to Urban Promoters.
- Understand and analyze AO Promoter zone/circle wise- daily 4G Gross, MNP, SBA, Online Leads reports (KPIs) to identify issues, areas of improvement, deviations etc.
- Monitor all competitor activities and share recommendations for response.
- Enhance quality acquisition of 4G & 5G through Urban Promoters.
- Work closely with ZBMs, ZSMs and TSMs to enhance Urban Promoter productivity.
- Organized training sessions & R&R programme to enhance their product knowledge and overall sales skills & productivity.
- Part of Zonal Sales review on performance & sales support.
- Daily performance review of Urban Promoter & Team Leader.
- Organized & participate in various canopy activity to enhance the productivity of Urban Promoter.
Assistant Manager
Reliance Jio Infocomm Limited
07.2017 - 06.2022
- Responsible for achieve sales target for assigned territory.
- Manage various distribution channels (Direct, Indirect & Alternate channels).
- Plan and achievement product wise and town wise growth.
- Develop channel in new markets.
- Drive device, activation and recharge business through distributors.
- Ensure implementation and compliance of policies and processes.
- Monitor and train team and channel partners.
- Drive channel expansion in catchment territory.
- Monitor performance of retail outlets in catchment territory.
- Drive acquisition and revenue targets (inbound and outbound).
- Operationalized all Jio points within a Jio Centre.
- Ensure world class customer experience at Jio Points.
- Maintain hygiene and governance at Jio Points.
- Monitor, evaluate and train team and channel partners.
- Handle a team of 16 Direct Employee & 20 Indirect employee along with 7 Distributor.
Area Sales Officer
Emami limited
09.2016 - 07.2017
- Ensure achievement of sales and distribution objectives by SSMs.
- Work with the SSMs and MR to ensure efficient order booking.
- Responsible for Primary & Secondary sales of the identified stockiest.
- Efficiency Coverage, ECO, Bill Cut, Line Sold & Sales Value.
- Stockiest inventory management.
- New stockiest appointment as per company norms.
- Work with the SSMs & MR in the respective markets to ensure efficient Merchandising.
- Claim preparation as per SOP, validation of supporting documents & timely submissions to branch office.
- Managed 20 Stockiest & 3 Super Stockiest in my assigned territory.
Area Sales Officer
DHARAMPAL SATYAPAL LTD
09.2015 - 09.2016
- Responsible for primary & secondary sales of entire range of products for assigned territory.
- Responsible for receivables of stock.
- Product launch to establish product in market & achieve / exceed defined sales targets.
- Relationship building & coordination with dealers, distributors & retailers etc.
- Setting target to ISR in terms of total outlets to be serviced through direct channels.
- Collection & compilation of relevant business & competitor information from market.
- Timely submission of channel partners MIS/claim to reporting authority.
- Ensure Identification of breakages/expiries/damaged stocks & ensuring that are processed as per company norms & guidelines.
Territory Sales in Charge
RAVI FOODS PVT LTD
12.2011 - 08.2015
- Responsible for Distribution network.
- Achieved sales target & Handle Primary & Secondary sales.
- Motivate sales team to achieve sales target of respective territory.
- Implement new scheme into market & launch New product into market.
- Keep track on Competitor activities & co-ordinate with HO.
- Responsible for Payment Collection.
- Provide Support to distributors to achieve sales goal.
- Responsible for FIFO.
ISR
GODREJ CONSUMER PRODUCTS LTD
09.2009 - 11.2011
- Responsible for primary sales targets.
- Responsible for secondary sales targets.
- Responsible for Focus Brand sales targets.
- Identification & appointment of Sub-Stockiest in new town.
- Effective Coverage - Call Norms.
- Enhance Outlet Coverage as per planned PJP.
- Stock placement as per norms.
Education
Bachelor of Arts - History (HONS)
RSP COLLEGE
JHARIA07.2015
Skills
Knowledge of channel sales
Knowledge of product and market
Problem solving skills
Team management skills
Numerical and analytical skills
Customer focus
Target orientation
Recruiting and Interviewing
Ability to ensure excellence in execution
Employee performance evaluations
Ability to collaborate and work with large teams
Cost Control
Ability to ensure excellence in execution
Employee performance evaluations
Ability to collaborate and work with large teams
Cost Control
Accomplishments
- Increased REVENUE by "18%" over an one year period In Reliance Jio Infocomm Limited.
- Awarded “Best JPL for the Month of August 2019" in Aarambh Ho Prachand Contest in Reliance Jio Infocomm Limited.
- Winner Of "Sapath Jeet Ki Contest" in Jan'2021 in Reliance Jio Infocomm Limited.
- Winner Of "JPL HUM SAY AAGE HUM Contest" in Jan'2021 in Reliance Jio Infocomm Limited.
- Winner Of "JPL AAR ya PAAR Contest" in Jan'2021 in Reliance Jio Infocomm Limited.
- Highest Gross Ach in "Dhanteras" festival month Oct'22- across B&J Circle "ranked NO-1"
- In the month Nov’22 I’ve achieved Top AO TSM award In B&J Circle In SBA Productivity.
- In the month of Dec’22 I’ve achieved Top AO TSM award In Dhamakedar December Contest for Outstanding Performance In MNP & DTH Productivity.
- In the month of Feb’22 I’ve achieved Top AO TSM award In B&J Circle In DTH Productivity.
- Awarded for Best AO TSM award In Awesome April'23 contest rank No-1 In B&J Circle.
- Awarded for Best AO TSM award In Massive May'23 contest rank No-1 In B&J Circle.
- Highest Gross Ach in "Dhanteras" festival month Oct'22- across B&J Circle "ranked NO-1"
- In the month Nov’22 I’ve achieved Top AO TSM award In B&J Circle In SBA Productivity.
- In the month of Dec’22 I’ve achieved Top AO TSM award In Dhamakedar December Contest for Outstanding Performance In MNP & DTH Productivity.
- In the month of Feb’22 I’ve achieved Top AO TSM award In B&J Circle In DTH Productivity.
- Awarded for Best AO TSM award In Awesome April'23 contest rank No-1 In B&J Circle.
- Awarded for Best AO TSM award In Massive May'23 contest rank No-1 In B&J Circle.
Reliance Jio Reward & Recognition
Bharti Airtel Limited Reward & Recognition
Bharti Airtel Limited Reward & Recognition
Additional Information
- Successfully Launched Godrej No-1 Shop in Godrej Consumer Products Limited.
- Successfully Launched PULSE Candy in DS Group.
- successfully Launched JIO PHONE & Other Partner Brand in Reliance Jio Infocomm Limited.
- Successfully Established Alternate Channels in Reliance Jio Iinfocomm Limited.
- Successfully Launched airtel 5G in Patna, Bihar.
Certification
Diploma in Computer Application from NIIT Dhanbad
Date Of Birth
3rd October 1988
Languages
English
Hindi
Timeline
Territory Manager
Bharti Airtel Limited
06.2022 - 12.2023
Assistant Manager
Reliance Jio Infocomm Limited
07.2017 - 06.2022
Area Sales Officer
Emami limited
09.2016 - 07.2017
Area Sales Officer
DHARAMPAL SATYAPAL LTD
09.2015 - 09.2016
Territory Sales in Charge
RAVI FOODS PVT LTD
12.2011 - 08.2015
ISR
GODREJ CONSUMER PRODUCTS LTD
09.2009 - 11.2011
Bachelor of Arts - History (HONS)
RSP COLLEGE
Diploma in Computer Application from NIIT Dhanbad
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